BTR-AO-01



Job title

Business Support Administration Officer (HR)

Number of Roles to be advertised

1

Directorate/Business Unit/Team

People, Finance and Organisational Development

Grade

AO

Role Type:

Human Resources

Salary band

National: £ 27513 (spot rate)

London: £ 31778 (spot rate)

New entrants are normally expected to join on the minimum of the pay band

Responsible to

HR and Organisational Development Manager

Base/location

YJB is National by Default. YJB staff currently work mainly from their homes.

National (North East, North West, Yorkshire and the Humber, Midlands, East Midlands, East of England, London, South East, South West, Wales)

YJB Roles are contractually based at the nearest MoJ Collaboration or Satellite Centre but YJB staff work flexibly, including from their homes.

FTE/hours (Full-Time/Part-time/Flexible Working)

Full-time - 37 hours

Job type (i.e., fixed term/permanent/loan/secondment)

Fixed Term to 31 March 2027

Duration of appointment - months. (for fixed term, secondment, loan etc)

Up to nine months - ending 31 March 2027

**There may be the possibility to extend or make permanent depending on future organisational needs and outcome of organisational restructure

Security Clearance Required

Baseline (BPSS) Checks







Thinking of joining us?


Our recruitment is based on merit, we welcome applications from all who can commit to our vision and values, we offer considerable flexibility in how you work and expect commitment and flexibility in return. We continue to strive for equity, diversity and inclusion in our culture and our staff group. To this end we very much encourage applications from those people with protected characteristics. Our staff are public servants, eligible for the Civil Service pension scheme and we are accredited by the Civil Service Commission. This means applications from across Civil Service Departments, their agencies and Arms-Length Bodies are treated as internal applicants. We also welcome applications from those who do not currently work in these bodies or the public sector.


Who are we?


The Youth Justice Board for England and Wales (YJB) is the public body which advises Ministers, including the Secretary of State for Justice on the youth justice system. Our ambition is to see a Child First youth justice system. A system which looks to children’s’ strengths and supports children to become the best version of themselves. To this effect we engage with a wide variety of organisations, partners and parties with an interest in youth justice; we share good practice, champion improvement and issue grants.


Our Vision


Working to ensure a youth justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending and create safer communities with fewer victims.


Aims of the Youth Justice System


Prevention of offending by children and young people:




Role purpose:

You will support the delivery of key Human Resources and Organisational Development (HR and Organsiational Development) functions to a standard which enhances the YJB’s aim to be an exemplary employer and public sector organisation.



Role context:

The directorate has 6 HR staff members, including this one, and 4 finance staff members. It is responsible for the oversight and delivery of YJB People Strategy and HR & Organisational Development policies, processes and special projects

The People, Finance and Organisational Development directorate is a team of 10 colleagues, including 6 in HR and 4 in finance. Together, the team leads the delivery of the YJB’s People Strategy and provides expert support on HR and Organisational Development policies, processes and key projects.





Key activities and responsibilities

In this role, you will:




How you will work and key relationships




Selection process details

This vacancy is using Civil Service Success Profiles,

The assessment process will be made up of two parts:

  1. An Application (see below)

  2. Interview (see below)

Application Stage:

Please provide:



Interview


For candidates who get to the interview stage it will be a blended interview covering Civil Service behaviours, and strengths as described in the Success Profiles (this is a very particular style of interview please make sure you make yourself aware of these in advance). We may also ask you to elaborate further on the information in your application.

The focus of interview questions will be on:

  1. The essential Civil Service Behaviours: Delivering at Pace, Making Effective Decisions and Managing a Quality Service

  2. Strengths as described in the Success Profiles (this is a very particular style of interview please make sure you make yourself aware of these in advance).


Reserve List

Those candidates who successfully demonstrate at interview, the behaviours, strengths, and essential criteria required by YJB for the role, but who are not selected as the successful candidate, may be added to a reserve list for 12 months. Candidates on a reserve list may be contacted and offered a role which is sufficiently similar, without further need for application, within the timeframe.



Essential Criteria



Skills and knowledge

? Experience managing information and successfully supporting administrative processes



Ability:


Desirable


Behaviours:


Managing a Quality Service (lead behaviour)

Delivering at Pace

Making Effective Decisions



Benefits of working for the Youth Justice Board


6

© YJB (June 2026) v1.0 www.justice.gov.uk/about/yjb