Job Title: Judicial Liaison Officer
Grade: Executive Officer (EO)
Location: First Avenue House
Overview
As a organisation HMCTS is embarking on a period of significant change. Strong leadership is a critical element in this being successful. Jobholders who have responsibility for managing staff will be required to provide clear direction and focus, visibly championing the changes which deliver greater efficiencies. The HMCTS Executive Team expects managers in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.
The key purpose of the role is to
Support the Operations Managers of the Judicial Secretariat and the Judicial Liaison Managers in ensuring the business needs of the Regions are met through the successful & efficient deployment of judicial resources.
The post holder is part of a small team responsible for effective planning and management of the judicial resources across the Regions and will provide a single point of contact for the judiciary across their respective Region and will be key in ensuring effective communication with the judiciary at Cluster level.
Key responsibilities
Operations
Ensure the Circuit & District Judge itinerary is prepared and agreed by the Senior Judiciary and Clusters which maximises the utilisation of resources and is maintained throughout the year.
Provide effective day to day liaison with the judiciary and operations across the Region including advising on any changes to sitting patterns to improve performance.
Act as single point of contact for internal and external customers on judicial resource/sitting day information/enquiries for a Cluster.
Manage the process for handling judicial travel and subsistence claims etc, liaising with appropriate colleagues across HMCTS.
Oversee booking of all part-time judiciary and monitor fee payments & reconciliation.
Support the Judicial Liaison Manager on judicial issues including but not restricted to:
Organisation of regional judicial training and seminars
Liaison Officer role for judicial harassment protocol
Liaison Officer role for judicial databases
Judicial assistance to the JAC
Salaried part-time working
Appointment of judicial leadership & extra-curricular posts
Ensure effective contingency planning to allow business continuity in operations across the Regions.
Identify and promote the sharing of good practice across the Regions.
Work in partnership with the Cluster Managers and others across HMCTS.
Allocate & supervise workload on a daily basis, through a TIB.
Administration
Devise and maintain administration and operational processes and systems, including data quality assurance, data management and filing.
Undertake specific project work and background research to inform development work and aid good decision making.
Maintain robust, timely and accurate management information relating to:
Judicial sittings and itineraries
Non-sitting days
Judicial training
Official business
Maintaining accurate records on the Regional Judicial Database
Provide timely and accurate information on sitting days to assist in bids & forecasting for the Circuit Bench and District Bench.
Monitor and report on delayed judgments.
Process financial documentation and manage accounts and budgets as required.
Provide administrative support to the Head of Judicial Liaison.
Drafting
Assist the Judicial Liaison Manager with the production of briefing documentation and other papers.
Communicating with the public, juries, the judiciary, other court and tribunal users and representatives of other agencies and organisations
Effectively communicate with a range of internal and external stakeholders including court and tribunal staff, Judiciary, court and tribunal end users on all resource issues to highlight potential challenges.
Work with the Presiding and/or Family Division Liaison Judge or their representatives.
Deal professionally with a range of internal and external customers, suppliers, contractors and external service providers.
Accountability
Reports to the Judicial Liaison Manager.
Line Management
The role will include Line Management for at least one AO Judicial Liaison Assistant.
Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.