MoJ Property Directorate Role Profile

Overview

The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government - hosted by the Ministry of Justice (MoJ). Our remit brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.

MoJ Property provides specialist services including Facilities Management, Health and Safety, Fire Safety and Security, Technical Design expertise, and Sustainability. Additionally, we have dedicated business management teams supporting the entire Directorate and each of our partners is supported by Account Management teams. - We oversee a substantial portfolio which consists of properties valued at £9.3bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a Directorate.

We continue to deliver new ways of working across our portfolio - leading on the scale and pace of activity for central government - proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.

Please note that external candidates will be offered Fixed Term contracts for 12 months with the possibility of an extension (subject to funding), existing Civil Service employees will be onboarded on secondment terms and conditions.

If you are a civil servant on a permanent contract and you are successful, we will discuss with your current line manager to put in place a loan or secondment from your current position. If you are currently a lower grade than the one you have applied for, you will be given a Temporary Responsibility Allowance.

Team Overview

The Demobilisation Team is responsible for the safe, timely, and compliant exit of incumbent suppliers and ensuring successful transitions to new FM arrangements. You will report to the G6 Head of Demobilisation and lead a team of SEO/HEO-level Demobilisation Managers, working closely with Commercial, Contract Management, and Operational Property teams.

Role Purpose

To lead and deliver demobilisation programmes for complex FM contracts, ensuring that contract close-downs are legally compliant, performance reconciliations are accurate, and operational continuity is maintained across the secure estate. The post-holder will also lead on stakeholder engagement, risk management, and lessons learned across demobilisation projects.

Job Description, Duties and Responsibilities

The role will be in a fast-paced and complex environment. Key responsibilities will include the following:

• Lead the planning, implementation, and oversight of demobilisation workstreams.

• Develop and manage demobilisation strategies, playbooks, trackers, and exit plans.

• Line manage and coach a team of Demobilisation Managers.

• Ensure exit activities meet NEC3 Term Service Contract requirements, particularly Core Clauses, KPIs and Contract Data schedules.

• Monitor supplier compliance with TUPE, asset handover, data returns, and contract closure obligations.

• Manage disputes and support the execution of rectification plans or step-in rights where necessary.

• Act as primary interface between MoJ and incumbent FM suppliers during the demobilisation phase.

• Collaborate closely with Commercial, WSM, Legal, Contract Management, and Property Operations teams.

• Escalate risks to governance boards and support the smooth onboarding of new suppliers.

• Lead exit risk workshops and develop mitigation plans.

• Oversee performance reconciliation, including KPI credit calculations, and validate final performance reports.

• Drive resolution of legacy issues impacting transition or performance.

• Lead lessons learned reviews post-demobilisation and update MoJ templates and guidance accordingly.

• Contribute to strategic planning for future contract structures and improved exit readiness.

Expectations of post holder in executing the role

• Significant experience delivering FM operational services or overseeing supplier performance in complex, multi-site public sector estates

• Leading demobilisation or mobilisation of large, complex FM contracts in a government, NHS, or defence environment.

• Proven experience managing NEC3 or NEC4 Term Service Contracts.

• Strong grasp of statutory compliance, TUPE, asset and data handover protocols.

• Line management and team leadership experience

Skills and Experience

• Strong organisational skills and ability to manage multiple priorities across diverse stakeholder groups.

• Excellent interpersonal and communication skills with proven experience in supplier relationship management within FM.

• Confident interpreting technical FM data and applying operational knowledge to service transition scenarios.

• Proficient in Microsoft Project, SharePoint, and programme reporting tools (RAID logs, trackers, exit templates).

Behaviours

We will assess you against these behaviours during the selection process:

1. Leadership

2. Making Effective Decisions

3. Delivering at Pace

4. Communicating and Influencing

Government Property Profession (GPP) Technical Skills 

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at:  https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2

This role is a Facilities Management role at Senior Practitioner level.  Technical skills in Facilities Management of Customer & Client Service, Analytical Decision Making, Sustainable Practice and Commercial Acumen are sought - these are described in the GPP Framework.

The following Technical Skills (and levels) will be tested during the selection process:

•    Customer & Client Service (Expert)
•    Analytical Decision Making (Practitioner)
•    Sustainable Practice (Practitioner)
•    Commercial Acumen (Expert)

Professional Accreditation

People in this role will typically hold professional accreditation at the following level: CIWFM

Flexible working hours

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Please note that unless you are currently employed by the civil service and are earning more than the minimum shown above, if successful you will be offered the minimum for the grade depending on your location.

The Property Directorate offers flexible working subject to local agreement.

This post is advertised as Fixed Term. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered.

Non-civil service candidates will start on the pay band minimum.