HQ Job Description (JD)
Band 5
Group Family: Generic - Business Manager
Job Description: Business Manager
Document Ref.
HQ-JES-2151 Generic - Business Manager v4.0
Document Type
Management
Version
4.0
Classification
Unclassified
Date of Issue
17/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
HQ-JES-2151 Generic - Business Manager v4.0
HQ Job Description
Job Title
Business Manager
Directorate
Generic - Business Manager
Band
5
Overview of the job
The role supports the Deputy Director/Heads of Group to provide leadership and
management to a HMPPS directorate dealing with a diverse range of issues, which
includes management of the Deputy Director/Heads of Group workload, liaison with
the offices of the Chief Executive, other Directors, Ministers and might also include
management of the Directorate’s Corporate Hub.
The environment is demanding and the job holder will need strong influencing and
relationship management skills and develop a good level of knowledge of issues
across the range of the Directorate’s Group’s business. The job holder will be able to
speak authoritatively about the work being undertaken and make decisions that
reflect the needs and priorities across the directorate. The job holder will be a first
port of call for information from staff both within HMPPS and from outside and will
undertake projects and pieces of work on behalf of the Deputy Director/Heads of
Group when required.
The Business Manager is responsible for supporting the Deputy Director/Heads of
Group in the day to day duties, ensuring that they are fully briefed on all pertinent
issues in readiness to represent the organisation and the directorate at both internal
and external meetings.
Summary
The purpose of this role is to support the Deputy Directors/Heads of Group with the
delivery of the Directorate business plan, providing personal support ensuring the
Groups (and ultimately the Directorate) are able to deliver their key deliverables.
They will be required to interface within HMPPS/NPS, MOJ Directors offices, other
Government Departments and other key stakeholders and will be responsible for
maintaining a comprehensive understanding of the Group(s) business with a
particular focus on corporate issues.
This is a demanding and busy role where the job holder will need strong influencing and
relation management skills. The job holder will be required to undertake projects and
pieces of work on behalf of the Directorate.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
•
Ensure the Deputy Directors/Heads of Group are informed of priority
matters where necessary, are involved in decision making at the appropriate level
and have sufficient information and advice to help them operate effectively (including
oversight of all papers and correspondence).
•
Provide a point of contact for pressing advice and requests e.g. responding
to media related issues and ensuring that the Deputy Directors/Heads of Groups are
apprised of any urgent or emerging issues; providing sufficient information to help
them operate effectively. Manage the Deputy Directors/Heads of Group workload,
ensuring that work is prioritised appropriately and that deadlines are met.
•
Commissioning work on behalf of the Deputy Directors/Heads of Group in
order to meet specified timescales, and ensuring delivery on time and to the required
quality standard.
•
Responding direct to emails etc. where it is possible to do so without
reference.
•
Act as secretary to the relevant meetings, to include setting appropriate and
relevant agendas and accurate minute taking and ensuring that all action points are
dealt with in a timely manner.
•
Maintain and develop good relationships and working contacts with the CEO
HQ-JES-2151 Generic - Business Manager v4.0
office and offices of other DGs in MoJ, other HMPPS Directors, Ministers and MoJ
Directors.
•
Maintain a broad but thorough understanding of group and directorate
business with a particular focus on corporate issues, presentational challenges,
efficiency, propriety and governance arrangements.
•
Support the Deputy Directors/Heads of Group in preparing for their bilats
with the Director.
•
Represent the Group at various meetings as requested by the Deputy
Director/Head of Group.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
? Making Effective Decisions
? Delivering at Pace
? Working Together
? Managing a Quality Service
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
N.B. Converting job descriptions to the new Success Profile format means areas
captured in experience could also be assessed as a strength. Vacancy managers
should use their own judgement to decide where best to assess these.
? Excellent communications skills, both written and oral.
? Experience of managing and developing relationships with internal and
external stakeholders.
Technical
? Knowledge and use of the Microsoft suite of packages particularly Word,
requirements
Excel, Project and PowerPoint.
Ability
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
HQ-JES-2151 Generic - Business Manager v4.0
Success Profile
Experience
N.B. Converting job descriptions to
Strengths
the new Success Profile format
Behaviours
Ability
means areas captured in
Technical
experience could also be assessed
as a strength. Vacancy managers
should use their own judgement to
decide where best to assess these
It is advised strengths are
Excellent communications skills,
Knowledge and use of the Microsoft
Making Effective Decisions
chosen locally, recommended
both written and oral
suite of packages particularly Word,
4-8.
Excel, Project and PowerPoint
Experience of managing and
Delivering at Pace
developing relationships with
internal and external stakeholders
Working Together
Managing a Quality Service
Communicating and Influencing
HQ-JES-2151 Generic - Business Manager v4.0