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Job Description (JD)
Band 3
Group Profile - Business Administrator (BA)
Job Description - BA : People Hub
Document Ref.
OR JES 229 JD B3 : BA : People Hub v8.0
Document Type
Management
Version
8.0
Classification
Official
Date of Issue
16 April 2025
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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OR JES 229 JD-B3 : BA : People Hub v8.0
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Job Description
Job Title
BA : People Hub
Group Profile
Business Administrator
Organisation
Delivery 3
Level
Band
3
Overview of the
This is an administrative job in an establishment
job
All staff have a responsibility to safeguard and promote the
welfare of children. The post holder must undertake the
appropriate level of training and is responsible for ensuring that
they understand and work within the safeguarding policies of the
organisation.
Summary
The jobholder will provide administrative support within the
People Hub, ensuring that staff are supported through training,
detail and all Human resource processes, maintaining
administration systems within specified timescales for the
establishment.
This is a rotational, non-operational job with no line management
responsibilities.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
• Undertake a share of the transactional activity associated with
the People Hub. This includes processing most or all of the
following categories of paperwork and inputting data ready for
checking and onward transmission by the Hub Manager:
o Training
o Attendance Management
o Staff Well Being
o Detail
o Self Assessment Reporting (SAR) engagement
o HR - Entry & Exit Processes
o Staff Engagement
o SPDR markings
o Staff availability for escorts
o NVQ facilitation requests
o Staff Engagement Survey
o Payment Plus hours
o Staff Reward and Recognition
o Work Life Balance
o Staff Leave
o Vetting Contact Point
o Immunisation/First Aid co-ordination
Undertake other administrative tasks including:
• Organise, produce and maintain accurate records for area of
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work
• Act as contact point for all communications to the team.
Prioritise and distribute communications to the appropriate
person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions on to the finance database and process
requisitions for defined area of work
• Co-ordinate any awareness sessions for area of work
• Prepare paperwork for checking by manager, conducting
initial checks as required
• Correspond with relevant stakeholders and agencies to
ensure that they are aware of information so that information
is adequately shared
• Maintain and check establishment databases, manual filing
systems and logs of information, responding within agreed
timescales and producing reports as required
• Collate information relating to relevant Service Delivery
Indicators (SDIs)
• Act as secretary to meetings as required including
organising agenda, taking and distributing minutes and
action points
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
Behaviours
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace
Strengths
NB: The below are for guidance only. It is advised strengths are
chosen locally, recommended 4-8.
Essential
Experience
Technical
Requirements
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Ability
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
37 hour working week.
(Unsocial Hours)
Allowances
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OR JES 229 JD-B3 : BA : People Hub v8.0