Job Title & Grade:

Data Governance and Quality Manager - SEO

Contract Type:

Detached Duty/Loan - 24 months

Salary range (depending on location):

National - £42,914 - £46,182

London - £49,325 - £53,081

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

Location:

National - Any LAA Office including London

40% office attendance is required. That may be at base location and other offices. Travel to other offices may be required

**Please note that whilst this role is open across government you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.**

Directorate:

Corporate Services

Team:

Strategy Data and Analysis

Working Pattern:

The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.

If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 30 hours

To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.

Reporting to:

Grade 7 Head of Business Insights

Closing date for applications

Monday 13^th April 2026

Essential Knowledge, Experience and skills

• Proven experience in working with data and systems, with the ability to understand and enforce quality standards.

• Strong project management skills, including planning, delivery, and risk management. 

• Excellent stakeholder engagement and influencing skills. 

• Ability to lead change management initiatives and embed improvements. 

• Experience of governance systems to support effective decision making and quality/risk controls. 

• Ability to manage multiple priorities and deliver high-quality outputs at pace. 

Desirable Knowledge, Experience and skills

• Familiar with data quality frameworks such as the MOJ framework. 

• Understanding of Legal Aid and/or operational delivery organisations. 

Person Specification

• You are well organised with good attention to detail.

• You are resilient and able to remain focused when unplanned incidents happen.

• You are confident challenging others (including senior managers) to ensure that plans are effective.

Application Process

To apply please submit a statement of suitability showing how you meet the essential criteria in no more than 1000 words, and a CV covering your suitability for the role in no more than 2 A4 pages.

Your statement should demonstrate your ability to do all of the essential criteria listed, using examples can help strengthen your application.

The wording on this advert may suggest that an Experience question is also required, however this is not necessary.

Interview / assessment Process

If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams where you will be assessed against the following:

• Strengths relevant to the role

• The following Behaviours:

Leadership (Lead Behaviour)

• ensure colleagues and stakeholders have a clear understanding of objectives, activities and time-frames

• take into account different individual needs, views, and ideas, championing inclusion and equality of opportunity for all

• consider the impacts of own and team’s activities on stakeholders and end users

• role-model commitment and satisfaction with role

• recognise and praise the achievements of others to drive positivity within the team

• effectively manage conflict, misconduct and non-inclusive behaviour, raising with senior managers where appropriate

Communicating and Influencing

• communicate in a straightforward, honest and engaging manner - choosing appropriate styles to maximise understanding and impact

• encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness

• ensure communication has a clear purpose and takes into account people’s individual needs

• share information as appropriate and check understanding

• show positivity and enthusiasm towards work, encouraging others to do the same

• ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests

Seeing the Big Picture

• understand the strategic drivers for your area of work

• align activities to contribute to wider organisational priorities

• remain alert to emerging issues and trends which might impact your work area

• seek out and share experiences to develop knowledge of the team’s business area

• understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders

Delivering at Pace

• show a positive approach to keeping the whole team’s efforts focused on the top priorities

• promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation

• ensure the most appropriate resources are available for colleagues to use to do their job effectively

• regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks

• act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance

• allow individuals the space and authority to meet objectives, providing additional support where necessary, whilst keeping overall responsibility

• A presentation-based exercise on how to improve data quality across legal aid. Further details of this will be provided at interview stage, to those candidates successful at sift.

• Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important in a work environment. We would also expect examples of action they have taken to embrace diversity (e.g., increasing understanding for self or others) or improve inclusion at a team or wider group level.