Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. 

About us 

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

 
Your role

Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. Under the direction of the Legal Admin Team Leaders, assist in supporting the six benches in the North West totalling approximately 2500 magistrates, working as part of a flexible team.

You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: 

• Assist with the preparation and organisation of training events for legal staff as required.

• Assist with the preparation, compilation and maintenance of Magistrates’ sitting rotas.

• Attend meetings of magistrates and legal managers as required.

• Prepare and distribute documentation for meetings, including agenda, supporting documentation, main points, and actions.

• Sift and distribute mail and correspondence, drafting responses as directed.

• Undertake additional support and administrative related assignments as required.

• Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations 

Your skills and experience

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.

For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.

Further details: 

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.  

The minimum number of hours we can consider for this role is 25 hours per week and one of the working days must include Friday.

Occasional travel to other locations within the local area may be required.