Candidate Information Pack

Deputy Director of Transformation

Ministry of Justice

SCS Pay Band 1

Closing Date: 23:55 on Sunday 25th May 2025



Contents

Introduction 3

Welcome to the Ministry of Justice 3

About the Ministry of Justice 4

About the Service Transformation Directorate 4

About the role 5

Key Responsibilities 6

Person Specification 8

Civil Service Leadership Statement: 9

Civil Service Success Profiles 10

The Recruitment Process 12

Recruitment Process 12

Support during the selection process 12

Success Profile Statements Guidance 14

Expected Timeline 15

Benefits of working for the Ministry of Justice 16

Pensions at the Ministry of Justice 18

Disability Support 20

FAQs 22

Data Sharing 25

Diversity & Inclusion 26

Contact us 27



Introduction

Welcome to the Ministry of Justice

We are recruiting for a Deputy Director who will be responsible for delivering end-to-end service transformation of public facing MoJ services through a newly established pathfinder model. They will have responsibility for the planning, design, delivery and upwards reporting of at least three pathfinder projects including line management of c.20 - 30 staff and further matrix management responsibilities.

This a new role created to accommodate the growing prioritisation of pathfinder activity within MoJ and the ExCo prioritised Transformation plan for the department. The roles will execute the delivery aspects of this plan, as well as acting as a key member of the Service Strategy and Transformation leadership team.

We are a new function, with a mandate from the top to apply digital technology to some of our biggest underlying challenges, whether its managing offenders, supporting victims, or the end-to-end user experience in Legal Aid. There is a lot of excitement about bringing in a new way of working that is cross-functional, impact oriented and fast-paced and we have significant exposure to top leadership.

We are looking for strong leaders with proven ability to deliver change programmes with experience of leading teams to undertake strategy development at scale, within the public or private sector. Ideally, we are also seeking candidates with experience of digital delivery leadership.

If you think you have the experience and energy to take on this exciting role, we would be very keen to hear from you.

Best wishes,

Colin Shaw, Director of Service Transformation

About the Ministry of Justice

The Ministry of Justice (MoJ) works to protect and advance the principles of justice. Our vision is to deliver a world-class justice system that works for everyone in society.

The justice system plays a crucial role in our success as a nation - keeping people safe, emphasising fairness, guaranteeing individual rights and giving businesses confidence to flourish.

The delivery of our three strategic outcomes are central to doing this:

For more information on who we are and what we do, please visit: https://www.gov.uk/government/organisations/ministry-of-justice

About the Service Transformation Directorate

The Service Transformation team is made up of a small group of people whose mission it is to initiate, drive and deliver transformation plans, in collaboration with colleagues across MoJ.

Our vision is that the Ministry of Justice will have the best digital public services in the world, delivering better outcomes for the people who depend on them; the staff who play a vital role in delivering them; and providing better value for the taxpayer.

The team harnesses digital, data, policy and operational skills to improve outcomes, including cost to serve, customer experience and speed of delivery

We have made some exciting developments with trailblazing pathfinders in the victims and offender management space and continue to work in multi-disciplinary teams on challenging problems, such as prison and probation capacity.

Our culture is based on hiring diverse, forward-thinking people and providing them with a progressive, ambitious and inclusive environment in which to flourish.

About the role

Job Title

Deputy Director of Transformation

Location

This role is Nationally based

The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based

Please note the requirements for travel and level of flexibility available as set out in the FAQs section.

To note this role can only be worked in the UK and not overseas.

Salary

The salary for this role is set within the MoJ SCS PB1 range.

External candidates should expect their salary upon appointment to be between £76,000 - £117,800 per annum.

Existing Civil Servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment.

Contract Type

This role is being offered on a Permanent basis.

This role has a minimum assignment duration of 3 years - in line with the deliverables identified. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by.

A merit list will be created for candidates considered appointable following the conclusion of a fair and open recruitment campaign.

The Role

This Deputy Director will be responsible for delivering end-to-end service transformation of public facing MoJ services through a newly established pathfinder model. They will have responsibility for the planning, design, delivery and upwards reporting of at least three pathfinder projects, including line management of c.30 staff and further matrix management responsibilities

This newly created role is designed to support the increasing focus on Pathfinder activities within the Ministry of Justice (MoJ) and the department's ExCo-prioritised Transformation Plan. The DD will be responsible for executing the delivery of this plan and will play a key role as a member of the Service Strategy and Transformation leadership team.

Key Responsibilities

As Deputy Director for Transformation, you will have:





Person Specification

It is important through the recruitment process that you give evidence and examples of proven experience of each of the selection criteria detailed. You will be informed which criteria are being assessed at which stage later in this pack.

The successful candidate will be able to demonstrate:

Essential Experience:



MoJ SCS Pay Band 1 Behaviours:

You will also be assessed against the following Behaviours during the Recruitment Process:







Strengths

We are looking to understand what motivates and energises you. We want to see and will assess you against your natural strengths and what interests you.

Civil Service Leadership Statement:

All leaders within the Civil Service are expected to demonstrate the qualities within the Civil Service Leadership Statement during their Staff Engagement Exercise.

Civil Service Success Profiles

The Selection Criteria uses the Civil Service Success Profile Framework. Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. More information about Success Profiles to support your application can be found here: https://www.gov.uk/government/publications/success-profiles.

Where Behaviours are assessed these will draw on the MoJ’s SCS Pay Band 1 Behaviours which are set out below:

Communicating and Influencing

You communicate clearly and with confidence, both verbally and in writing. You are open, honest and transparent in your communications. You communicate effectively with internal and external senior stakeholders to present information in a convincing and influential manner. You tailor your communication methods and content to the audience, simplifying strategic messages.

Leadership

You visibly demonstrate the organisation’s values in all your activity, leading authentically. You seek to engage staff in the aims of the organisation and communicate the organisation’s strategy in an inspiring way. You create an inclusive and fair culture which creates a sense of belonging by treating staff as individuals and actively valuing diversity within the organisation. You empower teams and individuals to excel by creating a shared vision and objectives and demonstrate trust in staff by giving autonomy.

Making Effective Decisions

You make defensible, objective and fair high-impact decisions, considering the impact on the service user and wider organisation. You are willing to take ownership of your decisions, being transparent and open about the reasons for them. You effectively analyse data to make evidence-based decisions, whilst being comfortable taking considered risks based on the best evidence available. You consult with others to incorporate views and professional expertise, ensuring appropriate individuals are involved in the decision-making process.



Changing and Improving

You create an environment of continuous improvement and change. You see the benefit of change and promote this within your area of responsibility. You identify business needs, both current and future, and use this to identify opportunities for change, utilising innovative solutions that benefit the end user. You are able to embed change, managing risks. You evaluate the impact of change against the expected outcomes for service users and the public.



































The Recruitment Process

Recruitment Process

The selection process will be chaired by Colin Shaw, Director of Service Transformation. The other panel members will be confirmed to shortlisted candidates prior to interview. The panel will satisfy the Civil Service panel requirements on diversity.

Support during the selection process

If you feel you would benefit from any support or adjustments during any stage of the selection process, please contact the SCS Recruitment Team to discuss your needs, in confidence:

Email: scsrecruitment@justice.gov.uk

The Disability Support section explains how adjustments can be made to the selection process to accommodate a disability.

Stages of the process

SCS Stage 1: Statement of Suitability and CV

To apply for this post, you will need to complete the online application process accessed via the advertisement listed for this role.

This should be completed no later than 23:55 on Sunday 25th May 2025. As part of the application process, you will initially be asked to complete:

  1. Responses to the eligibility questions. These questions are asked to check you are eligible to apply for the role.

  2. A response to whether you would like to request reasonable adjustments. If you feel you require any kind of support and/or would like to discuss this with someone in confidence, please indicate 'yes' to requesting reasonable adjustments. The Disability Support section shares more information about requesting reasonable adjustments.

You will also need to complete a CV and Success Profile Statement Assessment. Please note you must complete your CV and Success Profile Statement before the closing date. It is important that your CV and Success Profile Statements give evidence and examples of how you meet the essential experience and/or ability and/or technical skills required for the role:

Please find more information about the Civil Service Success Profiles here

What is being assessed?

Please ensure your Statements do not exceed the word count listed as additional text will not be assessed.

Shortlist

Your CV and Statement of Suitability will be assessed based on the demonstration of the essential experience in in both your CV and Statement of Suitability. Failure to address any or all of these in either the CV or Statement of Suitability may affect your application.

Once all applications have been assessed, you will be advised whether your application has been shortlisted for the next stage of the selection process. If you are shortlisted, we will contact you to arrange the next stage of the selection process.

Feedback will only be provided if you attend an interview or assessmentOnce all applications have been assessed, you will be advised whether your application has been shortlisted for the next stage of the selection process. If you are shortlisted, we will contact you to arrange the next stage of the selection process.

Feedback will only be provided if you attend an interview or assessment.

Panel Interview

You will be invited to attend an interview and presentation with the selection panel. Interviews are expected to take place at 102 Petty France, London. You will be asked to prepare a verbal 5-minute presentation based on a topic that will be provided in advance. The interview and presentation will last for approximately 60 minutes.

What is being assessed?

Behaviours:

Strengths:

You will be informed at interview which strengths you are being assessed against.

After the Panel Interview and Presentation

Following the interview, the performance of all candidates will be reviewed, and the successful candidate identified. All candidates will be notified of the outcome as soon as possible after the conclusion of all interviews. If you are not the successful candidate, but you meet the standard required, you may be invited to have your details retained on a merit list to be considered for future SCS roles.

Success Profile Statements Guidance

Success Profile Statements are a series of short written statements of how you meet the essential experience skills outlined in the assessment criteria section and allow you to provide further detail on your experience and skills demonstrated in your CV.

Prior to writing your Statements ensure you read through the role information thoroughly and identify the essential criteria for each area. You should ensure you provide evidence for each of the essential experience skills which are required for the role. You may not be progressed to the next stage of the assessment process if you do not provide this evidence.

When structuring your Statements try to:





Providing a name-blind CV and Success Profile Statements

In both your CV and Success Profile Statements please remove references to any personal information that could identify you. For example:

This will help us to recruit based on your knowledge and skills, and not on your background, gender or ethnicity. Recruiting this way is called name-blind recruitment.



Expected Timeline

We will try and offer as much flexibility as we can, but it may not be possible to offer alternative dates for assessments or interviews. You are therefore asked to note the below timetable, exercising flexibility through the recruitment and selection process, in order to meet the dates given. Please note that these dates may be subject to change.

The anticipated timetable is as follows:

Advert Closing Date

23:55 on Sunday 25th May 2025

SCS Stage 1: CV and Statement of Suitability

You will be invited to complete a CV and Statement of Suitability. You will have until 23:55 on Sunday 25th May 2025 to submit your CV and Success Profile Statement.

Outcome of CV and Statement of Suitability

Week Commencing 2nd June 2025

Panel Interview and Presentation

Week Commencing 16th June 2025

Benefits of working for the Ministry of Justice

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Ministry of Justice and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Ministry of Justice employee, you’ll be entitled to a large range of benefits.



Equality, Diversity, Inclusion and Wellbeing

Our departmental values - purpose, humanity, openness and together - are at the heart of our commitment to create a culture where all our people are able to thrive and flourish in the workplace. We want to attract and retain the best talent from diverse backgrounds and perspectives. We want everyone to be the best of themselves, to feel supported and have a strong sense of belonging in the workplace. Our commitment to creating a diverse and inclusive workforce is reflected in all of our people policies and strategies, and we offer our employees access to:



The Ministry of Justice has diversity champions, senior civil servants appointed by our Permanent Secretary, who work to drive forward and embed equality, diversity and inclusion as a core part of both our business delivery and in how we support our people.

The Ministry of Justice’s champions each advocate for a specific strand including Race, Disability, Carers, Gender, LGBTQI, Faith and Belief, Age and Social Mobility.

They work closely with our diversity staff network groups and help to shape and build our sense of community across the Ministry of Justice. The Ministry of Justice staff network groups provide care and support for their members, offer our policy makers challenge and critical friendship, champion opportunities, help change our culture and celebrate everything that makes our people who we are.

The department also has an employee health and wellbeing strategy which details the wide range of support available to staff. The strategy focuses on four key wellbeing areas; mental wellbeing, lifestyle including physical wellbeing, financial wellbeing and workplace environment - culture and physical workspaces.

Generous Annual Leave and Bank Holiday Allowance

25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays.

This will be complemented by one further day paid privilege entitlement to mark the King’s Birthday.

Childcare Benefits

The government has introduced the Tax-Free Childcare (TFC) scheme. Working parents can open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2000 a year for each child or £4000 for a disabled child. Parents then use the funds to pay for registered childcare. More information about the Tax Free Childcare Scheme can be found on GOV.UK or Childcare Choices.

Onsite facilities

Opportunity to use onsite facilities including fitness centres and staff canteens (where applicable).

Season Ticket and Bicycle Loan

Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.

Sick Pay

Occupational sick pay.



Pensions at the Ministry of Justice

After your salary, your pension is one of your biggest benefits. It provides you with financial security and options when you retire, as well as benefits for your family and loved ones.

Some of the benefits of a Civil Service pension include:

Great Member Pension

What pension could you get?

Generous employer contributions

Main Scheme Death benefits



Visit www.civilservicepensionscheme.org.uk for more details















Disability Support

What reasonable adjustments can be made if I have a disability?

We welcome and encourage applications from all candidates and are committed to supporting all candidates to take part in the recruitment process. This includes supporting individuals who have a disability by making reasonable adjustments to the recruitment process. We are also able to provide support to candidates who require adjustments to the assessment process due to more temporary difficulties (e.g. linked to a recent injury).

We will ask you within your application form if you would like to request reasonable adjustments. If you feel you require any kind of support and/or would like to discuss this with someone, please indicate ‘yes’ to requesting reasonable adjustments and ensure that you respond to the Reasonable Adjustments Scheme team by email.

There are a range of disabilities such as physical, neurological, intellectual or learning difficulties and mental health conditions which may underpin candidates’ requests for reasonable adjustments. We understand that the support requested will be unique to every candidate and we will work with you to help you to identify your individual requirements.

We make reasonable adjustments so that all candidates are given a fair opportunity to undertake the recruitment process. Therefore, disclosing information regarding your disability or access requirements will have no impact on the outcome of your application, regardless of your request or the role you have applied to.

How we can support you

There are many types of reasonable adjustments that can be made during assessment processes, and the type or combination you choose to request will depend on your individual requirements.

Examples of some types of adjustments include:

This is not intended to be an exhaustive list but rather some examples.

Whilst we aim to confirm all adjustments requested, there may be occasions where this isn’t possible. For example, if a candidate were to request that they are not assessed on a specific behaviour outlined in the job advert this would not be possible because the behaviour has been identified as important for the job role and all candidates are assessed against this criterion. If an adjustment cannot be provided, the reasons for this will be explained to you during your contact with the reasonable adjustment scheme team.

Help with your application

During the application process, we will ask you if you require reasonable adjustments. You will need to contact us by email to discuss this with a member of the team. It is important you tell us as early as possible if you would like to request reasonable adjustments so that the recruitment process runs smoothly for you.

If you do decide during the process that you do require adjustments and you have not completed all your assessments, please contact the SCS recruitment team in advance of your next assessment.

If you have any questions in advance of making your application regarding reasonable adjustments for the assessment process, please contact the SCS recruitment team at scsrecruitment@justice.gov.uk.

Do you offer a Disability Confident Scheme for Disabled Persons?

As a Disability Confident employer, the MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. This could be in terms of the advertised essential skills and/or application form sift criteria. Within the application form, you will be asked if you would like to be considered for an interview under this scheme, so please make us aware of this when prompted.

FAQs

Can I apply if I am not currently a civil servant?



Yes. This role is open to suitably qualified people in the external market and to existing civil servants and those in accredited Non-Departmental Bodies.

Is this role suitable for part-time working?

This role is available for full-time or flexible working arrangements (including job share partnerships). If you wish to discuss your needs in more detail please get in touch with the named point of contact in this pack.

Will the role involve travel?

Some travel may be required for this role. If you are not London based, candidates should note they will be expected to periodically attend the London office for senior meetings and workshops, as well as for team activities.

Where will the role be based?

If successful you will be based Nationally.

Relocation costs will not be reimbursed.

Can I claim back any expenses incurred during the recruitment process?



No. Unfortunately we will not be able to reimburse you, except in exceptional circumstances and only when agreed in advance.



What are the nationality requirements for this role?

This job is broadly open to the following groups:

For further information on whether you are eligible to apply, please visit Gov.UK.

Reserved for UK Nationals

Certain posts, notably those concerned with security and intelligence, might be reserved for British citizens, but this will not normally prevent access to a wide range of developmental opportunities within the Civil Service.

This is not reserved post

Is security clearance required

Yes. If successful you must hold, or be willing to obtain, security clearance to SC level. More information about the vetting process can be found here.

Will this role be overseen by the Civil Service Commission?



No. However, the recruitment process will still be governed by the Civil Service Commission’s Recruitment Principles.



More detailed information can be found on the Civil Service Commission website.

Do you offer a Guaranteed Interview Scheme for Veterans?


Veteran applicants who meet the minimum selection criteria in the job specification are guaranteed an interview. Selection will be on merit. If you wish to claim a guaranteed interview under the Great Place to Work for Veterans scheme, you should complete the relevant section of the online application.

What do I do if I want to make a complaint?

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service Code sets out the standards of behaviour expected of Civil Servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles and you wish to make a complaint, you should contact scsrecruitment@justice.gov.uk in the first instance.

If you are not satisfied with the response you receive from the Department you are able to raise a formal complaint in the following order.

  1. To Shared Service-Connected Ltd (0845 241 5358 (Monday to Friday 08.00 - 18.00) or e-mail Moj-recruitment-vetting-enquiries@gov.sscl.com)

  2. To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk)

  3. To the Civil Service Commission (https://civilservicecommission.independent.gov.uk/contact-us/)

What should I do if I think that I have a conflict of interest?

Candidates must note the requirement to declare any interests that might cause questions to be raised about their approach to the business of the Department.

If you believe that you may have a conflict of interest, please contact SCS Recruitment on scsrecruitment@justice.gov.uk before submitting your application.

Data Sharing

We will ensure that we will treat all personal information in accordance with data protection legislation, including the General Data Protection Regulation and Data Protection Act 2018.

Data Sharing

To process your application your personal data will be shared with the Ministry of Justice SCS Recruitment Team, campaign Panel Members and anyone else necessary as part of the recruitment process.

The legal basis for processing your personal data is:

Processing is necessary for the performance of a task carried out in the public interest. Personal data are processed in the public interest because understanding civil servant experiences and feelings about working in the Civil Service can inform decision taken to improve these experiences, and ultimately organisation performance.

Sensitive personal data is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

The legal basis for processing your sensitive personal data is:

  1. Processing is necessary for reasons of substantial public interest for the exercise of a function of the Crown, a Minister of the Crown, or a government department: it is important to know if groups of staff with specific demographic characteristics have a better or worse experience of working for the Civil Service, so that appropriate action can be taken to level this experience;

  1. Processing is of a specific category of personal data and it is necessary for the purposes of identifying or keeping under review the existence or absence of equality of opportunity or treatment between groups of people with a view to enabling such equality to be promoted or maintained.

  2. Please note if you are successful in your application your sensitive personal data will be used as part of the on-boarding process to build your employee record.

For further information please see the GDPR Privacy Notice





Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent where it is found. To learn more, please see the Civil Service People Plan and the Civil Service D&I Strategy



























Contact us

Should candidates like to discuss the role in more detail before submitting an application, please contact SCS Recruitment on scsrecruitment@justice.gov.uk.