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PS Job Description (JD)
PS Band 3
Directorate: Probation Service
Job Description: Peer Mentor Coordinator
Document Ref.
PS JES 0134 Peer Mentor Coordinator v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
30 September 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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PS JES 0134 Peer Mentor Coordinator v1.0
OFFICIAL
Job Description
Job Title
Peer Mentor Coordinator
Directorate
Probation Service
Band
3
Overview of the
To manage and maintain systems to provide a comprehensive
job
Peer Mentoring service in the local area.
The role is regionally based and reports to the regional Engaging
People on Probation (EPOP) manager. The postholder will
manage and supervise up to 15 volunteer peer mentors, with
responsibility for recruiting and coordinating peer mentors in
Probation.
The postholder does not require a probation qualification but will
need a keen understanding of risk and other operational issues.
The postholder will desirably have lived experience of the
criminal justice system.
Summary
The Peer Mentor Coordinator will ensure a Peer Mentoring
service in their local area.
Liaising with Commissioned Rehabilitative Service Providers to
identify opportunities for Peer Mentor involvement and
employment. Promoting the Going Forward into Employment
scheme across the region and with Peer Mentors.
Supporting the regional Engaging People on Probation (EPOP)
Plan, including, maximising opportunities to capture People on
Probation (PoP) insights.
The role will need to liaise with the EPOP Contract Supplier as
required. Working flexibly across operational sites as required.
The role will be required to keep abreast of development in
services, legislation and practice relevant to Peer-Led Work,
Engaging People on Probation and broader Service User
Engagement. Ensuring high standards of safeguarding and risk
management are adhered to and implementation of Probation
Service policies.
Contribute to maintaining safe systems of work and a safe
environment.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
• Recruitment, assessment and training of new Peer
Mentors across the region.
• Ongoing management and supervision of Peer Mentors,
including wellbeing support, coaching and development
work to improve Peer Mentor skills and capability.
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PS JES 0134 Peer Mentor Coordinator v1.0
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• Supporting the establishment of a Development and
Progression Pathway for all Peer Mentors.
• Working with Peer Mentors and colleagues to develop,
review and harmonise the Peer Mentoring arrangements
across the region, implementing ‘Peer-Led Work:
Conditions of Success’.
• Delivery of Peer Mentor-led activities in a variety of group
based settings to include where appropriate (list not
exhaustive):
o Probation offices
o Approved Premises
o Community Payback inductions and group
sessions
o External providers of women’s services
• Identifying further opportunities for the involvement of
Peer Mentors.
• Liaising with Commissioned Rehabilitative Service
Providers to identify opportunities for Peer Mentor
involvement and employment.
• Promoting the Going Forward into Employment scheme
across the region and with Peer Mentors.
• Supporting the regional Engaging People on Probation
(EPOP) Plan, including:
o Maximising opportunities to capture PoP insights
o Establishing local PoP Focus Groups
o Establishing a regional Lived Experience Panel
• Liaising with the EPOP Contract Supplier as required.
• To manage and maintain systems to provide a
comprehensive Peer Mentoring service in the local area.
• To assist in the development and delivery of the regional
Peer Mentoring Delivery Plan.
• To attend Team Meetings with regional counterparts.
• To contribute to the development of the national Peer
Mentoring picture as required.
• Champion the value of Peer Mentors, and of the Engaging
PoP agenda, to colleagues and partners.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
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PS JES 0134 Peer Mentor Coordinator v1.0
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Civil Service Success Profile Criteria
Behaviours
• Seeing the Big Picture
• Changing and Improving
• Leadership
• Communicating and Influencing
• Working Together
• Managing a Quality Service
Strengths
Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
• Desirable - Lived experience of prison and/or probation.
• Understanding of the role of the Probation Service in the
Criminal Justice System and in a multi-disciplinary setting.
• Knowledge and understanding of the factors which influence
engagement with victims.
• Understanding of risk management and assessment,
understanding of multiagency risk assessment and
management procedures.
• Evidence of ability to evaluate practice.
• Evidence of ability to provide a practice perspective on policy
development.
• Experience of working under pressure and fulfilling demanding
deadlines.
• Experience of working flexibly as a member of a team to
achieve performance targets.
• Experience of contributing to the provision of effective
administration and information systems.
• Demonstrable achievements in managing/supporting change
and effecting improvement in quality and efficiency.
• Able to demonstrate well developed IT skills, including
evidence of ability to interpret and apply performance reports.
• Experience of proactively championing diversity and
inclusiveness both internally and externally.
• Ability to implement the service’s health and safety policies.
Technical
Requirements
Ability
• Communicate confidently and effectively, verbally and in
writing.
• Good written and communication skills, including familiarity
with report writing at senior levels and writing communications
that are appropriate at all levels of literacy.
• Proven ability to build effective working relationships, both
within a team and through networking with other organisations
to achieve an aim.
• Show a capacity to work independently and the ability to keep
calm under pressure.
• Good IT skills including proven experience of using Word,
Excel and Outlook in a similar work environment.
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PS JES 0134 Peer Mentor Coordinator v1.0
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Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours) To be used by the JES Team only
Allowances
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PS JES 0134 Peer Mentor Coordinator v1.0