HQ Job Description (JD)
Band 7
Group Family: Generic - Business Manager
Job Description: Business Manager
Document Ref.
HQ-JES-2153_Generic - Business Manager_v2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
17/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
HQ-JES-2153_Generic - Business Manager_v2.0
HQ Job Description
Job Title
Business Manager
Directorate
Generic - Business Manager
Band
7
Overview of the job
The role supports the Director / Deputy Director to provide leadership and
management to a NOMS directorate dealing with a diverse range of issues, which
includes management of the Director’s / Deputy Directors workload, liaison with the
offices of the Chief Executive, other Directors, Ministers and might also include
management of the Directorate’s Corporate Hub.
The environment is demanding and the jobholder will need strong influencing and
relationship management skills and develop a good level of knowledge of issues across
the range of the Directorate’s / Groups business. The jobholder will be able to speak
authoritatively about the work being undertaken and make decisions that reflect the
needs and priorities across the directorate. The jobholder will be a first port of call for
information from staff both within NOMS and from outside and will undertake projects
and pieces of work on behalf of the Director / Deputy Director when required.
The Business Manager is responsible for supporting the Director / Deputy Director in
the day to day duties, ensuring that they are fully briefed on all pertinent issues in
readiness to represent the organisation and the directorate at both internal and
external meetings.
Summary
The role is busy and demanding and the post-holder will need strong influencing and
relationship management skills and the ability to develop a good level of knowledge of
issues across the range of the Directorate’s business. The post holder will be able to
speak authoritatively about the work being undertaken and make decisions that reflect
the needs and priorities across the directorate. The post-holder will be a first port of
call for information from staff both within NOMS/NPS and from outside.
The post-holder directly manages the Director / Deputy Director’s office functions and
interfaces with MoJ Private offices as well as the Private Offices of other Government
Departments including MOJ Directors offices and other stakeholders.
The post-holder will be responsible for maintaining a comprehensive understanding of
Agency business with a particular focus on corporate issues, presentational challenges
and propriety and governance arrangements.
The post-holder will be responsible for the establishment and maintenance of a good
working relationship with the offices of the Chief Executive and other NOMS Directors,
NPS Deputy Directors /Heads of Groups, Ministers Offices, Press Office, the offices of
MoJ Directors and key stakeholders, Senior Managers and Directors.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
•
Support the Director/Deputy Director by ensuring that Directorate Delivery
Plans and other business planning tools are managed effectively in line with NOMS
and MoJ requirements; this includes preparing draft contributions for the NOMS and
MoJ Annual Reports and Annual Assurance Statements.
•
Monitoring of the Directorate delivery plan
•
Preparing bilateral meetings with Heads of Units and Director to ensure all
necessary business is covered and following up on all actions;
•
Take responsibility for Director/Deputy Director’s correspondence, outlook
inbox, delegating or dealing with items independently, consulting and advising as
necessary, and knowing which of these options is appropriate;
•
Ensure that the Director/Deputy Director is informed of priority matters
where necessary, be involved in decision making at the appropriate level, provide
HQ-JES-2153_Generic - Business Manager_v2.0
sufficient information and advice to help them operate effectively;
•
Establish and maintain good working relationship with the office of the Chief
Executive and other NOMS Directors, NPS Deputy Directors/Heads of Groups,
Ministers Offices, Press Office, the offices of MoJ Directors, OGDs and key
stakeholders.
•
Ensure all Heads of Unit and their staff are kept informed of issues in which
they have a legitimate business interest
•
Management responsibility for the quality and timeliness of briefings, FOI
and PQs ensuring compliance with regulatory timescales.
•
Management of group-wide activities including business reporting,
organisational redesign and intra-group moves and Management Information to
Senior Management Team.
•
Be active member of SMT, contributing advice and knowledge from pan
directorate position;
•
Take charge of meeting all risk management measures returns to ensure
thorough and timely reporting, develop a directorate risk register with the Heads of
Group.
•
Lead / assist with any other specific projects as required by the
Director/Deputy Director including the preparation of business cases and internal
investigations.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The Job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Making Effective Decisions
? Delivering at Pace
? Working Together
? Managing a Quality Service
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
N.B. Converting job descriptions to the new Success Profile format means areas
captured in experience could also be assessed as a strength. Vacancy managers
should use their own judgement to decide where best to assess these.
? The job holder must have excellent analytical and drafting skills.
? The ability to work with Press and Private Offices to manage the Agency’s
wider relationships.
Technical
? A high level of organisational knowledge and operational understanding of
requirements
NOMS/NPS and the prison estate is required.
? Good understanding of HR implications and responsibilities, financial
compliance for budget management and procurement.
Ability
? The ability to understand, interpret and summarise complex information is
required.
? The ability to interact with and influence senior staff and stakeholders is
required.
? The ability to represent the Director and Directorate in meetings.
HQ-JES-2153_Generic - Business Manager_v2.0
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
HQ-JES-2153_Generic - Business Manager_v2.0
Success Profile
Experience
N.B. Converting job descriptions to
Strengths
the new Success Profile format
Behaviours
Ability
means areas captured in
Technical
experience could also be assessed
as a strength. Vacancy managers
should use their own judgement to
decide where best to assess these
It is advised strengths are
Ability to understand,
Excellent analytical and drafting
Knowledge and use of the Microsoft
Making Effective Decisions
chosen locally, recommended
interpret and summarise
skills
suite of packages particularly Word,
4-8.
complex information
Excel, Project and PowerPoint
Experience of managing and
Good understanding of HR implications
Ability to represent the
developing relationships with
and responsibilities, financial
Delivering at Pace
Head of Group in
internal and external stakeholders
compliance for budget management and
meetings
procurement
Working Together
Managing a Quality Service
Communicating and Influencing
HQ-JES-2153_Generic - Business Manager_v2.0