OFFICIAL
Job Description (JD)
Band 3
Group Profile: Business Administrator (BA)
Job Description: BA: ID & Banking
Document Ref.
OR-JES-3210-JD-B3: BA: ID & Banking v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
19 May 2026
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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OR-JES-3210-JD-B3: BA: ID & Banking v1.0
OFFICIAL
Job Description
Job Title
ID & Banking Administrator
Group Profile
Business Administrator
Organisation
Delivery 3
Level
Band
3
Overview of the
HMPPS is an executive agency of the Ministry of Justice (MOJ)
job
responsible for managing prison and probation services in
England and Wales.
Its mission is to help prison and probation services work together
to manage Prisoners through their sentences.
HMPPS aims to rehabilitate individuals in its care through
employment, skills and education activities. We are committed to
these values to build a culture where everyone can thrive.
The role will provide expert services in ensuring prisoners have
access to identification documents (ID) and a bank account.
These are important factors in being able to secure employment
on release as part of HMPPS rehabilitation objective.
This is a rotational, non-operational administrative role with
prisoner contact and no line management responsibilities.
The job holder will report directly to a Prison Employment Lead.
Summary
The job holder will deliver the ID and Banking Programme
services, Providing right to work ID and a basic bank account to
prisoners approaching release as detailed in the Employment on
Release Policy Framework. Contributing to the organisations
reducing reoffending objectives.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
• Assessing the need of all prisoners who may require right
to work ID and/or a basic bank account and keeping
record as per approved templates and digital systems
• Assessing the eligibility of all prisoners who have
requested ID and/or banking support via the HMPPS
Programmes.
• Supporting prisoners with applications via the Prisoner
Banking Programme and ID Programme. This includes
following the relevant procedures, managing enquiries,
and acting as a single point of contact for applicants and
programme partners.
• Following the MOJ Government Procurement Card (GPC)
Policy, including using approved templates to maintain
financial records as necessary.
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OR-JES-3210-JD-B3: BA: ID & Banking v1.0
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• Supporting the collation of resettlement documentation by
working with relevant leads across the prison to ensure
information is collated ahead of release and providing
administrative assistance in preparing prisoners for
release where appropriate.
• Reporting on data relating to application submissions,
updates and their outcomes on an approved system.
• Liaising with reception staff to ensure valuable items,
including personal documentation, are securely stored
and recorded on a prisoner’s property card.
• Liaising with external bodies and internal partners to
ensure effective delivery of HMPPS Programmes and
systems are updated.
• Engaging with key stakeholders, including Offender
Management Unit (OMU) and Department of Work and
Pensions (DWP), to receive referrals to support a
prisoners resettlement.
• Supporting prisoners Release on Temporary Licence
(ROTL) placements by signposting to appropriate bank
account and ID support.
• Supporting Prison Employment Leads in their capacity to
identify and match candidates to job opportunities and
administrative requirements of Employment Advisory
Boards (EABs).
• Proactively promoting Employment Hub initiatives across
the prison to both prisoners and staff.
The duties and responsibilities listed above describe the post as
it is at present and is not intended to be exhaustive. The job
holder is expected to accept reasonable alterations and
additional tasks of a similar level that may be necessary.
Significant adjustments may require re-examination under the
Job Evaluation Scheme and shall be discussed in the first
instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or Welsh (where specified in
Wales)
Civil Service Success Profile Criteria
Behaviours
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace
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OR-JES-3210-JD-B3: BA: ID & Banking v1.0
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Strengths
Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
Job holders must complete specific training in their area once
they take up post.
Technical
requirements
Ability
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours) To be used by the JES Team only
Allowances
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OR-JES-3210-JD-B3: BA: ID & Banking v1.0