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172
Karen Warren
07:35
Time to complete
1. Name and email address of hiring manager? *
Emma Farney emma.farney@justice.gov.uk
2. What is the job you are recruiting? Please provide full details listed below *
Please provide the job title and whether the job is permanent or temporary. If temporary, please provide more detail, for example, if the funding for
the role will end on a specific date, it will be better to advertise the role with the end date rather than a duration, as duration may go beyond available
funding depending on when the successful applicant is onboarded.
Evening Receptionist Permanent , Full time.
3. Please confirm you have spoken to the Business Manager about Desk Space *
By choosing YES you are confirming this conversation has taken place and they are aware of this new starter being based in one of their offices.
Yes
No
4. Have you reviewed the Merit list or Voluntary Movement List at the first instance? *
If you have NOT reviewed the Merit list or Voluntary Movement List please contact SWPS.ManagementCo-ordination before continuing
Yes
No
5. If so please record below in detail the reasoning for not using the reserve list or voluntary list. *
none on the list
6. If this is a temporary role, please tick all that apply. If it is permanent, please select "N/A". *
Fixed term contract (for external applicants)
Fixed term appointment / loan / detached duty (for internal applicants)
N/A
Other
7. If you have selected a fixed term, loan or secondment, is there a possibility this will be extended? (We can add the potential
extension to the additional information) *
Yes
No / Not Applicable
8. What is the closing date of the campaign? *
We recommend a minimum of two weeks.
18th May 2026
9. Which Business Unit / Probation Delivery Unit will this role be recruited to? *
PDU Bath and North Somerset
PDU Bristol and South Gloucestershire
PDU Cornwall and Isles of Scilly
PDU Devon and Torbay
PDU Dorset
PDU Gloucestershire
PDU Plymouth
PDU Somerset
PDU Swindon and Wiltshire
Accredited Programmes and Structured Interventions
Community Integration
Corporate Services
Headquarters
Performance and Quality
Unpaid Work
Public Protection Unit
10. How many positions are available? *
1
11. What is the employee category of the role? *
Operational - contact with with people on probation / prisoners
Operational - no contact with people on probation / prisoners
Non-operational - contact with people on probation / prisoners
Non-operational - no contact with people on probation / prisoners
12. Will the jobholder be required to have regular verbal contact with the general public as an intrinsic part of the role? *
Yes
No
13. Please could you supply the RAC code for the vacancy? *
D)-PER-42
14. Is this recruitment for a Diary Manager or a Senior Administrative Officer? *
The region have agreed behaviours, strengths, experience and technical questions for these roles for so you won't need to choose any of these if
recruiting to one of these roles.
Yes
No
15. Which Behaviours would you like to assess at APPLICATION? *
The behaviours MUST match those listed on the job description. You must assess all behaviours listed on the job description at APPLICATION stage.
Here, you can select which ones to be used at APPLICATION. We recommend you select a lead behaviour which will come in useful should you expect
a high volume of applicants. These can spread across INTERVIEW or APPLICATION as you feel necessary
Changing and Improving
Communicating and Influencing
Delivering at Pace
Developing Self and Others
Leadership
Making Effective Decisions
Managing a Quality Service
Seeing the Bigger Picture
Working Together
16. Please state the Behaviour and the specific question you want for that Behaviour on the APPLICATION *
Please list the behaviour and question below
Communicating and Influencing Question: Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?,
Changing and Improving Question: Tell us about when you implemented a new idea or system? What made the change successful?, Delivering at Pace
Question : What do you do when priorities change quickly? Give one example of when this happened
17. Which Behaviour will be your Lead Behaviour at APPLICATION stage? *
This behaviour MUST match one of the behaviours on the job description. This can be useful to reduce the number for sift if there is a high volume of
applications.
Communicating and Influencing
18. Which Behaviours would you like to assess at INTERVIEW? *
The behaviours MUST match those listed on the job description. You must assess all behaviours listed on the job description at INTERVIEW stage. Here
you can select which behaviours you would like to assess at INTERVIEW. A behaviour question for all behaviours selected, must be asked at
interview. These can spread across INTERVIEW or APPLICATION as you feel necessary
Changing and Improving
Communicating and Influencing
Delivering at Pace
Developing Self and Others
Leadership
Making Effective Decisions
Managing a Quality Service
Seeing the Bigger Picture
Working Together
19. Would you like to assess Experience at APPLICATION? *
Experience - CV
Experience - Work history
Experience - Specific questions
Experience - Statement of Suitability
None of the above
20. Please choose the Strengths you would like to assess at INTERVIEW. *
Strengths are mapped to the most relevant Behaviour (seen in brackets below) and MUST match the job description, but any Strengths can be
assessed if suitable for the role. You MUST refer to Success Profiles for guidance. A strength question for all strengths selected, must be asked at
interview. We recommend selecting 4 strengths to assess.
Adaptable (Changing and Improving / Delivering at Pace)
Analytical (Making Effective Decisions)
Authentic (Communicating and Influencing)
Catalyst (Delivering at Pace)
Challenger (Seeing the Big Picture / Working Together)
Change Agent (Changing and Improving / Leadership)
Confident (Leadership)
Courageous (Changing and Improving)
Decisive (Making Effective Decisions)
Disciplined (Managing a Quality Service / Delivering at Pace)
Efficient (Managing a Quality Service)
Emotionally Intelligent (Communicating and Influencing / Working Together)
Enabler (Developing Self and Others)
Explainer (Communicating and Influencing / Developing Self and Others)
Focussed (Managing a Quality Service / Delivering at Pace)
Improver (Changing and Improving)
Inclusive (Leadership / Communicating and Influencing / Working Together / Developing Self and Others)
Influencer (Communicating and Influencing)
Learner (Developing Self and Others)
Mediator (Working Together)
Mission (Seeing the Big Picture)
Motivator (Leadership)
Negotiator (Working Together)
Networker (Working Together)
Organiser (Managing a Quality Service / Delivering at Pace)
Precise (Managing a Quality Service)
Preventer (Making Effective Decisions / Managing a Quality Service)
Problem Solver (Changing and Improving / Making Effective Decisions)
Relationship Builder (Working Together)
Resilient (Delivering at Pace)
Responsible (Delivering at Pace)
Service Focussed (Managing a Quality Service)
Strategic (Seeing the Big Picture)
Team Leader (Leadership)
Team Player (Working Together)
Visionary (Seeing the Big Picture / Leadership)
21. If this role requires the probation qualification, we will automatically ask the technical question in the APPLICATION (e.g. to
provide a copy of their qualification). If you would like another technical question asked (e.g. proficiency in Microsoft Office
or another software package) please provide it here: *
N/A
22. Are there any memberships, licences or languages required for this role? *
This does not include mandatory qualifications, we can use the job descriptions to find details of mandatory qualifications.
Yes
No
23. Would you like any additional assessments at INTERVIEW? Tick all that apply *
Yes - Presentation
Yes - Role Play
Yes - Technical Test
Yes - Written Exercise
No
24. If you selected an additional assessment at INTERVIEW, you must write the title of the presentation you wish to use and
the success profile you are assessing, once this campaign goes live the presentation title and success profile cannot
be changed at all. *
N/A
25. If you have chosen additional assessments, would you like to have more than 1 interview stage for these additional
assessments? *
For example, you could have 1 interview stage and you will do the additional assessment(s) and interview on the same day e.g. a presentation followed
by the formal interview. If you opt for more than 1 stage, these cannot be on the same day and will require the candidate to book onto more than one
slot, e.g. a presentation on one day, PLUS the formal interview on another day. The first stage will need to be completed and scored BEFORE the next
stage can be arranged. Whichever you chose, once the campaign has been loaded, this CANNOT be changed.
Yes
No
26. Is this a regional role? *
This means, is it a role that can be done from anywhere in the region, not tied to a specific office location.
Yes
No
27. Please choose all the office and/or prison locations that are available for this role. These will be listed on the campaign. *
All office and prison locations
All office locations, excluding prisons
All prison locations
Barnstaple - Kingsley House, EX31 1DR
Bath, The Old Convent, BA2 4JE
Bournemouth, 7 Madeira Road, BH1 1QL
Bridgwater, Riverside House, TA6 3HW
Bristol, Marlborough Street, BS1 3NU
Bristol, Bridewell Street, BS1 2AA
Bristol, CEEDS, Ujima House, BS2 8QU
Camborne, Endsleigh House, TR14 8DN
Chippenham, 34 Marshfield Road, SN15 1JT
Dorchester, Little Keep Gate, DT1 1AH
Exeter, 3-5 Barnfield Road, EX1 1RD
Exeter, Brittany House, EX4 4EP
Gloucester, Twyver House, GL1 1DR
Plymouth, St Catherine's House, PL1 2TS
Poole, 63 Commercial Road, BH14 0JB
Salisbury, The Boulter Centre, SP1 3SL
St Austell, Lytton Place, PL25 4PE
St Austell, Kings Avenue, PL25 4TT
Swindon, Centenary House, 150 Victoria Road, SN1 3UZ
Taunton, Deane House, TA1 1HE
Torquay, Bay House, Riviera Park, TQ2 7TD
Truro, Tremorvah Wood, TR1 1HZ
Worle, Queensway House, BS22 7BB
Weymouth, Westway House Entrance B, DT4 8TG
Yeovil, 22 Hendford, BA20 2QD
HMP Ashfield, Shortwood Road, Bristol BS16 9QJ
HMP Bristol, 19 Cambridge Rd, Bristol BS7 8PS
HMP Channings Wood, Channings Wood, Newton Abbot TQ12 6DW
HMP Eastwood Park, Falfield, Wotton-Under-Edge GL12 8DB
HMP Erlestoke, Erlestoke House, Devizes SN10 5TU
HMP Exeter, 30 New North Road, Exeter EX4 4EX
HMP Guys Marsh, Guys Marsh, Shaftesbury SP7 0AH
HMP Leyhill, Tortworth Road, Leyhill GL12 8BT
HMP Portland, Moorla 104 Grove Road, Portland DT5 1DL
HMP The Verne, Verne Common Rd, Portland DT5 1EQ
Other
28. What working pattern is available for this role? Please select all that apply. *
Full time
Part Time
Part Time/Job Share
Flexible Working
Compressed Hours
Other
29. Will this role have line management responsibilities? *
Yes
No
30. What is the Internal Function of the role? *
Accredited Programmes
Community Integration
Complaints
Courts
Enforcement
Headquarters
Management Structures
Multi Agency
Offender Management
Offender Management OMiC
Performance and Quality
Personality Disorder Projects
Pre Release
Private Prison
Public Prison
Regional Corporate Support
Sexual Offending Programmes
Serious Further Offences
Structured Interventions
Training
Unpaid Work
Victims
Youth Offending Service
31. Please provide any additional information you would like to include about the role to help applicants understand what the
role is.
This is helpful when the role being recruited to is a specialist role but uses a generic job description. Leave blank if you do not want to add any
additional information.
Predominantly evening reception at a Probation Office, but as this is a full time post, in addition there will be day time hours. Staff may occasionally be asked
to cover other local offices. This is not a post that can accommodate remote working.
32. Please provide the contact details of the person applicants can contact to discuss the role. *
Emma Farney 01202977800
33. Does the role attract an allowance, excess fares, relocation / PIT terms? *
Yes
No
34. Please provide more details of the allowance / excess fares / relocation / PIT terms. *
unsocial hours rate past 19:00 hrs
35. Do you know the dates of when you expect to hold the interviews? *
Yes
No
36. How should the vacancy be advertised? *
Internal
External (will be advertised on Civil Service Jobs)
37. Can internal applicants apply on promotion? *
Yes
No
38. Please upload any files you would like to include in the campaign for this role. Please ensure that any documents include
the correct organisational logos and have been proof read prior to uploading here.
No answer provided.