JOB DESCRIPTION

New entrants to the Civil Service will be expected to join on the minimum of the pay range.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

The national salary is £25,582.

BACKGROUND

This post will be located at Bradford Court, Belfast BT8 6RB.

On 2 February 2023, the then Secretary of State for Northern Ireland announced that he would establish an independent statutory inquiry into the Real IRA bombing of Omagh on 15 August 1998, in which 31 lives were lost.

The Inquiry was formally established on publication of its Terms of Reference in February 2024. Since then, it has conducted a number of procedural hearings and commemorative public hearings in Omagh and Belfast. The Chairman of the Inquiry is supported by a small secretariat, led by the Secretary to the Inquiry. The secretariat provides administrative and policy support to the Chairman and other office holders. The post holder will join a small innovative team and will contribute to the Inquiry’s work as it progresses towards holding evidential hearings.

It’s an exciting time to be part of an energetic growing team with lots of potential for ownership, development and growth.

ABOUT THE ROLE:

Working to the Hearings and Communications Manager, the Inquiry Administration Support and Usher is a key, central role and will support the delivery of the Inquiry’s hearings.

The primary responsibility of the role is ensuring the effective and professional delivery of the Inquiry’s hearings. This provides the post holder with an exciting opportunity to work in a public facing role, acting as a key point of contact for Inquiry attendees and ensuring hearings run smoothly and effectively. The post holder will work flexibly across the secretariat team to provide support across various work strands.

DUTIES AND RESPONSIBILITIES

The Inquiry Administration Support and Usher will have oversight of the hearing room on hearing days.

This may include:

• Preparing the hearing room for public hearing days.

• Welcoming and assisting members of the public and legal teams into the hearing centre and managing the flow of hearings.

• Providing in person hearing room management including, working with the Inquiry team and the Inquiry’s AV provider to ensure the legal teams in the room are familiar with the technology in place, supporting with daily announcements and swearing witnesses in before they give evidence.

Outside of hearings, the Inquiry Administration Support and Usher will provide operational and administrative support to the Inquiry.

This may include:

• Inbox and diary management for the Secretariat team.

• Organising travel/accommodation requests.

• Processing invoices.

• Working with the Hearings and Communications manager to ensure external suppliers are arranged in advance of hearing dates.

ESSENTIAL CRITERIA:

The post holder will need to demonstrate the following in their application and at interview:

• Strong verbal and interpersonal communication skills.

• Confident with a sound ability to build professional relationships.

• Strong organisational and multitasking abilities, with excellent attention to detail.

• Proficiency in Microsoft Office.

• Flexible, reliable, and proactive approach to work.

The role will require some out of hours working, particularly during Inquiry hearings.

Desirable:

• Existing CTC clearance (or higher)

We will assess you against the following Success Profiles behaviours at AO level during the application sift and interview process:

BEHAVIOURS:

Communicating and Influencing (application and interview) (lead behaviour)

Working together (application and interview)

Managing a Quality Service (interview)

Delivering at Pace (interview)

EXPERIENCE:

Please provide a work history and statement of suitability no longer than 500 words outlining how you meet the essential and desirable criteria. Both will be used in order to assess any demonstrable experience, career history and achievements that are relevant to the role.

Your statement of suitability needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don’t have to explain the whole process, just what you have done and the skills and experience you have used that are relevant to the role. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role.

If you don’t have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in.

You will also be asked to complete a CV with details of your education, professional qualifications, previous skills and full employment history. Your CV will not be formally assessed so please put the main evidence of your skills into your personal statement. Your CV will be used to add context to your personal statement.

More information on behaviours and success profiles can be found here.

Please note that in the event of a large number of applications being received we may run the initial sift on the lead behaviour - communicating and influencing.

INTERVIEW:

You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours.

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve?

or

• STAR- What was the Situation? What were the Tasks? What Action did you take?  What were the Results of your actions?

Interviews are expected to take place in person. Further details will be provided should you be invited to an interview.

Strengths

You will be asked a strength question at interview on the strength ‘explainer’.

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.

If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in.

All applications for employment are considered strictly on the basis of merit.

OFFER

Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first.

The successful candidate will be notified of a start date following successful security checks.

Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview.

SECURITY CLEARANCE:

This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links:

United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

The vetting charter - GOV.UK (www.gov.uk)

In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role.

This role requires CTC and to be eligible to apply for this role you should have been present in the UK continuously for the past 3 years.

Neither Detached Duty terms nor relocation costs will apply to this post.

ARTIFICIAL INTELLIGENCE

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on appropriate and inappropriate use.

Further Information:

Further information about the post may be obtained from Laura Crichton via email to laura.crichton@omagh.independent-inquiry.uk.

All applications for employment are considered strictly on the basis of merit.

This job description should not be taken as constituting conditions of employment.

Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview.

COMPLAINTS:

The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles.

Please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://civilservicecommission.independent.gov.uk/code/

RESERVE LISTS:

In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact

MoJ-recruitment-vetting-enquiries@gov.sscl.com to be removed from the reserve list.

Additional Information

Working Arrangements & Further Information

The NIO offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different NIO sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

Please note that it will be necessary for the Inquiry Administration Support and Usher to be work in the office in Belfast five days a week during hearings.

Flexible working hours

The NIO offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. NIO welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the NIO’s Flexible Working policy.

Benefits:

• Access to learning and development

• A working environment that supports a range of flexible working options to enhance your work life balance

• A working culture which encourages inclusion and diversity

• A Civil Service pension

• 25 days annual leave, increasing to 30 days after five years service.

• Public Holidays

• Season Ticket Advance

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.

• Paid paternity, adoption and maternity leave.

• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);

• To the Civil Service Commission (details available here)

As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. We are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Contact information

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com