Group Profile: Business Administrator
Band 3
Document Ref.
HMPPS OR T 15 GP Business Administrator v10.0
Document Type
Management
Version
10.0
Classification
Official
Date of Issue
13th June 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HMPPS OR T 15 GP Business Administrator v10.0
Group Profile
Group Profile
Business Administrator
Name
Organisation
Delivery - The jobs at this level will be task focused delivering
Level
defined activity or services.
Band
3
Overview
Job holders within this Group Profile provide administrative
support to managers and frontline staff by undertaking
transactional work in a particular area.
The job holder is expected to be competent in their area of work,
any specific qualifications or training required will be detailed in
the relevant job description.
This is a non-operational role which may involve contact with
prisoners depending on their area of work.
This role has no line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
• Organise, produce and maintain accurate records for area of
work
• Act as contact point for all communications to the team
Prioritise and distribute communications to the appropriate
person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions on to the finance database and process
requisitions for defined area of work
• Co-ordinate any awareness sessions for area of work
• Prepare paperwork for checking by manager, conducting
initial checks as required
• Correspond with relevant stakeholders and agencies to
ensure that they are aware of information so that information
is adequately shared
• Maintain and check establishment databases, manual filing
systems and logs of information, responding within agreed
timescales and producing reports as required
• Collate information relating to relevant Service Delivery
Indicators (SDIs)
• Act as secretary to meetings as required including organising
agenda, taking, distributing minutes and action points.
Job Descriptions
The job holder once in post will be in matched to a job
relating to this
description; a sample list is shown below. The post is rotational
Group Profile
so the job holder could during their career carry out the role of
different job descriptions.
• Business Administrator : Activity Hub
• Business Administrator : Business Hub
• Business Administrator : Employment
• Business Administrator : Equality
HMPPS OR T 15 GP Business Administrator v10.0
• Business Administrator: Mobilisation, Transition and
Transformation (MTT) Administration Support
• Business Administrator : Resettlement Worker
• Business Administrator : Establishment Television Systems
• Business Administrator : Healthcare
• Business Administrator : Management Coordinator
• Business Administrator : New Colleagues Lead Administrator
• Business Administrator : Observation, Categorisation and
Allocation (OCA)
• Business Administrator : Offender Management Hub
• Business Administrator : People Hub
• Business Administrator : Prison Digital Services Administrator
• Business Administrator : Programmes
• Business Administrator : Psychology
• Business Administrator : Regional Admin Support - Wales
• Business Administrator : Regional Admin Support - North
East
• Business Administrator : Chaplaincy
• Business Administrator : Safe Decent and Secure
• Business Administrator : Safer Custody
• Business Administrator : Security Intelligence Collator
• Business Administrator : Social and Palliative Care
• Business Administrator : Substance Misuse and Drug
Strategy
• Business Administrator : VCC Administrator
Minimum
• All candidates are subject to security and identity checks prior to
Eligibility
taking up post.
• All external candidates are subject to 6 months
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS considers to be racist.
Essential Skills/
Job holders must complete specific training in their specialism
Qualifications/
once they take up post.
Accreditation/
Registration
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
Hours of Work
37 hour working week
and Allowances
Behaviours
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential
Experience
Technical
N.B these are the technical requirements for the group profile,
Requirements
please check the individual job description relating to this group
profile for any job specific requirements and add if required.
HMPPS OR T 15 GP Business Administrator v10.0
Ability
HMPPS OR T 15 GP Business Administrator v10.0
Success Profile
Technical
Strengths
N.B these are the technical
N.B. The below are
requirements for the group
for guidance only,
profile, please check the
Behaviours
it is advised
Ability
Experience
individual job description
strengths are
relating to this group
chosen locally,
profile for the any job
recommended 4-8.
specific requirements and
add if required.
Changing and Improving
Improver
Communicating and
Organised
Influencing
Working Together
Team Player
Managing a Quality
Efficient
Service
Delivering at Pace
Resilient
HMPPS OR T 15 GP Business Administrator v10.0