Job Title

Member Standards & Conduct Officer

Hub

Capability Hub

Member Standards & Learning Team

Job Grade

EO

Reports To

Member Standards & Conduct Manager

Job Purpose

This is a temporary post for the period of 4 months to cover a long-term absence with the potential of extending to 6 months.

The successful candidate will support the Member Standards & Conduct Manager with the implementation of a new Continuous Professional Development Programme. (CPD)

The Project will launch a Pilot programme assessing the CPD model before rolling out to the wider membership.

The structure of the project is to support the delivery of training of CPD focussed on allegations, critical analysis and decision writing.

The aim of the training is to deliver a 1-day training model that will be delivered in the format of modules over either a 3- or 5-week period. The successful candidate will fully support the delivery of this day and lead on the creating of training material working with facilitators to gather training material critical to the delivery of the programme.

The Project is supported by the Training Co-ordinator and Director of Special Projects, and the successful candidate will work with the Member Standards Manager, to support the facilitators in the creating and producing of training materials along with the co-ordination of the training sessions.

The role is available for existing EO’s and AOs on a TRA opportunity

Scope & Responsibilities

Duties and Responsibilities:

To be part of the team that will develop a new Member Standards Model that will deliver Continuous Professional Development to the membership.

This role will enable you to develop your organisational skills and showcase your data recording and record keeping.

Working closely with members with ample opportunity to enhance your people skills.

Assist with the development of the CPD Model working with members and facilitators to create a programme that can be tested and analysed, assessing learning and standards.

Chase and monitor outstanding responses timely keeping Line Manager informed of outstanding responses.

Contribute to the production of communications, learning and guidance packages relating to the programme.

Support Member Standards & Conduct Manager with meetings and scheduling.

Main Duties

Monitor, acknowledge and respond to emails in relation to the programme. Providing timely responses and accurately logged.

Liaise with relevant hubs and own team to obtain data when required

Analyse feedback and learning from attendees of training to form future sessions.

Collaborate and work with team members and attend relevant meetings such as team meetings and ad hoc meetings as required.

Responsible for supporting Line Manager and contributing to the delivery of the new Continuous Professional Development Project supporting daily running of the Project with a robust administration to deliver this. Contribute to the Delivery of this work

General:

• Assist Team Leader with required tasks when relevant

• Co-ordinate and deal with member issues or concern relating to the project.

• Accurately record and input information into systems such as spreadsheets.

• Work within agreed timescales

• Show resilience to support team.

• Engage with members and stakeholders when required

Other tasks appropriate to the role as assigned by Team Leader

Essential

• Experience in using Microsoft programmes

• Ability to work well within a team

• Adaptable to change

• Ability to follow processes, policies and guidelines

• Be detail-focused and accurate

• Accurate email communication and data entry skills (e.g. in Excel)

• Experience in relaying complex information in a simple, digestible format at all levels - i.e. for members and stakeholders to use easily and understand

Desirable

Understanding of the Parole Board Process