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HQ Job Description (JD)
Band 7
Directorate: Transforming Delivery Directorate
(TDD)
Job Description: Staff Support & Wellbeing Lead
Document Ref.
HQ JES 3168 Staff Support and Wellbeing Lead v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
12 June 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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HQ JES 3168 Staff Support and Wellbeing Lead v1.0
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Job Description
Job Title
Staff Support and Wellbeing Lead
Directorate
Transforming Delivery Directorate (TDD)
Band
7
Overview of the
The HMPPS Wellbeing team, within the People Intelligent Client
job
Function of the Transforming Delivery Directorate (TDD), are
responsible for setting the strategic direction for staff wellbeing
and ensuring that core wellbeing services meet the needs of a
large, complex, and operational focused business.
The Staff Support and Wellbeing Lead is responsible for
implementing the strategic direction of the HMPPS Wellbeing
team within a designated Area or Directorate.
This role is non-operational and has no line management
responsibility.
Summary
The Staff Support and Wellbeing Lead is responsible for
coordinating, facilitating, monitoring, maintaining and improving
effective delivery of core wellbeing services for all staff within a
designated Area or Directorate, to improve operational
effectiveness via improved staff retention, confidence and
wellbeing.
This includes leading and supporting voluntary wellbeing
services such as Mental Health Allies (MHA), TRiM Practitioners
and Care Teams across both prisons and probation, or HQ, as
appropriate for the Area/Directorate.
They will continuously drive improvement to the wellbeing offer
through collaboration with key stakeholders, analysis of available
data and engagement with local wellbeing leads. They will work
closely with the HMPPS Wellbeing Team and HR to ensure that
wellbeing services and activities meet the identified staff
wellbeing need.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities, and duties:
Duties
• Responsible for assessing and identifying risk to staff
wellbeing and delivering, monitoring and maintaining Core
Wellbeing services for all staff at all levels within a designated
Area or Directorate. Escalating barriers and concerns to the
HMPPS Core Wellbeing Team, the appropriate Area
Executive Director and Senior Leadership Teams, working
collaboratively with Senior Leaders and Key Stakeholders to
drive continuous improvement of the Core Wellbeing
Services offer.
• Create collaborative business relationships across HMPPS,
MoJ and with Trade Union representatives, to effectively
manage delivery of Core Wellbeing Services within
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HQ JES 3168 Staff Support and Wellbeing Lead v1.0
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Area/Directorate, holding to account service providers and
raising concerns with the HMPPS Wellbeing Team.
• In collaboration with HR, Health & Safety and wellbeing
service providers, work with local wellbeing leads and Senior
Leaders to develop local wellbeing plans, ensuring alignment
to the HMPPS Wellbeing strategy. Share best practice and
distribute all relevant wellbeing information across Area/
Directorate.
• Promote the Staff Support Directory at an Area/Directorate
level, seeking opportunities to improve awareness and
knowledge of existing HMPPS wellbeing services. Raising
Area/Directorate concerns with the central HMPPS Wellbeing
Team to ensure the Staff Support Directory remains fit for
purpose. Contribute to and raise awareness of HMPPS
Wellbeing Communications. Utilising local knowledge to
celebrate success and share best practice.
• Develop knowledge of Area/Directorate and national
wellbeing activities by engaging with Staff Networks, Health
and Safety teams and HR teams. Engaging with the
Wellbeing Committee, providing feedback on activity and
initiatives, identifying opportunities to collaborate and
innovate, proactively escalating and supporting activities.
• Support the HMPPS Core Wellbeing Team by contributing to
risk register reporting, including providing details of
interventions/activities in Area/Directorate that mitigate
identified risk. Provide assurance to the HMPPS Wellbeing
Team and Area Executive Directors by collating Area/
Directorate information for wellbeing focussed audits and
reviews. Providing local knowledge to define context of
Area/Directorate wellbeing interventions and activities.
• Commit to continuous professional development of self and
seek opportunities to support professional development of
Local Wellbeing leads to facilitate a continuous process of
improvement to the HMPPS Core Wellbeing Offer. Provide
functional wellbeing leadership within Area/Directorate,
linking with local wellbeing leads to develop knowledge base
and confidence in matters related to workforce wellbeing.
• The post holder is required to attend regional meetings and
there will also be regular travel across the country as
required.
• Due to the nature of the subject area the material and
information received can at times be of a disturbing and
sensitive nature.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
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HQ JES 3168 Staff Support and Wellbeing Lead v1.0
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Civil Service Success Profile Criteria
Behaviours
• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Delivering at Pace
Strengths
Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
• Experience of change management to bring order to complex
situations and maintain focus on the programme’s objectives.
• Have negotiating and strong interpersonal skills.
• Knowledge or experience of managing projects.
• Experience and/or knowledge of frontline operations.
Technical
Requirements
Ability
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
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HQ JES 3168 Staff Support and Wellbeing Lead v1.0