Data Transformation Manager (SEO)

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LAA Job Description Template V11 07.07.2026

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

40% office attendance is required. That may be at base location and other offices.

Please note that whilst this role is open to all Civil Servants, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.

Minimum Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.

The Legal Aid Agency

We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.

Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

Corporate Services

Corporate Services provides the leadership, strategy, governance and business support that enables the LAA to deliver its organisational priorities.

This role supports a significant transformation programme to shape the future of data across legal aid, improving how services, systems and data support the delivery of legal aid across England and Wales.

Strategy, Data & Analysis

The role works across policy, operational, digital, analytical and transformation teams to ensure data is embedded effectively within service redesign and transformation activity.

Job Summary

The Legal Aid Agency (LAA) is undergoing significant transformation, redesigning how services, systems and data support the delivery of legal aid across England and Wales.

We are looking for a Data Transformation Manager to play a key role in shaping the future use of data across legal aid. This is an exciting opportunity to influence how data is created, managed and used within new services and digital systems, helping ensure that data supports operational delivery, decision-making and improved outcomes for users.

This is a high-profile role working at the intersection of business change, digital transformation and data strategy. You will collaborate with colleagues across Legal Aid, the Ministry of Justice, Digital teams and wider government partners to help define the future data landscape for legal aid.

The Legal Aid Agency is recruiting two SEO roles to help shape the future of data across legal aid as part of a significant transformation programme. Whether your expertise lies in transformation, governance, change, strategy or data management, the role of Data Transformation Manager offers a rare opportunity to influence how data supports services used across England and Wales.

Influence a major transformation programme affecting services across England and Wales.

Work with senior stakeholders across the Legal Aid Agency, Ministry of Justice and digital delivery teams.

Contribute to the design of future operating models, systems and business processes.

Build expertise across data strategy, transformation, governance and organisational change.

Shape future data design: define future data requirements across legal aid services and operating models; identify and map data flows across systems, services and business processes; support the design of data structures that enable operational delivery, reporting and business intelligence; and ensure data requirements are considered throughout transformation and service redesign activity.

Drive transformation outcomes: work with transformation, digital and operational teams to align short-term improvements with long-term strategic objectives; assess the impact of policy, service and operational changes on data requirements and reporting needs; support future approaches to data management, reporting and analytical capability; and contribute to the successful delivery of legal aid transformation priorities.

Build relationships and influence decisions: develop strong relationships with stakeholders across the Legal Aid Agency, Ministry of Justice and external delivery partners; translate technical and operational issues into clear recommendations and actions; facilitate discussions that help stakeholders reach agreement on future data solutions; and provide advice and challenge to ensure decisions support strategic objectives.

Enable continuous improvement: identify opportunities to improve how data is collected, managed and used; support the adoption of consistent standards, processes and ways of working; and use evidence, insight and stakeholder feedback to shape future improvements.

Experience of delivering change, transformation or improvement initiatives involving data, digital or technology-enabled services.

Effective stakeholder engagement and influencing skills, including the ability to work across organisational boundaries.

Experience of translating complex business requirements into practical solutions.

Experience of working with data, systems or information to support operational or strategic decision-making.

The ability to communicate complex concepts clearly to both technical and non-technical audiences.

Experience of working in complex environments with multiple stakeholders and competing priorities.

You enjoy bringing people together to solve complex problems and can build trusted relationships with a wide range of stakeholders.

You are comfortable working in ambiguity, helping shape solutions where the answer is not yet clear.

You can balance strategic thinking with practical delivery and are motivated by the opportunity to influence how data supports future services and decision-making.

Assessment approach

To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 1000 words and a Behaviour example for Communicating and Influencing of no more than 250 words.

An initial sift will be undertaken on the behaviour statement, Communicating and Influencing. Candidates who pass the initial sift will progress to a full sift of your statement.

Your statement should demonstrate your ability to do all the essential criteria listed, using examples can help strengthen your application.

When submitting an example of a behaviour remember to include the situation, what you did and why, and what was the outcome / result.

Please note we do not require a CV and we only require a Statement of Suitability and a behaviour example for your application. The wording on this advert may suggest that an Experience question is also required, however this is not necessary.

If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams where you will be assessed against the following:

You will be assessed on your ability to establish future data requirements. This will be completed via a scenario-based exercise. You will have time during the interview to prepare your answer. You will be required to share your screen during this time. Further details of this will be shared at interview stage.

Your experience of implementing, promoting, or understanding diversity and inclusion policy.

For this SEO role, we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important in a work environment. We would also expect examples of action they have taken to embrace diversity, for example increasing understanding for self or others, or improve inclusion at a team or wider group level.

If you would like more information on this opportunity, please contact LAAPerformanceandPlanning@justice.gov.uk

Our LAA commitment to Diversity and Inclusion

The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.

If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.

The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.

Complaints procedure

If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.

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