OFFICIAL - SENSITIVE




JOB DESCRIPTION



Job Title

Head of Private Office and Business Manager to the CEO

Department

Executive office

Team

Executive office

Job Grade

SEO

Number of Posts

1

Reports to

Chief of Staff


Job Purpose

As Head of Private Office you will manage the CEO office and directly report into the Chief of Staff. You will support the CEO with their day-to-day role, and strategic delivery of projects and tasks. You will understand the work of the Parole Board and be able to advise and brief the CEO confidently and effectively.


You will manage an executive support team consisting of the Business Manager to the Chief Operating Officer, who manages the Executive Support Manager to the Director of Legal and the Performance Analyst.


You will be an advocate on behalf of Parole Board corporate functions when engaging with senior leaders and decision makers. You will need to influence and work effectively with senior colleagues within internal and external departments and will be expected to attend and contribute to Senior Leadership meetings.


The successful post holder will be exposed to sensitive information of which integrity, honesty and an ability to assess the correct action, without consultation will be key.

Scope of Responsibilities:

Activities and actions relating to:

  • Managing and protecting the CEO and PB reputation.

  • Supporting and advising the CEO on priorities and key issues.

  • Creating briefings and ensuring the CEO is equipped with the information and resources to do their job effectively.

  • Building strong relationships internally and externally.

  • Overseeing all data shared by the Board to ensure consistency and accuracy.

Primary Deliverables

  • Increase confidence internally and externally in the work of the Board.

  • Ensure the CEOs reputation is upheld.

  • Ensure the organisation is resilient and can respond to developments, reforms and issues.

  • Support the Boards transparency agenda.

Person Specification

Essential

  • Demonstrable experience of confidently advising senior leaders and providing professional and healthy challenge where needed to senior managers and leaders.

  • Operational experience or an in-depth understanding of the Parole Board that allows for accurate knowledge and process information to be disseminated, and advised to the CEO/Chair.

  • Strategic thinking and planning, and an ability to scan the environment for potential risks and/or opportunities.

  • An understanding of the importance of working in a way that supports and protects the reputation of the Parole Board and CEO.

  • An ability to navigate PPUD and produce data, or willingness to learn fast.

  • Demonstrable attention to detail and working in fast paced environment.

  • Experience of highlighting priorities and ensuring a senior manager or leaders finite time is focused where it is needed.

  • Independent thinker who is solution focussed and can bring people together for a collective goal.

  • Excellent communication skills: written and oral.

  • Experience of working within a multi-stakeholder environment.

  • Ability to build effective working relationships with key stakeholders (ALBs; other agencies; private office) and staff.

  • Ability to prioritise and manage high volumes of e-mails in multiple inboxes.

  • Project management experience.

Desirable

  • Experience of supporting a Senior Leader

  • Drafting experience (papers and letters)

  • Excellent IT skills

  • Budget management experience

  • Line management experience

  • Developed Vetting clearance or would be prepared to obtain this


Behaviours

We will assess you against these behaviours during the selection process:



Accessibility


The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.

Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, as far as is both appropriate and reasonable, and to reflect the community it serves.


Office requirements


This role is hybrid. You will be required to spend 20% of your time in person contact. For some SLT meetings as well as team away days, you will be required to attend in person in London.


Selection process details


This vacancy is using Success Profiles and will assess your Behaviours and Experience.

At the interview stage you will be assessed against Behaviours and Strengths.



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