PS Job Description (JD)
PS Band 5
Directorate: Probation Service Business Strategy &
Change Division
Job Description: Business Strategy & Change Manager
Document Ref.
PS-JES-0084 Business Strategy & Change Manager v3.0
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
15 September 2022
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
PS-JES-0084 Business Strategy & Change Manager v3.0
PS Job Description
Job Title
Business Strategy & Change Manager
Directorate
Probation Service Business Strategy & Change Division
Band
5
Overview of the job
To provide management support to the Heads of Business Strategy & Change within
the Regional and Functional Operating Units.
Manage and coordinate the Regional/Functional BSC Teams in line with PS policies
and procedures, the job holder must at all times demonstrate a commitment to
equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential
nature of the information handled whilst working in this position.
Post holders will report to the Head of Business Strategy & Change and will manage
Business Change Officers and Project Officers within the regional/functional teams
which may be dispersed across the regional/functions.
To represent the Head of BSC at regional/functional Senior PS and HMPPS meetings
The posts will be based within their regions and HQ based.
Summary
The role sits within the Business Strategy & Change Division with responsibility for
managing regional/functional BSC teams.
The job holder will manage and coordinate the Regional/Functional BSC Teams to
support the delivery of a high-quality service covering diverse functional areas of
activity such as Estates, Facilities Management, ICT, continuous improvement, local
and national change projects.
At the direction of the Head of BSC the post holder will deliver on annual objectives
from within the BSC and regional/functional Delivery Plans.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
• Support the delivery of change across the Probation System, working with the
Head of BSC and regional/functional teams to implement change initiatives.
• Deliver on Divisional change plans and communicate them effectively within the
region/function including delivering staff engagement activities.
• Mobilise BSC teams -including virtual project teams, and ensure that they are
effectively managed.
• Deliver advice and guidance to regional/ functional Senior Leadership Teams
across the diverse range of BSC responsibilities.
• Involved in initial consultations and negotiations with CRS/Probation Delivery
Partners concerning Colocation Agreements, Contract Novation, etc.
• Manage competing demands within regional/functional area of responsibility.
• Manage resources effectively.
• Collate, analyse and interpret data, using insights gained to write regional/
functional/national reports for senior audiences.
• Deliver regional/functional/national presentations as directed by the Head of
BSC.
• Managing change projects, some previous examples of projects are:
o Providing PS business expertise to Digital and Technology Programmes
(and other national programmes) who are implementing change across
the MoJ.
PS-JES-0084 Business Strategy & Change Manager v3.0
o Delivery of an information management programme which is designed
to increase the maturity of information management practices within
the PS.
o Supporting the delivery of the Standard Operating Platform into the PS.
o Delivering the digital and estates elements of national change
programmes.
• Undertake all Human Resources (HR) related policies and practices including
overseeing local recruitment, Attendance Management, Disciplinary
Investigations, Performance Management and Staff Appraisals, chair grievance
and other hearings.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social
behaviour and attitudes and challenging anti-social behaviour and attitudes.
• Work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
• Making Effective Decisions
• Changing and Improving
• Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Ability
• Ability to react to new and changing priorities and demands through taking an
analytical, reflective and creative approach to problem solving.
Experience
Essential
• Must have experience of working within complex organisations.
• Experience of implementing quality assurance frameworks and continuous
improvement strategies.
• The post holder will need to have been involved in large scale complex change
initiatives within large unionised organisations.
• Must have highly developed ICT skills across the full range of Microsoft Office
applications.
Desirable
• Experience of working within a probation environment.
• Supervisory/managerial experience within a relevant functional discipline e.g. HR,
Finance, Programme & Project Management, Estates & FM, ICT, Change
Management, Contract Management, Trade Union Relations, Process
Management, etc.
Technical
Desirable
• Level 5 Degree/Diploma in a relevant professional area of study.
• Project Management Qualification.
Minimum Eligibility
• All candidates are subject to security and identity checks prior to taking up post.
• All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
To be used by the JES Team only
Allowances
PS-JES-0084 Business Strategy & Change Manager v3.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Making Effective Decisions
Ability to react to new
Essential
Desirable
and changing priorities
• Must have experience of working within
• Level 5 Degree/Diploma
and demands through
complex organisations.
in a relevant professional
taking an analytical,
• Experience of implementing quality
area of study.
reflective and creative
assurance frameworks and continuous
• Project Management
approach to problem
improvement strategies.
Qualification.
solving.
• The post holder will need to have been
involved in large scale complex change
initiatives within large unionised
organisations.
• Must have highly developed ICT skills
across the full range of Microsoft Office
applications.
Changing and Improving
Desirable
• Experience of working within a probation
environment.
• Supervisory/managerial experience
within a relevant functional discipline e.g.
HR, Finance, Programme & Project
Management, Estates & FM, ICT, Change
Management, Contract Management,
Trade Union Relations, Process
Management, etc.
Developing Self and Others
PS-JES-0084 Business Strategy & Change Manager v3.0
Delivering at Pace
Managing a Quality Service
PS-JES-0084 Business Strategy & Change Manager v3.0