HQ Job Description (JD)
Band 2
Directorate: Directorate of Security
Job Description: NTRG Support Grade
Document Ref.
HQ-JES-1631 NTRG Support Grade v4.0
Document Type
Management
Version
4.0
Classification
Official
Date of Issue
11 April 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-1631 NTRG Support Grade v4.0
Job Description
Job Title
NTRG Support Grade
Directorate
Security
Band
2
Overview of the
This is a HQ role within HQ Operational Response and
job
Resilience Unit which provides support to NTRG National
Tactical Response Group (NTRG). The job holder has no
managerial responsibility.
The post holder will be based at NTRG Kidlington or Hatfield.
The job holder will report directly to the Team Leader who in turn
reports to the Head of Centre (NTRG). The Head of Centre
reports to the Head of NTRG who reports to the Head of
Operational Response and Resilience Unit, a member of
Directorate of Security senior management team.
The job holder will be expected to be on call 24/7 on a rota basis
to attend the centre in emergencies (fire alarm/security breach).
The job holder will undertake tasks listed on a daily basis,
including at least one weekend in four.
Summary
The job holder will carry out a range of key duties to support
training delivery, operational requirements and maintenance of
Emergency Response and Fleet Vehicles.
This is an operational role. This is a supporting role with no line
management responsibilities.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
Cleaning Duties:
• To clean training areas and report small repairs to ensure
areas are fit for purpose.
• To launder overalls at the end of courses and ensure they
are clean and ready for the next course.
• To ensure that all outside areas are clean and tidy.
Vehicles:
• To collate, record and complete fuel returns on a monthly
basis.
• To check the vehicle fleet mileage logs weekly reporting
findings to Line Manager.
• Clean all fleet vehicles as required making sure they are
always fit for purpose.
• To take all vehicles to/from garage as required.
• To provide support in the maintenance and serviceability
of the operational fleet.
HQ-JES-1631 NTRG Support Grade v4.0
• Organize the servicing and repairs to the operational fleet.
• Ensure sufficient materials are available to maintain the
serviceability of the fleet.
Course Support:
• Attend the training centre to provide support during
training courses including weekends.
• Ensure all training equipment and the training
environment is fit for purpose prior to the commencement
of all courses.
• Repair/replace broken equipment when required.
Daily Duties:
Checks -
• Assist in the daily site security responsibilities.
• To attend Main Gate as required - carrying out ID checks
on visitors and sign for registered mail.
• Ensure all deliveries are recorded and stored correctly.
• Liaise with G4S TFM.
• Liaise with Kier and MOJ facilities management teams.
Weekly Duties:
• Carry out and record Fire Alarm Test on a weekly basis as
per NTRG Health & Safety policy.
• Ensure all taps and showers are run for a weekly basis to
comply with Legionnaires Disease legislative
requirements.
• Record small repairs required on site.
• Carry out ladder testing.
Visa Purchases:
• Ensure MoJ Visa Policy document is adhered to.
• Ensure all Visa documentation and business cases are
completed and authorized prior to purchasing goods.
• Carry out Visa transactions as required.
• Collate Visa transaction documentation. Provide details
to necessary parties.
General Duties:
• Deliver/collect items as detailed by Line Manager.
• Attend meetings as required.
• Complete weekly SPAR.
• Transport injured students to Hospital A&E as required if
injured during training.
• Maintaining training areas to the required standard.
• Expected to attend the training centre at least one
weekend in four to support delivery of training courses.
• To attend the centre one weekend in four to prepare for
training courses and carry out tasks that cannot be done
during the core working week when the centre is busy.
HQ-JES-1631 NTRG Support Grade v4.0
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
Civil Service Success Profile Criteria
Behaviours
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace
Strengths
(Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
• Use of IT
Technical
• Forklift truck driving (training provided)
Requirements
• Abrasive wheels (training provided)
• Must hold a valid driving licence
Ability
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Unsocial Hours Working
(Unsocial Hours) This role requires working regular unsocial hours and a payment
Allowances
at the current approved organisation rate will be made in addition
to your basic pay to recognise this. Unsocial hours are those
hours outside 0700 - 1900hrs Monday to Friday and include
working evenings, nights, weekends and Bank/Public Holidays.
HQ-JES-1631 NTRG Support Grade v4.0