Delivery Manager

Location: National
Grade: SEO

The Delivery Manager role sits within the MoJ Information Security Team (MIST), supporting the Security Assurance Team (SAT) in the coordination and delivery of key security assurance activities across the Ministry of Justice. SAT provides central oversight of assurance processes including GovAssure, supplier assurance, application assurance, incident response coordination, and continuous improvement of assurance practices.

Delivery Managers help structure and maintain the flow of work across these assurance areas, ensuring effective engagement between Security, service teams, suppliers, and wider MoJ stakeholders. They play a vital role in keeping assurance workstreams organised, removing blockers, managing dependencies, and supporting consistent and high‑quality delivery.

This role is ideal for someone with delivery or delivery‑support experience who is keen to apply those skills in a security and risk environment, working at the heart of a team that shapes assurance activity across the department.

A Delivery Manager in SAT will:

Support coordination of assurance activities, including GovAssure, supplier assurance reviews, application assurance workflows, and incident response follow‑up actions.

Help manage the flow of work across multiple assurance streams, ensuring progress is clear, dependencies are tracked, and teams are supported to deliver on time.

Use Agile and Lean delivery practices to structure assurance processes and improve predictability and transparency.

Maintain and updates assurance artefacts, such as CAF trackers, supplier assurance templates, application assurance logs, and incident response action registers.

Facilitate cross‑team communication, ensuring service teams, suppliers, technical colleagues, and security practitioners understand expectations and next steps.

Remove blockers to progress, including delays in evidence gathering, access to documentation, or engagement with service teams or suppliers.

Support the continuous improvement of assurance processes, contributing to refinement of templates, checklists, guidance materials, and working practices.

Help coordinate activity arising from security incidents, including tracking actions, organising wash‑ups, and ensuring follow‑on assurance tasks are captured and completed.

Work independently or alongside senior delivery managers, depending on the scale of the assurance activity or the number of stakeholders involved.

Occasionally may support engagement with suppliers or MoJ delivery teams, which may involve attendance at MoJ offices or online workshops.

To be effective in this role, individuals are expected to have experience or knowledge in:

• Experience supporting delivery or coordination activities, within digital, technology, risk or assurance environments.

• Experience maintaining structured trackers or dashboards across multi‑stakeholder environments.

• Understanding of technology services and how they interact with assurance processes such as supplier assessments, application assurance or incident response.

• Strong communication skills, with the ability to engage confidently with technical and non‑technical stakeholders, including suppliers and service owners.

• Ability to manage risks, actions and dependencies, ensuring timely escalation and clear tracking.

• Familiarity with Agile and Lean practices, and willingness to develop these within an assurance context.

• Understanding the importance of collaborative working, team dynamics and continuous improvement.

Desirable

• Awareness of GovAssure, CAF, and other security assurance frameworks.

• Experience supporting assurance, governance or audit‑related processes.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service

• Delivering at Pace

• Seeing the Bigger Picture

• Changing and Improving

• Communicating and Influencing