Recruitment Manager

HEO

Performance & Business Support Team

International Rights & Constitutional Policy Directorate

The Performance and Business Support Team is recruiting temporarily for HEO Recruitment Manager. This campaign is open to current civil servants on level transfer and suitable candidates on promotion.

This is a temporary role (6 months with the possibility of extension) being offered on Detached Duty for staff within the Ministry of Justice or Loan terms for staff in HMPPS or from other government departments.

Candidates are reminded that to be eligible for this campaign; you must still be employed as a civil servant at the point of accepting the role. If you resign or your FTA contract ends before you are made and accept an offer, you will become ineligible and you will be withdrawn from the process.

Location:

Successful candidates will have the option to be based at one of the following locations:

• 102 Petty France, London

• 5 Wellington Place, Leeds

Occasional travel between the two locations may be required. We offer a hybrid working model, allowing for a balance between remote work and time spent in your base location (102 Petty France or 5 Wellington Place Leeds).

Ways of Working

At the MoJ we believe and promote alternative ways of working, these roles are available as:

• Full-time, part-time or the option to job share

• Flexible working patterns

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Salary

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.  

The Ministry of Justice (MoJ)

MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

The Work of Performance and Business Support Team

The Performance and Business Support Team (PBST) is a corporate team that is made up of four teams consisting of:

• Director-General’s Private Office,

• Planning, Performance and Governance team,

• People and Capability team

• The Recruitment and Workforce Planning team (where this role sits)

We support the Director-General and the Senior Management Team in their management of Policy Group to set policy and strategic direction for the MoJ.

Recruitment Manager - the role

This a temporary role to support an established team over a busy and demanding period. It requires 40% office attendance, with a requirement of attending 102PF on Mondays and Tuesdays for the initial 4 weeks for in-person training

The successful candidate will be responsible for managing recruitment requests from across Policy Group. The ideal candidate will be well organised, flexible and be able to own their work and manage their time effectively.

You will provide recruitment campaign management for a range of vacancies. This will involve preparing and processing the relevant documentation on the Avature system for publication on CS Jobs and Justice Jobs, keeping records, playing a key role in supporting vacancy holders and providing recruitment advice and guidance to vacancy holders and candidates.

This role will suit an individual who thrives in a fast-paced delivery environment, is organised, proactive and has a keen interest in process improvement.

Key Responsibilities:

• Building and maintaining collaborative working relationships with key stakeholders to support the delivery of a seamless end to end service, including the provision of recruitment advice to the business or candidates.

• You will plan and deliver a range of recruitment campaigns from start to end ensuring every aspect is executed to meet the timescales agreed.

• Maintaining an effective relationship with internal participants, by clearly communicating any additional information requirements as well as keeping the vacancy holder up to date throughout the process.

• Delivering a meaningful service-experience to vacancy holders and candidates

• Be organised with good planning skills, attention to detail with the ability to co-ordinate several activities at the same time. Work closely with the SEO and other team members to resolve specific problems and deal with tight deadlines.

• Pro-actively manage risks and issues as they emerge during campaigns and escalating where appropriate.

• Managing the shared mailbox and responding to queries in a timely manner or seeking advice and guidance when needed to ensure the accuracy of advice given

• Maintain all working logs and feedback to your team when necessary. Ensuring all folders are kept up to date and personal data kept secure.

• Ability to manage recruitment data,

• Developing a “one team" ethos by working flexibly across the team to support colleagues.

• This role has no line management responsibility.

Skills and Experience

Essential

• The ability and desire to work in a fast-paced team environment with the ability to meet tight deadlines and juggle multiple tasks effectively.

• Strong communication skills with the ability to deal effectively at all levels to develop and maintain positive working relationships

• Ability to work and make effective decisions under pressure

• Have a proactive approach and a focus on continuous improvement of self and service, with an appetite to work with others to simplify processes and increase efficiency.

• Be able to effectively prioritise and manage your own workload.

• Are well organised and have a keen eye for detail.

• Self-motivated and capable of working with minimal supervision

• The confidence and ability to use IT systems accurately

Desirable

• Knowledge and experience of Recruitment policies and processes

Narrative Required

Additional Information

• If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

• Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.

• The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Application process

You will be assessed against the Civil service success profiles framework.

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Experience

You will be asked to provide a Work History during the application process in order to assess any demonstrable experience, career history and achievements that are relevant to the role.

You will also be asked to upload a Statement of Suitability of no more than 500 words stating what you would bring to the role, with reference to the Skills and Experience listed above.

Please also refer to the CS Behaviours framework for more details at this grade:

Success Profiles: Civil Service behaviours - GOV.UK

Successful applicants will then be invited to an interview, testing both behaviours and strengths.

Candidates invited to Interview

Please note that interviews will be carried out remotely.

At interview you will be assessed against behaviours where you will be asked to provide examples of how you have demonstrated them. In addition, you will also be asked at least one strength-based question.

Behaviours:

The following Behaviours will be tested at interview:

• Working Together

• Managing a Quality Service

• Delivering at Pace

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:   

• WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? Or

• STAR - What was the Situation? What were the Tasks? What Action did you take?  What were the Results of your actions?

Please also refer to the CS Behaviours framework for more details at this grade:

Success Profiles: Civil Service behaviours - GOV.UK

Strengths:

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this. Further information on Civil Service Strengths can be found via this link Success Profiles: Strengths - GOV.UK

Interviews are expected to take place in August.

Contact information  

Please do get in touch if you would like to know more about the role or what it is like working in our team. Laura.inkpen@justice.gov.uk or Beverley.harris@justice.gov.uk

Annex A - The STAR method

Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation - Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• Where are you?

• Who was there with you?

• What had happened?

Task - The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?

• What did you have to achieve?

Actions - What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I" rather than “we" to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results - Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?

• What did you achieve through your actions and did you meet your goals?

• Was it a successful outcome? If not, what did you learn from the experience?

Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.