HM Courts and Tribunals Service

Directorate: Digital Technology Services (DTS)

Pay Band: SEO

Job Title: Data Engineer

Location: National

Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability). Travel between sites may be required

Term: Permanent

Interview: Video conference via Teams

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is aligned to the Data Roles Family, is a Data Analyst role at Senior level, but carries the title Data Engineer within DTS.

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

Job Description

As a Data Engineer (Performance Data Enablement) you will work with a wide range of stakeholders such as performance leads, service owners, product managers, delivery managers, analysts and engineering managers, helping teams understand and improve service performance through better use of data.

You will coordinate and organise the work needed to make data available, understood and trusted for reporting and performance dashboards. This includes mapping data sources and lineage, agreeing definitions and KPI logic, improving data quality, documenting datasets, and reducing manual reporting.

You will work closely with Power BI developers and other analysts to enable the delivery of consistent, reliable dashboards and performance metrics.

You can find more information about our ways of working in the HMCTS Way: https://hmcts.github.io

Tools we rely heavily on (Core Tooling)

• Excel and Power BI for analysis, validation and supporting reporting activities

• SharePoint for document management and collaboration

• Confluence and Jira to capture requirements, manage work and maintain documentation

In addition, we use a range of other tools and continue to evolve our approach to performance monitoring, insight and data enablement to deliver better services to our users.

As a Data Engineer in HMCTS you will:

• Work with stakeholders to understand performance questions, identify data needs and translate these into clear reporting and data requirements.

• Map data sources, key fields, business rules and lineage to enable consistent performance reporting and reduce ambiguity in KPI definitions.

• Coordinate activity across teams to improve availability of data for dashboards, including resolving dependencies and agreeing ownership and handovers.

• Document datasets, definitions and data handling guidance so reporting assets can be built and maintained efficiently and safely.

• Support the reduction of manual reporting by standardising processes, improving data accessibility and promoting re-use of trusted datasets and definitions.

• Work closely with Power BI developers to ensure datasets and metric definitions are fit for purpose for dashboard development and ongoing monitoring.

• Support information governance by ensuring data is handled appropriately, shared securely and access is proportionate to need.

• Work collaboratively in agile delivery teams, contributing to planning, prioritisation and continuous improvement.

• Share good practice, coach colleagues where appropriate and contribute to building capability across the team.

Skills & Experience:

• Experience coordinating work across multiple stakeholders to deliver agreed data outcomes (for example mapped data, definitions, or improved data quality).

• Experience analysing and validating data using tools such as Excel and/or Power BI, including clear documentation of findings and assumptions.

• Experience mapping data sources, definitions and lineage and producing clear documentation that can be used by others (for example analysts and developers).

• Experience defining and applying data quality rules, validating outputs and working with others to resolve issues at source.

• Strong communication skills, with the ability to explain data concepts to non-technical audiences and influence agreement on definitions and approaches.

• Experience working in a delivery environment (for example agile) and using tooling such as Jira/Confluence to manage work and maintain documentation.

• An understanding of information security, privacy and ethical considerations when working with operational and performance data, and how to mitigate risks.

Person Specification

We’re seeking a Data Engineer with the ability to coordinate, organise and improve how data is defined, documented and made available for performance reporting. The ideal candidate will have:

• Experience working with stakeholders to define metrics and data requirements, and to agree and document KPI definitions.

• Experience producing data mapping/lineage documentation that supports consistent reporting and reduces manual effort.

• Experience improving data quality through validation, rules, and issue resolution with data owners and delivery teams.

• Confidence using common tools (for example Excel, Power BI, SharePoint, Jira/Confluence) to analyse, coordinate and document work.

• An understanding of information security and appropriate handling of sensitive data in line with organisational requirements.

Application process:

This role will be recruited using a combination of Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks during the sift and interview process.

• Experience - As demonstrated in your application form.

• Behaviours - You will be required to provide evidence of the following key behaviours at SEO Level.

• Communicating and Influencing

• Developing self and others

• Working Together

• Making Effective Decisions

• Technical - As demonstrated at interview. You will be expected to align your answers to the Government Digital and Data (GDD) Capability Framework Government Digital and Data (GDD)

• Capability Skill 1: Communicating between the technical and non-technical

• Capability Skill 2: Data preparation and linkage

• Capability Skill 3: Managing a data project

• Capability Skill 4: Delivering business impact through data

Use of Artificial Intelligence (AI)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Reserve List:

HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.