Directorate: MoJ Project Delivery Function

Job Title: Capability Support Officer

Pay Span or equivalent: Band C (HEO)

The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government’s ability to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public.

As part of the Business and Corporate Team in MoJ Project Delivery Function Management Office (PDFMO), you will report to the Project Delivery Function’s (PDF) Workforce Planning Manager and feed into the Project Delivery Chief Operating Officer and their wider Professional Delivery Leadership Team (PDLT). This is an operational and corporate role with a focus on Learning and Development, although you will be exposed to the Department’s portfolio of projects and programmes through your work across the Function. You will be key to the development and delivery of PDF’s Professional Delivery Group’s (PDG) Learning and Development Plan and well as developing systems and processes for the smooth-running of the PDF. You will have the opportunity to build relationships with Senior Leaders within the Function, colleagues across the department and with other Government Departments.

You will be based in the Business and Corporate Centre for the PDFMO which manages the Workforce planning, Learning and development, Comms and Engagement, Talent and Performance, Finance, Private Offices and Corporate Governance and Assurance for the wider PDF. You will therefore be exposed to a wide range of opportunities and have the chance to lead on strategic pieces of work directly with the Professional Delivery Leadership Team (PDLT).     

You will be based in the Business and Corporate Centre for the PDFMO which manages the Workforce planning, Learning and development, Comms and Engagement, Talent and Performance, Finance, Private Offices and Corporate Governance and Assurance for the wider PDF. You will therefore be exposed to a wide range of opportunities and have the chance to lead on strategic pieces of work directly with the Professional Delivery Leadership Team (PDLT).

You will be joining an evolving Function in a time of change and will be in the centre of delivering that change whilst also supporting the Function’s People Team. You will have a passion for delivering change and the personality to lead and influence people throughout the Function and the wider department.

As Capability Support Officer you will be responsible for the delivery of all learning and development within the PDF, ensuring that our delivery aligns to the strategic priorities of the organisation and the development needs of our people in line with their Project Delivery Competency Framework (PDCF) Competencies. You will play a key role in ensuring that the PDG members get access to a wide range of development opportunities, whilst ensuring that the requests are appropriately aligned to the needs of their project/programmes and their personal development needs.

MoJ expects its employees to show openness, honesty and commitment, and, of course, to deliver results. 

Key responsibilities of the role

These may be further shaped and adjusted dependent on business needs and team resources / skills.

Data  

• Conduct regular analysis of the trends and commonalities present within PDG capabilities and use this to inform ongoing decision making and the PDG Learning and Development Delivery Plan.

• Utilising data on our workforce’s capability, provided by the Government Online Skills Tool (GOST) to inform the Function’s Learning and Development Plan.

• Integration of the optimised learning and development plan into the PDFs delivery model.

• Manage the delivery of regular reporting on capability, performance, talent reviews and learning and development budget for the Function.

Stakeholder Management  

• Collaborate with the Project Delivery Senior Leadership Team (SLT) and the Project Delivery Function’s Centre of Excellence to identify capability gaps and training needs of Function staff members which will champion the Function’s 70:20:10 Learning model.

• Maintain productive relationships with a variety of stakeholders both internal and external to the MoJ, including but not limited to external training suppliers, the PDLT, Senior Leaders, PDF Central Teams.

Processes 

• Leading the management and delivery of technical, behavioural and leadership training, including D&I specific training.

• To lead on the facilitation, administration, organisation, and feedback loop of the Function’s training programmes including Line Manager training.

• Development and management of training improvements and innovative interventions for Line manager training.

• Responsible for maintaining the 6 monthly talent review platforms and guidance for the PDF utilising MS Forms, Power Bi and MS Lists, with support from the Workforce Planning Manager.

• Updating and maintenance of the Function’s training log to track requests, purchase orders and course attendance.

Finance  

• Oversee Learning and Development budget for the PDG.

• Supporting a Band D to raise purchase orders, maintain the training log and ensure the best value for public money.

• Budget tracking and reporting against learning and development spend against agreed budget.

• Financial analysis of spending mid-year to forecast upcoming requests.

• Reporting on exam success to ensure best VfM from suppliers and evaluating success at regular review points.

• Financial analysis of spending mid-year to forecast upcoming requests.

• Reporting on exam success to ensure best VfM from suppliers and evaluating success at regular review points.

Mailbox Management  

• Management of the inbox and processing of queries and requests in relation to learning and development.  

• Provide line management for Band D Business and Corporate Support. 

Essential criteria  

• Strong digital proficiency using MS Tools, PowerBi, and Excel (Dataverse and Power apps is desirable) 

• Experience of organising activity, establishing processes and working to deadlines.  

• Able to use Microsoft Office tools. 

Location & Terms of appointment

This post is advertised nationally but frequent travel will be required to locations where our Major Projects are based.

Your base office location at an MoJ HQ site, Justice Collaboration Centre, or Justice Satellite Office will be discussed if successful, as we do not offer home working contracts. All available sites can be found on this link.

Following the return to offices initiative any MoJ employee based in a MoJ building should be attending the office a minimum of two days a week. Typically, this will be at your base office location at an MoJ HQ site, Justice Collaboration Centre, or Justice Satellite Office. If you are required to travel to another office or site with your project/programme, this will be classed as a day’s office attendance. 

Salary & Grade

Band C (HEO)

New entrants to the Civil Service will be expected to join on the minimum of the pay range and this is non-negotiable.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

Selection and Recruitment Process

Where high volumes of applications are received the initial sift will be completed against the lead competency. If your application progresses to a full sift, all competencies will then be considered. Feedback is not available for those not invited to interview.

Merit List of successful candidates based on location will be retained after this campaign for 12 months.

Application Process

You will be required to complete an application form providing evidence of how you meet the below key Civil Service behaviours competencies and provide a current CV.

Key Civil Service Competencies

• Working Together.

• Changing and Improving

• Delivering at pace

• Managing a Quality Service

The interview will consist of a Civil Service behaviours and strength-based questions in line with success profiles. You will also be asked to complete an In-Tray exercise as explained below.

In-tray Exercise

Candidates will also be asked to complete an In-tray Exercise prior to the interview commencing. Instructions will be sent to candidates directly before their interview date. This is used to evaluate a candidate’s admin responsibilities and planning tools. This will be one of the key responsibilities of the role.

Travel

Frequent travel to other sites is required for this post.

Flexible working options

MoJ offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and on a case-by-case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

MoJ offers a range of benefits

Annual Leave

Generous allowances for paid holiday starting at 25 days per year and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege days. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

MoJ is committed to staff development and offers an extensive range of training and development opportunities. As a member of the MoJ Project Delivery Function you will also have unique access to the Government Project Delivery Online Skills Tool which will support the development of your skills and assist with your career progression aspirations.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

• Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.

• Paid paternity, adoption and maternity leave.

• Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.