Job Description (JD)
Band 4
Group Profile - Caseworker (CW)
Job Description - CW : Offender Management: Prison
Offender Manager
Document Ref.
OR-JES-2255-JD-B4 : CW: Offender Management: Prison Offender
Manager v3.0
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
13 October 2020
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0
Job Description
Job Title
CW: Offender Management: Prison Offender Manager
Group Profile
Caseworker
Organisation Level
Delivery
Band
4
Overview of the job
The job holder will lead the management and assessment of selected low to medium
risk prisoners and prepare, implement, review and evaluate their sentence plans
with them. The job holder will build effective, appropriate and supportive
relationships with prisoners, with the aim of reducing re-offending.
The job holder will act in a supportive role only to probation officers in the case
management of high risk prisoners. The job holder will have undergone selection
and additional training to carry out this specialist delivery job as a Prison Offender
Manager to prisoners.
This is a non-operational job with no line management responsibilities.
Will have regular prisoner facing activities/duties.
Summary
Typical tasks associated with this role include:
•
Supervise, Manage, Signpost and advise prisoners decently, safely and securely
while carrying out all activities.
•
Understand, apply and conform to national and local policies.
•
Establish, develop and maintain professional relationships with prisoners and
staff.
•
Maintain and update systems in line with local agreements.
•
Prepare relevant documentation to managers for verification/quality checking
purposes.
•
Attend and contribute to relevant meetings as required.
•
To assess and manage the risk posed by offenders to protect victims of crime
and the general public by:
o Providing information and advice to other criminal justice agencies and
partner organisations.
o Supervise offenders during custodial sentences.
o Contribute to the management of risk.
o Work with other agencies and groups to prevent reoffending and meet
the needs of victims and offenders.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
•
To undertake the full range of offender management tasks with low to medium
risk cases.
•
No ownership of high risk cases will be held, but support to probation officers in
the case management of high risk prisoners will be given when required.
•
As Prison Offender Manager, be involved in all relevant processes in the prison
such as ACCT and violence reduction/anti-bullying for those within your case
load, if this is applicable.
•
Act as the ACCT Case Manager for individuals if appropriate (Prison Offender
Managers should not routinely be used as ACCT Case Managers, only when
appropriate to do so).
•
Interview prisoners within prescribed timescales of their arrival. Set and review
targets with prisoners and update case management notes on PNOMIS or
relevant IT systems.
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0
•
Use the Offender Assessment System (OASys) to identify risks and manage
offenders appropriately.
•
Obtain further information if required from outside agencies to complete a
comprehensive OASys report.
•
Lead the sentence planning meeting in order to prepare and review appropriate
plans.
•
Coordinate the activities within the sentence plan through liaison with prisoners
and other departments and agencies, including gathering and exchanging
information and understanding/investigating conflicting opinions on prisoner
progress.
•
Encourage and support prisoner to participate in education, interventions and
workshops as defined within the sentence plan. Develop strategies to assist
prisoners to overcome reluctance to attend.
•
To provide professional advice and assessment, including written reports to
criminal justice agencies and partner organisations.
•
Liaise with the Community Offender Managers regarding Release on Temporary
Licence (ROTL) and Home Detention Curfew (HDC). Make recommendations to
the Governor on suitability for early release. Inform relevant agencies of release
dates and address of prisoners considered a risk on release.
•
Support Community Offender Managers with the delivery of plans to enable
recalled prisoners to be re-released.
•
Complete all paperwork for the cases, including lifer and ISP specific paperwork
in line with relevant policies, standards and set timescales.
•
Highlight any prisoner who gives significant concerns by their behaviour to the
Heads of Offender Management or Orderly Officer. Concerns may be for a
variety of issues, for example, any prisoner who has presented in the past risk of
suicide or self harm, or if there are any outstanding concerns with regards to
victims or further offences and racial harassment.
•
Contribute to and attend Multi-Agency Public Protection Arrangements
(MAPPA) Boards and work with all relevant external agencies to protect the
public when releasing prisoners under MAPPA.
•
Liaise with the Foreign National Department or UK Border Agency regarding
foreign national prisoners, as appropriate.
•
Instigate public protection child contact checks and share relevant safeguarding
information with authorities.
•
Undertake the role of the resettlement advisor for prisoners in the specific
caseload. Forge, develop and maintain the links between the programmes, the
progress, or otherwise, made by the participants and the prisoner’s ongoing
path through their sentence.
•
To work collaboratively with colleagues and maintain effective team
relationships, in particular with Key Workers.
•
Demonstrate pro-social modelling skills by consistently reinforcing pro-social
behaviour and attitudes and challenging anti-social behaviour and attitudes.
•
To use computer based systems to produce, update and maintain records and
other documentation within agreed timescales.
•
To work within the aims and values of HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium
of English or (where specified in Wales) Welsh.
Behaviours
? Making Effective Decisions
? Working Together
? Communicating and Influencing
? Delivering at Pace
? Managing a Quality Service
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Ability
? Ability to analyse complex information in order to make assessments and
decisions.
? Ability to communicate clearly verbally and in writing with offenders,
professionals, and at hearings such as Parole Boards.
? Ability to empathise constructively with people from diverse backgrounds.
? The ability to complete all mandatory training as required to support the job role.
Experience
? Experience of working with a diverse range of people who have experienced a
range of social/personal difficulties, and of using tact and discretion when dealing
with confidential and sensitive issues.
? Understanding of factors related to offending, e.g. substance misuse,
accommodation issues.
? Understanding of and commitment to the principles of case management.
? Knowledge and understanding of risk management/risk assessment pertaining to
offenders and the impact on victims of crime.
? Experience in planning and coordinating work.
? Experience of working with groups or individuals in order to motivate and change
behaviour.
? Experience of working with diverse communities including promoting equality
and valuing diversity.
? Knowledge and understanding of the work of the criminal justice system.
? Experience of working with people who have committed offences.
? Have received Women Awareness Staff Training (WASP) if working in a female
establishment.
? Have received Juvenile Awareness Staff Programme (JASP) and child protection
training if working in a Juvenile establishment.
? A working knowledge of relevant legislation and National Standards.
? Knowledge of Evidence Based Practice and risk/needs assessment tools.
Technical
Desirable - Higher level academic qualification(s).
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Making Effective Decisions
Ability to analyse
Experience of working with a
Desirable - Higher level academic
complex information in
diverse range of people who have
qualification(s).
order to make
experienced a range of
assessments and
social/personal difficulties, and of
decisions.
using tact and discretion when
dealing with confidential and
sensitive issues.
Working Together
Ability to communicate
Understanding of factors related to
clearly verbally and in
offending, e.g. substance misuse,
writing with offenders,
accommodation issues.
professionals, and at
hearings such as Parole
Boards.
Communicating and Influencing
Ability to empathise
Understanding of and commitment
constructively with
to the principles of case
people from diverse
management.
backgrounds.
Delivering at Pace
The ability to complete
Knowledge and understanding of
all mandatory training as
risk management/risk assessment
required to support the
pertaining to offenders and the
job role.
impact on victims of crime.
Managing a Quality Service
Experience in planning and
coordinating work.
Experience of working with groups
or individuals in order to motivate
and change behaviour.
Experience of working with
diverse communities including
promoting equality and valuing
diversity.
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0
Knowledge and understanding of
the work of the criminal justice
system.
Experience of working with people
who have committed offences.
Have received Women Awareness
Staff Training (WASP) if working in
a female establishment.
Have received Juvenile Awareness
Staff Programme (JASP) and child
protection training if working in a
Juvenile establishment.
A working knowledge of relevant
legislation and National Standards.
Knowledge of Evidence Based
Practice and risk/needs assessment
tools.
OR-JES-2255-JD-B4 : CW : Offender Management: Prison Offender Manager v3.0