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Digital Learning Design and Delivery Manager

Location: Leeds, Loughborough, London, Judicial College, Ministry of Justice. (With regular travel across England and Wales.)

 
The Judicial College requires a Digital Learning Design and Delivery Manager to join its Digital Learning Service. The role entails both digital learning design plus digital skills training delivery activities integrated across training programmes for the courts and tribunals judiciary, magistrates and/or coroners.

The College’s Digital Learning Service works with various internal and external stakeholders, including judicial Course Directors and Training Leads (CD/TLs), IT Liaison Judges (ITLJs), HMCTS staff, Judicial Office and Judicial College colleagues, and external filming companies and subject matter experts, to design and deliver training resources for the contemporary judiciary.

The Judicial College constantly seeks to use modern educational and technological best practices in its approach to all its training. Accordingly, the Digital Learning Service makes use of digital, face-to-face, hybrid, blended, bite-size and on-demand learning delivery methods, as appropriate to the learning need and the audience.

The Digital Learning Design and Delivery Manager will play a key role in ensuring that the Judicial College continues to develop innovative and high-quality digital learning resources, to consistently meet the diverse training needs of the judiciary, the magistracy and the coronial service.  

The role requires a pro-active and experienced individual who is confident in engaging with a variety of stakeholders (which in this role can include senior judicial office holders) and is comfortable with adapting to changing priorities and competing demands efficiently and effectively.

You will provide advice to a variety of stakeholders and subject matter experts, on the design of a wide variety of digital learning resources to meet their learning aims and outcomes. In addition, you will lead on projects to create, deliver and evaluate digital skills training that supports judicial office holders to adapt their ways of working to adopt existing, new and emerging technologies in support of their judicial roles.

You will line-manage a small team of digital learning developers and trainers and will be jointly responsible for overseeing the effective management of the Digital Learning Service, alongside the existing Digital Learning Design Manager. You will also deputise for the Digital Learning Design Manager in their absence.

Key Responsibilities 

• Work with courts and tribunals judiciary/magistrates/coroners and key stakeholders (internal and external) to identify digital training design and delivery needs across all jurisdictions.

• Ensure the effective and high-quality design, production, delivery, evaluation and maintenance of digital training interventions to support the achievement of the relevant learning aims and outcomes.

• Lead on the design, production, delivery and continual improvement of all College digital skills training resources and activities.  

• Use project management skills and tools to effectively manage several digital learning service projects at the same time, ensuring that quality expectations and project deadlines (many of which are demanding, tight and/or fixed) are met.  

• Support the work of the whole Digital Learning Service as and when required, including collaboration with and deputising for the Digital Learning Design Manager.

• Line manage a small number of digital learning developers and trainers while also supporting the leadership and development of the wider team, ensuring that all training resource outputs meet the quality expectations of the Judicial College and those it has responsibility for training. 

• Collaborate effectively with:

  • the Digital Learning Design Team Manager and wider developers, to produce digital content as necessary and share digital training expertise and guidance to support the development of individual and team capability;

  • stakeholders (including members of the judiciary, civil service colleagues and subject matter experts), as well as actors and other professionals involved in the development of the College’s digital learning resources; and

  • the other education professionals working within the College, to advise and guide stakeholders (including Course Directors and Training Leads (CD/TLs), the College’s Judicial Directors of Training, the College Senior Management Team and IT Liaison Judges (ITLJs)) on the design, delivery and evaluation of digital skills training resources. 

• As necessary attend or report to various working groups, committees and/or boards to provide updates and/or advice on the development, delivery and/or evaluation of digital learning resources and activities.

• Identify emerging technology and best practices in digital skills training design and delivery and work with stakeholders across the Judicial College to realise the benefits that these developments can bring to College training.

• Ensure all digital training content meets the College’s accessibility and quality standards in accordance with current requirements and contemporary good / best practice. 

Essential Criteria 

• Significant practical experience of designing and delivering engaging digital training and digital learning resources, in both online and face-to-face learning environments. 

• Experience of designing and delivering engaging training interventions such as webinars, podcasts, virtual classroom events, simulations, software demonstrations, videos, e-learning products, tutor-packs and in-class delivery. 

• Expert level user of Articulate Rise software, or similar.  

• Significant experience of using Microsoft Office/Office 365 software. 

• Ability to tailor innovative approaches to maximise learning. 

• Strong interpersonal, negotiation and persuasion skills with the ability to with the ability to build and use effective and credible relationships at all and to influence senior stakeholders as appropriate. 

• Ability to work collaboratively and proactively with others across teams, with strong influencing skills to ensure that stakeholders engage with new ways of planning, designing, delivering and evaluating judicial training. 

• Strategic focus to ensure that the Digital Learning Service supports the work and priorities of the Judicial College, in accordance with applicable governance steers and directives (of the Judicial Executive Board, the Judicial College Board and wider boards and committees) and the objectives set out in relevant Judicial Office / Judicial College policies, strategies and business plans. 

• Ability to communicate effectively and lead working groups in the development of digital learning design and delivery, ensuring that stakeholders understand the development process and their role within it. 

• Excellent project management skills with the ability to manage several projects simultaneously and deliver against plans. 

Desirable Criteria 

• Understanding of training methodology including the theory and practice of adult learning.

• Experience of working with Judicial Office Holders and knowledge of the judiciary, or justice system. 

• Use of AI tools in the creation and delivery of training activities and resources.

• Experience in the end-to-end production of training films (designing, planning, storyboarding, filming, editing, directing, sound engineering).