PS Job Description (JD)
PS Band 4
Directorate: Probation Service
Job Description: Treatment Manager
Document Ref.
PS JES 100 Treatment Manager
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
22 February 2023
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
PS JES 100 Treatment Manager v3.0
PS Job Description
Job Title
Treatment Manager
Directorate
Probation Service
Band
4
Overview of the job
The Treatment Manager will have responsibility for the quality oversight, facilitation
and delivery of Accredited Programmes and Structured Interventions which address
offending behaviour to meet the requirements of the sentence of the court.
The role will be regionally based reporting directly to a Programme Manager for their
area.
They will have no direct line management responsibility but will provide professional
supervision to Programme Facilitators within the region and professional advice to
improve performance, skills and development opportunities.
Summary
The Treatment Manager is responsible for ensuring that Programme Facilitators
deliver programmes in accordance with the Accredited Programme manual and
session content requirements for a range of programmes, this will be done through
video monitoring, feedback and group supervision.
The job holder will provide ‘On Call’ cover for referral enquiries and staff support in
accordance with a rota that provides support when intervention programmes are
scheduled including evenings and weekends.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities and
Activities & Duties
duties:
• Responsible for the quality of delivery of interventions which includes all tasks
associated with the support of Accredited Programmes and Structured
Interventions including post programme work by Programme Facilitators to
ensure all Programmes are monitored as prescribed
• Responsible for providing professional supervision including session monitoring
to support the development of skills and maintain the integrity of service delivery
• To provide advice, information, training and consultancy as required to staff and
external organisations including Practitioners and Court staff to ensure that
eligibility and suitability criteria are understood
• Responsible for managing the risks presented by people on Probation whilst
subject to an Accredited Programmes or Structured Interventions requirement
and ensuring that relevant information is exchanged with the Probation
Practitioners as required
• To co-ordinate, monitor and review the planning and preparation for delivering
programmes in accordance with the Programme Schedule including suitability
assessments and managing waiting lists
• Responsible for the continuous assessment and support of Programme
Facilitators in the development of the skills required to deliver programmes,
monitor and identify individual performance through Treatment Management
and report under-performance or poor quality to the Programme Manager
• Oversee the management of risk during programmes delivery and ensure that
relevant information is exchanged with Probation Practitioners in a timely
manner
• To contribute to and maintain a log of nationally agreed changes to the
accredited programme manuals and ensure their implementation
• To deliver accredited and non-accredited programmes where required to
maintain accreditation
PS JES 100 Treatment Manager v3.0
The duties / responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable alterations
and additional tasks of a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme and shall be discussed in
the first instance with the job holder.
Behaviours
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Changing and Improving
• Managing a Quality Service
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
• Experienced Programmes Facilitator, trained in the delivery of two Accredited
Programmes with knowledge and understanding of the theoretical
underpinnings (as per Theory Manual) of each of the programmes
• Experience of working within the Criminal Justice or Social Care sector
• A knowledge and understanding of group dynamics and an ability to motivate
groups and individuals to participate fully in programmes
• Experience of prosocial modelling / motivational interviewing and challenging
inappropriate language and behaviour
• Experience of supporting others to evidence the ability to support staff in
professional practice
Technical
requirements
Ability
• To have good written and ICT skills
• Effective verbal skills to interact and communicate with a range of audiences
• Ability to undertake the Intervention Services generic Treatment Management
Training
• Ability to work towards Training and Assessment Skills for Intervention Specialist
(TASIS) Qualification
Minimum Eligibility
• All candidates are subject to security and identity checks prior to taking up post
• All external candidates are subject to 6 months’ probation, internal candidates
are subject to probation if they have not already served a probationary period
within HMPPS
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist
Hours of Work
(Unsocial Hours)
Allowances
PS JES 100 Treatment Manager v3.0
Success Profile
Strengths
It is advised strengths
Behaviours
are chosen locally,
Ability
Experience
Technical
recommended 4-8.
Making Effective Decisions
To have good written
To have co-led a minimum of four
and ICT skills
accredited programmes
Leadership
Effective verbal skills
Experience of working within the
Criminal Justice or Social Care
sector
Communicating and Influencing
Ability to work towards
Experience of prosocial modelling /
Training and Assessment
motivational interviewing and
Skills for Intervention
challenging inappropriate language
Specialist - TASIS
and behaviour
qualification
Working Together
Ability to undertake
Experience within the Criminal
Intervention Services
Justice sector or Social Care
generic Treatment
Management training,
Changing and Improving
Understand and promote the
theoretical underpinnings (as per
Theory Manual) of each of the
programmes that they are
responsible for
Managing a Quality Service
To have co-led a minimum of four
courses of BBR/IDAP (Domestic
abuse programmes)
PS JES 100 Treatment Manager v3.0