Location: National*
Closing Date: 15th May
Interviews: W/c 1st June
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary**: London: £49,325 - £53,081 which may include an allowance of up to £6,575; National: £42,914 - £46,182
Working pattern: Full-time, Part-time, Flexible working, Job share
Contract Type: 1 Year Fixed term appointment (with the potential for the role to become permanent - subject to review).
Number of vacancies: 1
Vacancy number:
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note this role requires you to pass Security Check clearance. Please click on this link for details.
We’re recruiting for a Delivery Manager here at Justice Digital, Data and Science to be part of our warm and collaborative End User Compute Services (EUCS) team.
This role aligns against Delivery Manager from the Government Digital and Data Framework
The End User Computing team sits within the Technology Services team within Digital and Technology, which is responsible for all infrastructure, end user computing, onsite support and delivery of technology projects. It has responsibility for 95,000 devices and infrastructure across 900+ sites.
We’re looking for someone with strong interpersonal skills who’ll enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.
You’ll be an experienced delivery manager leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity. You’ll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.
Working as a delivery manager, you’ll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important. You’ll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.
You’ll be an active part of the broader delivery management community, receiving coaching and mentoring from your senior colleagues, and will also have the chance to participate in informal support networks with peers.
The role is based in the Application Platforms team.
More information around what it is to be a delivery manager can be found here.
You’ll receive a range of excellent benefits when you join our department, including:
A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
Employees are allocated 10% of their working time for personal and professional development.
A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
You’ll be responsible for building, maintaining and motivating teams and ensuring collaboration to focus on what is most important. You’ll work with team members to facilitate a culture of continuous improvement. You will proactively manage dependencies and risks to overcome obstacles to delivery.
Build trust with Leaders, Stakeholders and Teams to encourage a culture of experimentation, advocating for lean and agile practices to create better outcomes.
Be a people advocate - you will help teams evolve their practices for optimal team health and performance. You will be skilled in assessing team health in the context of the systems they operate and in providing feedback, reflections or support.
You will use your skills to support delivery management professionals and the wider delivery community in meeting its obligations.
Be a community advocate and share your own learnings by contributing regularly to your profession through education, coaching and mentoring and taking part in informal support networks with peers. This may also require you to represent the community to larger audiences inside and outside of government.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Essential
Agile and Lean practices. You have practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process.
Communication skills. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations, and facilitate difficult discussions within the team or with diverse senior stakeholders.
Planning. You have practical experience of facilitating the team’s planning cycle, managing complex internal and external dependencies, removing blockers that affect plans and can develop a plan for a difficult situation.
Maintaining delivery momentum. You have practical experience of facilitating the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies.
Making the process work. You are an expert at identifying and challenging organisational processes and know how to guide the team through the implementation of a new process
Proven background in leading digital and/or technology delivery and are passionate about delivering positive outcomes for our users.
Team dynamics and collaboration. You know how to bring people together to form a motivated team. You can help create the right environment for a team to work in and can empower them to deliver.
Willingness to be assessed against the requirements for SC clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Base salary for this role is from £49,325 - £53,081 (London) / £42,914 - £46,182 (National)
New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £6,575 per year (London only). This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.
The final offer will reflect the skills and experience you demonstrate during the assessment process.
In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.
Stage 1 - Application and sift:
To apply for this position, you must submit the following as part of your application:
A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
Agile and Lean practices. You have practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process.
Planning. You have practical experience of facilitating the team’s planning cycle, managing complex internal and external dependencies, removing blockers that affect plans and can develop a plan for a difficult situation.
Proven background in leading digital and/or technology delivery and are passionate about delivering positive outcomes for our users.
A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.
Should we receive a high volume of applications, a pre-sift based on “Proven background in leading digital and/or technology delivery and are passionate about delivering positive outcomes for our users" will be conducted before the sift.
Please access the following link for guidance on how to apply - Application Guidance
Stage 2 - Interviews:
Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:
Delivering at Pace
Changing and Improving
Working Together
Communicating and Influencing
Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Communicating and Influencing behaviour will be applied as the primary lead criterion to determine the final merit order.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk