Government Occupational Psychology 
Profession  
Professional Skills & Standards
version dated: 08/07/2024

Contents
Foreword from  
Professional Skills & Standards  
Head of Government Profession
Development & Application 
8
 3
Content 11
Grade Requirements 
12
The Government Occupational  
Psychology Profession
Professional Skills and  
 4
Standards Overview 
14
Skills & Standards in Detail 
Protected Titles 
5
by Level  
Behaviours 15
Knowledge Base 
17
Designated Occupational  
Consultancy 19
Psychology Post/ Role Titles
Research & Evaluation 
22
 6
2

Foreword from 
Head of Government Profession
As a profession, we have a commitment to embedding 
Our impact is felt right across the Civil Service in the work  
modern, innovative and evidence-based occupational 
we do to ensure safe, skilled and productive environments.  
psychology insights and solutions to support the future  
of the Civil Service. In the roles we undertake, it is 
Through the Occupational Psychology Profession Board,  
essential we uphold, role model and champion our 
we set and review our professional practice standards and 
professional skills and standards. We do this by applying 
uphold the professional interests of those within our 
our knowledge base across the five areas of 
profession. It is only right, therefore, we outline our 
occupational psychology:
expectations and minimum requirements for recruitment and 
promotion into each of our designated professional levels.  
1.  Psychological assessment at Work
My wish is for all members of the profession to use these 
2. Learning, training and development
standards regularly, alongside the British Psychological 
3. Leadership, engagement and motivation
Society (BPS) and Health and Care Professions Council 
(HCPC) standards and to support personal learning, 
4. Wellbeing and work
development and growth. I’m incredibly proud of the  
5. Work design, organisational change and development
work we do and the high standards we set.
Our work is about developing and delivering people 
Dr Antonia Dietmann 
solutions, and making a difference across the whole 
Head of the Government Occupational Psychology 
employee lifecycle and for the citizens of the UK.  
Profession 
3

The Government 
Occupational Psychology 
Profession
Occupational psychology is concerned with the 
performance of people at work and with how individuals, 
small groups and organisations behave and function.  
By applying the science of psychology to work, 
Occupational Psychology professionals aim to increase 
the effectiveness of the organisation, improve the job 
satisfaction of individuals and deliver for Ministers, 
citizens of the UK and the wellbeing of our people. 
The Government Occupational Psychology Profession is a 
recognised government specialist profession and we are 
There are significant numbers 
to complete, is currently 
might hold dual professional  of our community in the 
part of the wider Government Science and Engineering 
undertaking, or who has 
identities and memberships 
Department for Work & 
(GSE) Profession. There are over 250 members across all 
completed a postgraduate  with another Government 
Pensions and College for 
the major government departments and many agencies 
Policing
(MSc) qualification in 
profession. We embrace the 
and  
occupational psychology 
diversity this brings to our 
arms-length bodies. There are significant numbers  
(or similarly titled course).   community and our 
of our profession in the Department for Work & Pensions, 
professional practice. 
Ministry of Justice, Ministry of Defence (including 
Our members work in both 
Defence Science & Technology Laboratory), and College 
designated occupational  
of Policing. Across all our roles, we give decision-makers 
psychology posts and 
occupational psychology evidence-based advice and 
posts designated in other  
services to improve organisational effectiveness, 
professions (e.g. Human 
employment experiences, public policy and the quality  
Resources, Analysis, 
of public services people across the United Kingdom. 
Research,  
Government Science & 
We include in our profession anyone who holds a 
Engineering). We recognise  
psychology undergraduate degree (BSc or equivalent) and  members of our profession 
4
intends  

Protected Titles
Government 
Occupational 
Psychology 
Our profession is the occupational psychology 
Profession
profession. However, not all members of our profession 
~ 250
can be called Occupational Psychologists. This is because 
the title Occupational Psychologist is a legally protected 
Government Head of 
title that can only be used by people who are registered 
Profession 
with the Health & Care Professions Council (HCPC). 
Dr Antonia Dietmann
Members of the public can check the HCPC’s online 
register to see if a someone using a protected title is 
DWP
legally entitled to use it.  
Incorrect use of an HCPC protected title can be 
prosecuted by the HCPC for knowingly deceiving the 
public. To avoid calling our members Occupational 
Psychologists when not all members might be able to  
use the protected title, we generally talk about members 
 Deputy Head of 
Deputy Head of 
of our profession or professional community. 
Profession 
Profession 
Joanna Lishman-Cook
Dr Joanna Harvey
We recognise the status of legally protected psychology 
titles can be confusing for people outside the profession. 
MoJ
MoD
All members of the Government Occupational Psychology 
Profession are expected to only use professional titles to 
which they are entitled. We encourage civil servants to ask 
people describing themselves as a psychologist to explore 
which domain of psychology they work within and the 
qualifications they hold. Members of the Government 
Occupational Psychology Profession will gladly answer 
Occupational 
Occupational 
these questions.  
Psychology 
Psychology 
Professionals 
Professionals Non-
Psychology Posts
Psychology Posts
~ 8 departments
Most  
departments
5

Designated Occupational Psychology 
Post/ Role Titles
The entry level designated occupational psychology  
We avoid inserting the word ‘Occupational’ before 
role is titled “Psychologist" (or sometimes Assistant 
Psychologist so as not to assign a post title to someone 
Psychologist). Above entry level, designated occupational 
who might not be legally entitled to use that title.  
psychology posts are titled with a grading/ level indicator 
If a post is titled Occupational Psychologist specifically,  
plus the word Psychologist. The designated post titles 
it must be undertaken by someone who fulfils all the 
and their equivalence to Civil Service grades as follows:
current requirements to use that legally protected title - 
these requirements are set by the HCPC, not by the  
Civil Service.  
Designated Occupational Psychology Post/ Role Title
Civil Service Grade 
We tend not to use the role/ post title of Trainee 
[Assistant] Psychologist 
EO 
Psychologist anymore, because this confuses the term 
Higher Psychologist 
HEO 
with students undertaking the external qualification to 
become a Chartered and Registered Occupational 
Senior Psychologist  
SEO 
Psychologist who are called trainees by the BPS. We 
Principal Psychologist 
G7 
expect members of our profession to be clear with 
Chief Psychologist 
G6/SCS1 
colleagues when and why they are using the term ‘trainee’. 
Senior Principal Psychologist (typically used in Dstl)  
In our community communications we are clear if we are 
referring to trainees on the qualification. 
The larger occupational psychology teams have posts 
across the grade range, but not all teams have the full 
range. In some cases, there are singleton occupational 
psychology posts. This is most usually at SEO or G7.  
By that grade, in line with the standards set out in this 
document, the incumbent will be fully qualified as a 
Chartered Psychologist with the BPS via an occupational 
psychology qualification (i.e. eligible for Full Membership of 
the Division of Occupational Psychology) and a registered 
Occupational Psychologist with the HCPC.  
6

Post/ Role Titles (contd.)
If a singleton post is at HEO or below it is imperative the 
line manager secures independent professional oversight 
of the individual’s occupational psychology work and 
professional practice. To do this, they must seek the 
guidance of a senior member of the profession in their 
department or the Head of the Government Occupational 
Psychology Profession. 
Members of our profession working in non-designated 
posts have a range of post/ role titles depending on 
where they work, e.g. Leadership Consultant, 
Organisation Development Practitioner, Research  
Analyst, Scientist. We would welcome a conversation 
with any line manager who is seeking to understand if 
their non-designated psychology post should become a 
designated post due to the qualification requirements, 
purpose, and remit of the role. 
Members of our community working in non-designated 
posts have a range of post/ role titles depending on where 
they work, e.g. Leadership Consultant, Organisation 
Development Practitioner, Research Analyst, Scientist
7

Professional Skills & Standards  
Development & Application 
Professional standards are the demonstration of specific 
professional skills, knowledge or qualifications required to 
operate competently within that profession at a specific 
level. In line with Civil Service Success Profiles, there are 
five elements: 
1. Behaviours
2. Strengths
3. Ability
4. Experience
5. Technical
The actions and activities 
The things we do 
The aptitude or 
The knowledge or  
The demonstration  
that people do which 
regularly, do well and 
potential to perform to 
mastery of an activity  
of specific professional 
results in effective 
that motivate us.  
the required standard.  
or subject gained  
skills, knowledge or 
performance in a job. 
through involvement in,  
qualifications.  
or exposure to it. 
The Occupational Psychology Professional Skills & 
the unique blend of knowledge, skills and attributes  
Standards have been developed by the Government 
that underpin the professional contribution of the 
Occupational Psychology Board, chaired by the 
occupational psychology profession to Civil  
Government Head of Profession. These standards reflect 
Service policy, processes, and public service delivery. 
8

Development & Application (contd.)
These standards primarily apply to designated 
occupational psychology posts where meeting the 
standards is an essential requirement of the job. 
Colleagues in non-designated posts who strongly  
identify with the profession (e.g. they hold high levels of 
8. Retention/ 
2. Attract
qualifications and are active members in our community) 
 Exit
might find it valuable to seek support from their line 
management to use these standards, particularly in 
recruitment and development.  
Individual job descriptions describe the tasks and 
responsibilities of each occupational psychology role. 
Where the content of a job description covers some of 
the content of the occupational psychology professional 
7. Progression &  
3. Recruit
standards (e.g. in qualifications, behaviours, professional 
 Performance
1. Organisational 
skills, ethics, and conduct), it should align with all 
 Strategy
content. The Government Head of Profession may 
discuss with recruiting line managers and departmental 
Human Resource Directors if a role appears to deliver 
occupational psychology services and should fit within 
6. Reward,  
these professional standards, but is not fully aligned.  
 Recognition 
 
4. Onboard
The standards can be applied across all stages of the 
  & Benefits
employee lifecycle (see diagram) with a core role in 
recruitment, promotion, learning, development, and 
5. Learning  
career planning. Each member of the Government 
 and 
 
Occupational Psychology Board is responsible for 
 Development
championing and supporting this document across 
employee lifecycle. 
9

Development & Application (contd.)
Members of the profession should use these standards 
These conversations can be held by line managers  
themselves and in conjunction with their line manager,  
who are psychologists or non-psychologists. If the line 
to assess where they are now, where they want to be, 
manager is a non-psychologist, they are encouraged to 
and how they might get there. This might be the 
seek professional input from a senior member of the 
acquisition of the skills and competences necessary to 
profession in their department. 
enable you to excel in your current role, developing a 
particular competence in greater depth by means of 
job-enrichment, or developing the skills necessary to 
move into an entirely new role or gain promotion. 
10

Professional Skills & Standards  
Content 
Our professional skills & standards, first of all, consist of 
Professional supervision is an important component  
qualifications and experience requirements depending  
of a commitment to life-long learning and professional 
on the grade of the designated post. The qualifications 
development. As described in our qualification 
give the underpinning knowledge required both at 
requirements, it is expected that Higher Psychologists 
undergraduate and post graduate level. We support the 
(HEO) will be enrolled on a BPS approved qualification to 
qualifications approved by the BPS and do not repeat  
become a Chartered Psychologist and registered 
their qualification standards or content here. 
Occupational Psychologist and will therefore have a 
Building on underpinning knowledge, our standards have 
professional supervisor through that qualification. Senior 
behaviours and professional skills, which are built on a 
Psychologists are expected, as part of their role 
foundation of ethics and conduct. The behaviours are 
responsibilities, to supervise psychologists who are 
drawn from the Civil Service Success Profiles except for 
enrolled on such a qualification. Chief Psychologists are 
Ambassador, which is more fully described further on. 
expected to maintain their ability to supervise 
The ethics and conduct requirements are drawn from  
psychologists on  such a qualification and actively 
the HCPC and BPS documents. These hold equal status 
supervise as resources permit and require.
and also apply to all colleagues in designated posts 
If there is a singleton Higher Psychologist post in a  
whether they are members of the HCPC or BPS or  
team (i.e. not line managed by a psychologist) and the 
not. Colleagues in non-designated posts are strongly 
person is not Chartered or Registered, the line manager 
encouraged to operate in accordance with the ethics  
must secure professional oversight of the individual’s 
and conduct requirements of the BPS and HCPC whether 
work and professional practice. This might be aligned with 
or not they are members of those organisations. 
the supervisor of the qualification to obtain Chartered and 
Registered status, if available, but does not need to be. 
The line manager, must seek the guidance of a senior 
member of the profession in their department or the 
Government Head of Profession. 
11

Grade Requirements
Designated Grade Title 
Qualification & Membership Requirements 
Experience
[Assistant] Psychologist 
BSc Psychology (or equivalent) that confers Graduate Basis for 
No work experience required. 
(Typically, EO.) 
Chartered Membership with the BPS. 
DWP Work Psychology Service only: MSc Occupational Psychology (or 
equivalent titled course) approved as Stage 1 by the BPS. EO grades are 
fast-tracked to HEO grade after 6 months upon successful completion 
of a structured role-specific training process, which is aligned to the 
Civil Service probation period
 
Graduate member of the BPS
Higher Psychologist 
(Typically, HEO.) 
As above. 
Desirable: A minimum of 2 
MSc Occupational Psychology (or equivalent titled course) approved  
years relevant postgraduate 
as Stage 1 by the BPS. 
experience. 
Enrolled/eligible to enrol on the BPS qualification in Occupational 
 
Psychology Stage 2. Or completed the MRes part (years 1 and 2) of a 
 
 
professional doctorate in Occupational Psychology conferring HCPC 
 
 
registration and enrolled on final doctorate component (years 3 & 4)  
 
 
to give Chartered status with the BPS and full membership of the 
 
Division of Occupational Psychology.
 
Graduate Member of the BPS. Upon completion of the above 
qualifications, Chartered Member of the BPS conferring eligibility for 
Full Member of the Division of Occupational Psychology and Registered 
Occupational Psychologist with the HCPC. (NB. HCPC Registered 
Occupational Psychologist can be listed as both a licence and a 
membership on CS Job adverts.)
12

Grade Requirements (contd.)
Designated Grade Title 
Qualification & Membership Requirements 
Experience
Senior Psychologist  
As above. 
Essential or desirable 
(Typically, SEO.) 
depending on role: Minimum 
Have completed Stage 2 Qualification in Occupational Psychology  
of 4 years relevant post MSc 
with the BPS conferring eligibility to become a Chartered Psychologist 
 
     
experience. This will be the 
with BPS and registered with the HCPC.  
typical length of time it takes 
Or completed a professional doctorate in occupational psychology 
to complete the required 
conferring eligibility to become a Chartered Psychologist with the BPS.
qualifications.
Desirable (for some role essential): Member of the Register of Applied 
Psychology Practice Supervisors to be able to supervise psychologists 
undertaking a BPS approved qualification to become a Chartered and 
Registered Occupational Psychologist.
Chartered Member of the BPS conferring eligibility for Full Member of 
the Division of Occupational Psychology. Registered Occupational 
 
Psychologist with the HCPC. (NB. HCPC Registered Occupational 
Psychologist can be listed as both a licence and a membership on CS 
Job adverts.) 
Principal Psychologist 
Essential or desirable 
As above
(Typically, G7.) 
depending on role: Minimum 
of 6 years relevant post MSc 
experience Minimum of 6 
years relevant post MSc 
experience. 
Chief Psychologist 
As above
Essential or desirable 
Senior Principal Psychologist  
depending on role: 6+ years 
(typically only used in Dstl) 
relevant post MSc experience. 
Typically, G6 or SCS1
13

Professional Skills and Standards Overview
People
Information
Results
Behaviours
•  Working Together*
•  Communicating and Influencing*
•  Managing a Quality Service*
• Leadership*
•  Seeing the Big Picture*
•  Delivering at Pace*
•  Developing Self and Others*
•  Making Effective Decisions*
•  Changing and Improving*
• Ambassador
Knowledge Base
Consultancy
Research and Evaluation
Professional 
Skills
1.  Psychological assessment  
1. Contracting
• Methodology
 
at work
2.  Information gathering and analysis  
• Analysis 
2.  Learning, training and  
 
of issues
 development
•  Interpretation and evaluation
3.  Using an evidence-based approach  
3.  Leadership, engagement    
 
to formulate plans and actions
• Dissemination
 
and motivation
4.  Implementing and reviewing  
4.  Wellbeing and work
 solutions
5.  Work design, organisational  
5.  Evaluating outcomes
 
change and development
6.  Reporting and reflecting on outcomes
Ethics and 
Health and Care Professions Council Standards of Conduct, Performance and Ethics
Conduct
British Psychological Society BPS Code of Ethics and Conduct
14

Skills & Standards in Detail by Level 
Behaviours 
There are 10 behaviours specified - 9 of these are from the Civil Service Success Profiles - Behaviours and 1 (Ambassador) 
has been developed for the occupational psychology profession. The details of the Ambassador behaviour are below. 
Ambassador
Outcome: The practitioner’s behaviour contributes to occupational psychology being seen by clients, stakeholders and 
customers as a trusted and valued partner part of a cohesive wider Civil Service profession.  (summative over levels) 
Effective Indicators (summative over levels) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Understands the role of 
•  Understands the role of 
•  Promotes the use of 
•  Sets strategic direction for  
occupational psychology in 
occupational psychology 
occupational psychology  
use and promotion of 
department. 
across government. 
within policy and strategy.  
occupational psychology 
•  Recognises the multiple and 
•  Responds appropriately to the 
•  Champions, defends and 
services within their department 
often competing interests of 
multiple and often competing 
upholds occupational 
and across the Civil Service. 
the profession within the Civil 
interests of the profession 
psychology professional 
•  Takes a leading role in  
Service. 
within the Civil Service. 
standards and ethical practice. 
advancing the profession  
•  Speaks positively about the 
•  Speaks positively about the 
•  Ensures the availability of a 
across the Civil Service. 
profession in a local/
profession in a departmental/ 
professionally assured, ethical 
•  Contributes to the wider 
directorate context. 
organisational context. 
and policy directed Occupational 
academic and professional 
•  Collaborates with other 
•  Maintains a wide network 
Psychology function. 
community for occupational 
psychologists and specialists 
across the profession and  
•  Promotes interrelationships 
psychology including the  
as required to deliver services. 
with other specialists. 
between other professional 
BPS and HCPC to support  
groups and stakeholders and 
the sustained growth of  
encourages multidisciplinary 
our profession. 
teams.  
continued on next page
15

Behaviours (contd.) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Explains to all audiences how 
•  Promotes the profession and 
•  Determines the most 
•  Ensures compliance with legal, 
occupational psychologists 
identifies new ways to add value 
appropriate use of 
ethical and professional 
inform strategic, policy and 
to departmental priorities. 
occupational psychology 
practices for self and others 
delivery decision making by 
across the system. 
within boundaries of the 
providing high quality 
•  Develops opportunities to 
profession. 
impartial advice. 
collaborate with other 
•  Sets strategic direction  
professional groups and 
for the use of occupational 
•  Represents the profession in 
stakeholders. 
psychology services.  
their department and, when 
•  Seeks new opportunities for 
required by the Civil Service 
the role of occupational 
Head of Profession, across 
psychology.  
government. 
•  Makes a corporate contribution 
to the Civil Service 
occupational psychology 
community. 
•  Monitors the quality of service 
of internal and externally 
contracted Occupational 
Psychology practitioners to 
ensure they meet clients’ 
needs and are in line with 
current professional standards. 
•  Facilitates the effective use  
of professional networks to 
enhance the provision of 
Occupational Psychology 
services.
16

Professional Skills  
Knowledge Base 
Outcome: The practitioner has the required knowledge to deliver 
3. Leadership, engagement and motivation
evidence-based services that effect positive change/impact on and 
4. Wellbeing and work 
for clients/ stakeholders/ service users across the five areas of 
5. Work design, organisational change and development
occupational psychology:
1.  Psychological assessment at work 
This standard does not detail the content of these five  
knowledge areas. This is set by the BPS.
2. Learning, training and development 
Effective Indicators (summative over levels) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Acquires underpinning 
•  Develops depth of knowledge 
•  Brings expert knowledge to 
•  Gives strategic direction  
knowledge of the science and 
and keeps up to date in those 
bear in business area and 
to ensure the effective 
practice of occupational 
areas of occupational 
assure the development of 
deployment of occupational 
psychology and understand 
psychology most relevant to 
practitioners’ skills and 
psychology resources in the 
how these apply in the 
your role.  
knowledge. 
Civil Service. 
workplace. 
•  Critically appraises the 
•  Applies occupational 
•  Accountable for overall  
•  Uses an evidence-based 
evidence base to understand 
psychology insights to 
service delivery. 
approach to identify research 
the issue in question. 
enhance decision making, 
and theory across core 
planning and policy 
•  Actively collaborates other 
sources of evidence that can 
•  Uses an evidence-based 
development across the 
professional experts to deliver 
be applied to the situation 
approach to identify research 
organisation and wider Civil 
multi-disciplinary advice to 
you are addressing.  
and theory across multiple 
clients. 
sources of evidence that can 
Service.  
be applied to the situation you 
are addressing 
continued on next page
17

Knowledge Base (contd.) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Develops critical appraisal 
•  Applies professional judgement 
•  Sets the requirements for 
skills to evaluate research 
and expertise in selecting 
standards of professional 
evidence.  
robust, cost-effective and 
practice and boundaries of 
•  Draws appropriate 
relevant psychological theories/ 
knowledge for occupational 
conclusions from 
models/tools/ techniques.  
psychology services. 
psychological research  
•  Uses new techniques and 
•  Contributes to the advancement 
and relates to the context  
extend own boundaries of 
of the knowledge base and 
of the organisation.  
practice.  
future skills development for the 
•  Prepares and presents 
•  Promotes and delivers  
profession in the Civil Service as 
psychological information  
solutions to novel problems 
well as via universities. 
in a way that meets the 
using occupational  
client’s needs. 
psychology insights.  
•  Recognises the boundaries of 
•  Seeks to share and exploit 
own personal knowledge and 
psychological information with 
skills, and seeks guidance 
colleagues within and across 
from experienced colleagues. 
teams for the good of the 
organisation. 
•  Recognises the boundaries of 
the profession, and takes action 
to meet clients’ needs through 
referral to or consultation with 
other professionals when 
appropriate. 
18

Professional Skills  
Consultancy 
Outcome: The practitioner engages with their stakeholders to deliver a 
4. Implementing and reviewing solutions
service that is based on the consultancy cycle, which leads to the best 
5. Evaluating outcomes
intervention possible for the situation. The stages of the consultancy 
6. Reporting and reflecting on outcomes
cycle are: 
1. Contracting
This standard does not detail the requirements of these six stages of  
the consultancy cycle. Psychologists should refer to the definition in the 
2. Information gathering and analysis of issues
current handbook for the BPS stage 2 qualification in occupational 
3. Using an evidence-based approach to formulate plans and actions
psychology.
Effective Indicators (summative over levels) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Understands the importance 
•  Promotes and champions the 
•  Sets strategic work objectives 
•  Sets strategic direction for use 
and value of the consultancy 
importance and value of the 
and work force plans in line 
of occupational psychology 
cycle in delivering 
consultancy cycle in delivering 
with ability to deliver using the 
consultancy services. 
occupational psychology 
occupational psychology 
consultancy cycle. 
services. 
services. 
•  Accountable for overall service 
•  Is innovative in addressing 
delivery. 
•  Routinely uses stages 2, 3, 4 
•  Organises work and resources 
client needs and demonstrates 
and 6 of the consultancy 
to facilitate the delivery of the 
wider benefits of analysis. 
cycle most likely with support 
consultancy cycle. 
and guidance from a more 
•  Actively markets services and 
senior colleague. 
•  Uses the full consultancy cycle 
looks for new clients. 
and advises others on its 
•  Provides consideration of 
application. 
•  Challenges assumptions and 
stages 1 and 5 of the 
offers alternative perspectives. 
consultancy cycle.  
•  Conducts problem analysis 
and determines all the client 
issues to be addressed. 
continued on next page
19

Consultancy (contd.) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Use essential skills of asking 
•  Liaises directly with clients, 
•  Provides up-to-date impartial, 
questions, listening and 
keeping them informed in a 
relevant and evidence-based 
probing to identify client 
timely manner. 
advice to clients on the 
needs. 
•  Defines the problems to be 
psychological and behavioural 
•  Understands clients’ 
addressed and communicates 
implications of their plans/
requirements. 
the benefits of this analysis, 
practices. 
•  Able to work in partnership 
ensuring it is fit for purpose. 
•  Identifies and explains how 
and collaboratively with 
•  Seeks opportunities to engage 
occupational psychology  
clients. 
with new clients. 
theory and applications can  
add value to client requirements 
•  Seeks to understand the root 
•  Challenges assumptions.  
and improve business 
causes of issues facing 
Clearly contracts services  
outcomes, organisational 
clients.  
with clients to ensure that  
practices and policy. 
•  Identifies where practice 
there is understanding of how 
•  Communicates and promotes 
does not align with 
psychological services will  
the impact and value added by 
psychological theory and 
meet their needs.  
the profession at a senior level 
evidence and alerts senior 
•  Scopes out client requirements, 
within the Civil Service. 
colleagues. 
including evaluation plans,  
•  Proactively pursues 
•  Promotes the benefits of 
agree applied psychology 
opportunities for applying 
applied occupational 
solutions and keep them 
psychological theories and 
psychology to enhance 
involved at all stages of work.  
practices in ways that enhance 
business outcomes.
•  Highlights problems that clients 
organisational and operational 
are unsighted on or unaware of 
effectiveness.
and identify possible solutions.  
continued on next page
20

Consultancy (contd.) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Provides theoretically founded 
or evidence-based advice and 
guidance to clients on how 
psychological interventions can 
support their outputs aligned 
with the context of the 
organisation/client. 
•  Constructively challenges 
practice that does not align  
with psychological theory and 
proposes evidence-based 
alternatives. 
•  Seeks opportunities for 
occupational psychology to 
contribute to developing 
strategy and policy.
21

Professional Skills  
Research & Evaluation 
Outcome: The practitioner conducts appropriate and sound scientific research to provide the 
evidence-base on which to make organisational decisions.
Effective Indicators (summative over levels) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Understands the full range of 
•  Conducts and apply research 
•  Brings expert knowledge to 
•  Identifies strategic opportunities 
quantitative and qualitative 
to understand organisational 
bear in business area and 
for collaboration between 
methods available to address 
challenges and enrich the 
assure the development of 
stakeholders and internal  
occupational psychology 
psychology evidence-base.  
practitioners’ skills and 
or external researchers to 
issues. 
•  Selects and uses the most 
knowledge. 
improve the evidencebase  
•  Applies a range of 
appropriate quantitative  
•  Oversees the design and 
of decision making.  
quantitative and qualitative 
and qualitative analytical 
application of psychological 
•  Champions the need for 
research/ evaluation methods 
methods and identify any 
interventions, research and 
rigorous evaluation with 
as required by your role. 
inconsistencies and problems 
evaluation within your area of 
stakeholders and, where 
•  Able to conduct data analyses 
in the data.  
expertise. 
required, building the business 
at least at MSc level using 
•  Oversees the design and 
•  Ensures rigorous and accurate 
case for required resources 
available qualitative and 
application of psychological 
application of analytical skills 
•  Accountable for oversight  
quantitative software tools 
interventions, research and 
is upheld by practitioners.  
any approvals required for 
relevant to your role. 
evaluation within their area  
•  Cross-validates interpretations 
occupational psychology 
•  Adheres to the BPS Code of 
of expertise.  
and provide analysis of the 
research.  Ensures adherence  
Human Research Ethics. 
integrity of the data in relation 
to wider departmental and civil 
to other sources and research, 
service research and ethical 
context and psychological 
standards and approvals. 
theory. 
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Research & Evaluation (contd.) 
Higher Psychologist 
Senior Psychologist 
Principal
Chief Psychologist 
•  Conducts research and 
•  Ensures conclusions are  
•  Applies occupational 
•  Demonstrates a higher level  
development of theory, 
reached taking into 
psychology insights to enhance 
of ethical awareness for own 
methods and practice to 
consideration historical  
decision making, planning and 
practice and provides oversight 
enrich the psychology 
evidence of patterns and  
policy development across the 
of occupational psychology 
evidence base. 
trends, whilst also looking  
organisation and wider Civil 
services. 
•  Draws appropriate 
to the future.  
Service.  
conclusions from 
•  Promotes and delivers  
•  Evaluates the wider strategic 
psychological research  
solutions to novel problems 
implications of the data /
and relates to the context  
using occupational  
outcomes /conclusions and 
of the organisation. 
psychology insights.  
present to senior level 
•  Seeks to share and exploit 
audiences.  
psychological information with 
•  Gives strategic direction to 
colleagues within and across 
ensures the effective 
teams, for the good of the 
deployment of occupational 
organisation. 
psychology resources in the 
Civil Service.
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