Directorate - Security and Information Directorate (SID)

Job Description

Job Title	Business Coordinator
Group Profile	ISD - Information Services Division
Grade	EO
Location	Jarrow, Branston or London

Overview of Security and Information Directorate (SID)	Security and Information Directorate (SID) is part of the Service Transformation Group (STG). The Group oversees the building of a strategic vision for modernising and digitising our legacy systems, generating a coordinated plan across the Ministry of Justice (MoJ) and its agencies for transformation, and tracking delivery of this transformation. Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management (KIM) profession and other partners to enable the whole of the MoJ to function securely, lawfully and transparently. We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We’re also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners.
Team Profile	Information Services Division (ISD) is responsible for ensuring the MoJ: Manages its information so that it knows what is held and where it is held - Knowledge management and Records management. Holds its information in compliance with legislation and is accessible - Data protection and freedom of information. Is clear who owns the information and that they understand their responsibilities - Knowledge management. Holds its information securely - Information assurance. Disclosure Team We lead across the department and its agencies on our obligations under the Freedom of Information Act (FOIA) and aspects of data protection legislation (primarily the right to access for staff and members of the public): We are one of the busiest information access teams in government, overseeing the timely, accurate, legal and proportionate processing of around 8,000 FOI and data protection cases a year.
Summary	As a Business Co-ordinator, you will play a crucial role in maintaining and continuously improving the diverse functions of the Disclosure Team. This team is integral to the department, handling a wide range of responsibilities including casework relating to the FOI Act, Environmental Information Regulations (EIR), the UK General Data Protection Regulations (GDPR) and Data Protection Act (DPA) 2018. The Business Co-ordinator engages in: Information Management: Handling requests on topics such as the management of high-profile offenders, court cases, Legal Aid payments, prison and court security matters, policy formulation, and ministerial work. Collaboration: Working closely with various teams across the department, including Communications, Private Office, and the Senior Civil Service, to ensure information is shared appropriately and in compliance with the law. Continuous Improvement: Contributing to the ongoing enhancement of the team's processes and functions, ensuring they meet the highest standards of efficiency and effectiveness.
Responsibilities, Activities and Duties	The job holder will be required to carry out the following responsibilities, activities, and duties: Inbox Management: Oversee the management of our inbox, serving as the central point of contact for the public and the department on FOI and DPA matters. Provide expert advice to a network of over 200 staff across the department. Case Handling: Identify and ensure the appropriate handling of sensitive and complex cases. Reporting: Contribute to reporting for MoJ Senior Civil Servants. Help manage the department’s FOI transparency obligations. Communication: Demonstrate excellent written and verbal communication skills, providing guidance to colleagues and members of the public. Flexibility: Work flexibly across all parts of the team, undertaking tasks to meet short deadlines and respond to business needs. Guidance, Training, and Development: Support the delivery of our expanding programme of guidance and training on FOI, EIR, and GDPR/DPA matters to staff across the department. Helping to ensure the department has the capability to meet legislative obligations. This list is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Essential experience: Collaborative approach: able to build strong relationships across boundaries, within team, across an organisation and with external stakeholders. Communications skills: a demonstrable ability to deliver clear information to target audiences. Ability to work to tight deadlines in a busy environment. A strong commitment to delivering a high-quality service and regularly reviewing processes. Desirable experience Working knowledge of Freedom of Information Act 2000, Environmental Information Regulations 2004, Data Protection Act 2018, and the General Data Protection Regulations. Personal Development: The role cuts across all aspects of the department and is an opportunity to gain an insight into the work of the MoJ. We are looking for individuals with excellent collaboration skills, who are approachable, enthusiastic, and wanting to deliver a quality service to our customers, external and internal.

Minimum Eligibility	▪ All candidates are subject to security and identity checks prior to taking up post. ▪ All external candidates are subject to a minimum of 6 months’ probation. Internal candidates are subject to probation if they have not already served a probationary period within MoJ. ▪ All staff are required to declare whether they are a member of a group or organisation which MoJ consider to be racist.
Application Process	This vacancy will be assessed using Success Profiles to assess behaviours and strengths. The application process will require 250 word answers, using a STAR format, for 3 identified behaviours to evidence how you meet the essential and technical criteria required for the role. In the event of a large number of applications, there will be a sift based on the lead behaviour of ‘Delivering at Pace.’ Shortlisted candidates will be invited to attend a panel interview which will assess candidates using behaviour and strengths questions.    There will be a reserve list available, which will remain active fro 12 months.

Hours of Work/Working Pattern

37 hour working week (standard).