NPS Job Description (JD)
NPS Band 5
Directorate: National Probation Service /
Development and Business Change
Job Description: CRC / NPS Integration Lead
Document Ref.
NPS-JES-0024_Band 5 CRC / NPS Integration Lead_v2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
3/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
NPS-JES-0024_Band 5 CRC / NPS Integration Lead_v2.0
NPS Job Description
Job Title
CRC/NPS Integration Lead
Directorate
National Probation Service/Development & business change
Band
5
Overview of the job
The Integration Lead is responsible for planning and implementing interventions so
that the operational processes between the NPS and CRCs and other deliver partners
are continuously improved. The role is also responsible for delivering business change
partner support to NPS Divisions and Deputy Directors at a regional level as directed
by the System Integration Senior Manager.
Summary
The System Integration team will be responsible for ensuring the NPS works as
effectively as possible with CRCs and other delivery partners. The roles will include
identifying and coordinating delivery to improve effectiveness of operations. In Wales
these roles will go further than Probation- they will also include Prison / Probation
integration.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
Improve and implement effective operational processes between NPS and its
partners
• Carry out analysis to improve, and make more effective the operational
processes, and relationships, between the NPS and CRC and wider partnership
groups of the NPS - for example the CPS, Police, Courts and Prisons
• Support the improvement of handling of critical touch-points in the
operational processes between the NPS and CRCs, and between the NPS and
wider partnership groups
Implementing associated change management
• Plan and design the change required to make operational processes between
delivery partners as effective as possible
• Coordinate operational input to HQ projects to improve the interfaces
between the two organisations and between the NPS and other partnership
groups (e.g. CPS etc)
• Manage the linkages and interdependencies with local change programmes
Use communication effectively
• Providing information, feedback and advice
• Influencing and persuading
• Chair and participate in meeting using appropriate skills, styles and approaches
Enhance own performance
• Manage own resources and professional development
Use information to take critical decisions
• Liaise with staff to receive, collate and analyse information, developing
systems and compiling reports as necessary
• Develop and utilise data to identify trends and take appropriate action to
maintain and enhance performance
• Plan, implement and manage systems for the exchange of sensitive
information, data and intelligence
Manage Diversity and Quality
• Contribute to a culture and systems that promote equality and value diversity
NPS-JES-0024_Band 5 CRC / NPS Integration Lead_v2.0
• Implement the diversity policies of the service and collaborate effectively with
the Equalities and Diversity Unit
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alternations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Changing and Improving
? Working Together
? Making Effective Decisions
? Managing a Quality Service
? Leadership
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
Demonstrate experience of successfully identifying and improving efficiency of an
organization, demonstrate experience of implementing successful change projects,
and operational experience of working in a Probation setting
Technical
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience).
requirements
Microsoft: Word, Excel, Access, Outlook, and PowerPoint (or equivalent i.e. Lotus
Notes).
Ability
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
NPS-JES-0024_Band 5 CRC / NPS Integration Lead_v2.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8.
Experience of successfully
NVQ Level 4 or equivalent in a relevant
Changing and Improving
identifying and improving
subject (or appropriate practical
efficiency of an organization.
experience)
IT Skills; Microsoft: Word,
Experience of implementing
Working Together
Access, Excel, Outlook, and PowerPoint
successful change projects.
(or equivalent i.e. Lotus Notes)
Operational experience of working
Making Effective Decisions
in a Probation setting.
Managing a Quality Service
Leadership
Communicating and Influencing
NPS-JES-0024_Band 5 CRC / NPS Integration Lead_v2.0