Group Profile: Support Services Facilities
Band 2
Document Ref.
HMPPS OR T 50 GP Support Services Facilities v8.0
Document Type
Management
Version
8.0
Classification
Official
Date of Issue
3rd June 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HMPPS OR T 50 GP Support Services Facilities v8.0
Group Profile
Group Profile
Support Services Facilities
Name
Organisation
Support - The jobs at this level will be task focused activities
Level
supporting defined activities, services or operations.
Band
2
Overview
Job holders within this Group Profile will carry out specific
manual activities across key areas to support the efficient running
of the establishment. They will be deployed to provide a range of
support services within the operational areas of the
establishment when required.
This is a non-operational job with no line management
responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
• Log materials used and assist with stocktaking of tools,
equipment and materials
• Undertake activities in such a way to ensure that waste is
reduced and that areas of work are safe, clean and tidy whilst
work is in progress
• Inform manager to ensure sufficient levels of stock are
maintained
• Ensure allocated Planned Maintenance and small repairs are
carried out, undertaking service requests raised via the
computer aided facilities management system
• Carry out project work when required
• Advise on sufficient levels of stock and request procurement of
goods and services, and ensure all materials used are logged
and are fit for purpose
• Escort technical contractors when required, working with and
supervising them in accordance with Local Security Strategy
(LSS)
• Maintain regular communications via radio net in accordance
with (LSS)
• Undertake the role of banksman directing the operation of
some plant equipment or machinery
• Be responsible for tools and plant machinery, carrying out
checks at regular intervals and completing relevant
documentation in accordance with Local Security Strategy
(LSS) and National Security Framework (NSF)
• Comply with Health & Safety policies, procedures and
legislation to ensure statutory and mandatory compliance
• Drive estates vehicles and operate plant equipment
• Operate within command mode in line with local contingency
plans
• Undertake incidental and emergency or urgent tasks and
assignments as per Service Delivery Agreement timescales in
a safe manner
• Assemble products on site when required
HMPPS OR T 50 GP Support Services Facilities v8.0
• Carry out pest control prevention measures across the estate
when required
• Contribute to prisoner reports including parole and sentence
planning
Job Descriptions
The role holder once in post will be in matched to a job description
relating to this
a sample list is attached below. The post is rotational so the job
Group Profile
holder could during their career carry out the role of several job
descriptions.
• Support Services Facilities : Catering
• Support Services Facilities : Maintenance
• Support Services Facilities : Shop
• Support Services Facilities : Stores/Warehouse/RIDS
• Support Services Facilities : Waste Environmental
Minimum
• All candidates are subject to security and identity checks prior to
Eligibility
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS considers to be racist.
Essential Skills/
• Requires basic knowledge and will be required to undertake
Qualifications/
specific training and courses in these work areas
Accreditation/
• Will comply with the relevant H & S policies and legislation
Registration
• Must complete a manual handling course, undertake basic
security awareness and be trained in break-away techniques
if deemed required.
• An ability to fulfil all spoken aspects of the role with
confidence through the medium of English or (where specified
in Wales) Welsh.
Hours of Work
37 hour working week (standard).
and Allowances
HMPPS Staff on closed pay structures only
Additional Conditioned Hours Pensionable (ACHP)
Staff moving from a closed 39 hour pay structure will be eligible
for the two protected pensionable additional committed hours
(ACHP). They will work a 39 hour week consisting of the
standard 37 hour week and a further 2 additional hours (ACHP)
paid at plain time pensionable rate.
Unsocial Hours Working will be confirmed by the Recruiting
Manager and only paid where applicable:
Unsocial Hours Working
This role requires working regular unsocial hours and a payment
at the current approved organisation rate will be made in addition
to your basic pay to recognise this.
Unsocial hours are those hours outside 0700 - 1900hrs Monday
to Friday and include working evenings, nights, weekends and
Bank/Public Holidays.
HMPPS OR T 50 GP Support Services Facilities v8.0
Behaviours
• Working Together
• Managing a Quality Service
• Communicating and Influencing
• Developing Self and Others
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential
Experience
Technical
N.B these are the technical requirements for the group profile,
Requirements
please check the individual job description relating to this group
profile for any job specific requirements and add if required.
• Some roles require specific qualifications
• Requires basic knowledge of relevant role
Ability
HMPPS OR T 50 GP Support Services Facilities v8.0