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PS Job Description (JD)
PS Band 5
Directorate: Probation Service
Job Description: Engaging People On Probation
Manager
Document Ref.
PS-JES-0111 Engaging People On Probation Manager
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
3 December 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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PS-JES-0111 Engaging People On Probation Manager v1.0
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Job Description
Job Title
Engaging People on Probation Manager
Directorate
Probation Service (Probation regions and national directorates
including Approved Premises and National Security Division)
Band
5
Overview of the
Reports directly to a senior manager, for example, Head of
job
Community Integration, Head of Reducing PDU, the Engaging
People on Probation Managers will work across one of the
Probation regions in England or Wales to lead and embed the
Engaging People on Probation agenda on behalf of the
Probation Service (PS).
You will work at a regional and strategic level, providing
management and leadership to a team of Peer Mentor
Coordinators with the aim of working with stakeholders to reduce
reoffending through improving the engagement of people on
probation. Embedding this work into probation aligns to the
organisation approach to rehabilitation set out in the
rehabilitation strategy, delivered through the implementation of
the Lived Experience Charter.
You will represent the region at a senior level across multiple
external agencies and stakeholders involved in Lived
Experience. Equally, you will deliver skilled leadership within the
PS to influence the Engaging People on Probation agenda,
alongside the Lived Experience Charter, including improving
performance, quality, and outcomes. You must also strategically
identify and link how lived experience agenda can enhance all
areas of probation e.g. interventions, sentence planning etc.
You will work across the region and be based within a
community probation office with the expectation that post holders
will travel as and when required, including regular visits into
selected prisons, probation offices and HQ offices.
Summary
As an Engaging People on Probation Manager, you will be
expected to play a key strategic senior leadership role under the
Head of Community Integration (HoCI) or Head of Reducing
Reoffending in Wales (HRRW) and provide leadership to a team
to deliver on the Engaging People on Probation Strategy within
the Probation Service.
This role will involve working with an extensive range of internal
and external partners to improve the use of the voice of Lived
Experience into the design of the Probation Service and external
partners and agencies, contributing to reducing re-offending
within the criminal justice system. This includes improving
delivery of services for people on probation and in prison,
developing peer led opportunities and employment opportunities
for people with convictions. This work will make a key
contribution to reducing reoffending and reducing the number of
victims of crime that will support HMPPS’ shared goals with the
rehabilitation strategy.
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The Engaging People on Probation agenda is complex and will
require you to engage with and lead multiple themes, which
include regional and national themes. This work involves working
with bespoke and high-risk cohorts such as people convicted of
sexual offences and MAPPA finding inclusive ways to engage
and involve cohort.
You will have excellent analytical and stakeholder engagement
skills with an ability to work collaboratively with internal and
external stakeholders to solve problems and find pragmatic
solutions that deliver improved outcomes for people on
probation.
The post holder must adhere to all policies in respect of the
sensitive/confidential nature of the information handled whilst
working in this position. The post holder must work closely with
internal comms and press office to manage sensitive comms
around lived experience and engaging people on probation work.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
• Under the guidance of the regional HoCI/HRRW, the post
holder will develop and deliver regional Probation Service
Engaging People on Probation strategic priorities, which align
with existing and emerging national priorities. This includes
directly contributing to the delivery of the Engaging People on
Probation/Lived Experience Charter for the PS.
• Develop and maintain effective relationships with key senior
leads at multiple external stakeholders including Police and
Crime Commissioners (PCCs), Criminal Justice Boards.
• Represent the PS externally in key regional and local
partnership meetings, as well as internally with national and
regional senior teams. You will also develop briefings and
presentations to influence the engaging people on probation
agenda/outcomes at these forums.
• Effective analytical skills to identify multi-faceted and
interdependent challenges between engaging people on
probation and the Lived Experience Charter at a regional
level, and progress local initiatives that deliver improved
outcomes, including performance and quality.
• Interpret varied and highly complex information from
numerous sources to identify local and regional opportunities,
and support strategic discussions with an extensive range of
partners to ensure a whole-system approach to the delivery
of national priority workstreams.
• Play a critical role in developing Operational Engaging
People on Probation Governance within HMPPS by providing
interface between national and policy teams within HMPPS
and regional probation delivery.
• Financial and budget responsibilities for joint initiatives or
commissioning opportunities with health and justice partners,
commissioning and partnership managers and Health and
Justice managers. Identifying where business cases need
raising to enhance engaging people on probation and the
wider probation agenda.
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• Responsible for the management of the Peer Coordinators
and other staff as necessary within the probation region or
national directorate, including ensuring impactful delivery of
workstreams, performance and quality matrices.
• Be prepared to travel to facilitate forums, staff training etc.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
Civil Service Success Profile Criteria
Behaviours
• Leadership
• Making Effective Decisions
• Working Together
• Delivering at Pace
• Communicating and Influencing
• Changing and Improving
Strengths
Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
• Considerable experience at middle manager level, including
the management of staff.
• Experience of working across a range of stakeholder groups
and other Government Departments, including experience of
influencing and managing conflict in these settings.
• Experience of monitoring performance and quality in area of
responsibility against predetermined targets, setting local
targets and effecting necessary improvements.
• Demonstrable achievements in managing/supporting change
and effecting improvements in quality and efficiency.
• Experience of proactively championing diversity and
inclusiveness.
Desirable
• Experience of conducting employee relations investigations
(e.g., disciplinary, capability, grievance etc.).
• Experience of contributing to the development of strategic
business plans to achieve improved service delivery.
Technical
• Considerable knowledge of Lived Experience for those leaving
Requirements
prison, and within probation.
Ability
• Able to demonstrate well developed IT skills, including
evidence of ability to interpret and apply performance
reports.
• Evidence of ability to evaluate practice and provide a practice
perspective on policy development.
• Excellent written and verbal skills.
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Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
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PS-JES-0111 Engaging People On Probation Manager v1.0