Job role: Transformation Lead
Business: Service Strategy and Transformation
Location: National
Salary: The national salary is £56,532 - £60,000, London salary is £61,201 - £65,000. Your salary will be dependent on your base location.
Job grade: G7
Contract type: Permanent
Number of hires: 4 [reserve list will be held and we may offer near miss candidates SEO roles]
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Organisation Overview
The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence.
The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings; to criminal justice, prison and probation services we work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.
This role sits within the Service Strategy & Transformation (SS&T) directorate. We are responsible for:
Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to drive collaboration on transformation plans.
Identifying cross-cutting transformation opportunities across the Ministry of Justice that can enable cutting-edge user experience, efficiencies and delivery of policy goals using digital, data and technology.
Baselining and supporting performance and prioritisation across the Service Transformation Group.
Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.
Supporting the Director General for Service Transformation with strategic and analytical activity.
Modelling and codifying new ways of working, including rapid prototyping and cross-functional delivery teams
Team Overview
We are looking for an experienced individual to join the SS&T Transformation Team as Transformation Lead. In this role you will deliver ExCo transformation priority projects by driving key workstreams and coordinating across a multi-functional team to support delivery. An example project may be running an end-to-end pilot to design digitally-enabled solutions to some of the most difficult problems. You will set the tone and methodology to drive at transformative change, both in terms of results (i.e., better outcomes for those using Justice services) and in ways of working (i.e., a truly cross-functional approach, centred on the creation of end-to-end journeys).
You will need to be organised and effective at managing complex projects that are high priority for senior leadership. You need experience of understanding and managing a complex stakeholder picture, with the ability to explain, influence and coach a senior and expert audience.
As a representative of the SS&T Directorate, excellent communication skills and the ability to remain calm and reliable under pressure are also essential. Directorate staff are both London and nationally based with a flexible working arrangement to suit the needs of the business, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how the SS&T Directorate operates within MoJ as well as the wider Civil Service.
Ways of Working
At the MoJ we believe and promote alternative ways of working, this role is available as:
Full-time
Flexible working arrangements between base locations, MoJ Hubs and home.
Our staff, who have a HQ building as their base location, are expected to work in an office at least 2 days per week.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Duties and Responsibilities
Play a leading role in the delivery of the Ministry of Justice ExCo’s transformation priorities. This will involve working cross-functionally with colleagues to deliver end-to-end service transformation.
Lead teams to deliver using agile, iterative methodologies and delivering value through continuous discovery and development.
Developing and modelling new ways of working including rapid prototyping and cross-functional delivery
Work across functions and foster collaboration by coaching teams on working together effectively.
Develop and manage project plans that are flexible and adaptable to evolving business needs, ensuring timely delivery of transformation initiatives.
Engage and communicate with stakeholders at all levels, including senior leadership, articulating the purpose and progress of service improvements.
Perform cost-benefit analysis and provide data-driven insights on the financial and operational impact of service improvements and new solutions.
Drive change management efforts to embed service transformation within the organisation and promote a culture of continuous improvement.
Ensure appropriate governance and escalation routes are managed in an effective way for a fast-paced transformation.
Line manage Transformation Advisors, as well as managing cross-functional teams on a project basis.
To note the above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks that may be expected within the scope and grading of the post.
Skills and Qualifications
Essential Criteria
Experience leading complex projects / workstreams at pace,
Proven ability to work closely with cross-functional colleagues and key internal/external stakeholders to deliver strategic objectives and maintain strong relationships.
Strong verbal and written communication skills, with the ability to effectively convey key messages to various audiences, including senior officials.
Understanding of digital ways of working.
Ability to produce and/or assess analysis of financial impact, including cost and benefits, of solutions.
Comfortable working in a change environment, with the ability to create clarity and set direction in an uncertain picture and adjust as new information emerges.
Ability to think of, research, and apply new ideas, encouraging innovation from others, and experimenting with new approaches.
Ability to manage multiple deadlines while balancing competing demands and delivering on challenging objectives.
Demonstrated ability to bring people together, incorporate feedback, and foster a collaborative environment.
Experience of confidence in working with multidisciplinary teams to define and achieve objectives.
Understanding of digital and transformation ways of working.
Application Process
This recruitment will follow the Civil Service Success Profile process.
You will be asked to provide a CV in order to assess any demonstrable experience, career history and achievements that are relevant to the role.
You will also be asked to upload a Statement of Suitability of no more than 250 words. Please outline how you consider your knowledge, skills and behaviours providing evidence of your suitability for the role and how you meet the essential criteria set out in the job description.
Successful applicants will then be invited to a screening call initially via email by PeopleScout (recruitment agency).
This will be followed by a sift and interview hosted by the Service Strategy and Transformation team, testing both behaviours and strengths.
Candidates who are considered near miss may be offered a role at a lower grade.
Interview Process
Interviews are expected to take place in May and will be carried out remotely.
During the Panel interview, we will be assessing you on Behaviours and Strengths from the Civil Service (CS) Success Profiles Framework.
The Behaviours assessed at interview will be:
Changing and improving
Communicating and Influencing
Delivering at Pace
There is 1 interview stage for this vacancy.
Benefits
Alongside your salary the Ministry of Justice has a generous Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an average employer contribution of 27%
Annual Leave
Public Holidays
Season Ticket Advance
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (https://civilservicecommission.independent.gov.uk/code/) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found.
To learn more please see the Civil Service People Plan (https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html) and the Civil Service Diversity and Inclusion Strategy (https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025).