HQ Job Description (JD)
Band 11
Directorate: Strategy, Planning & Performance
Job Description - Head of Change
Document Ref.
HQ-JES-2657 Head of Change v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
15 February 2021
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-2657 Head of Change v1.0
Job Description
Job Title
Head of Change
Directorate
Strategy, Planning & Performance
Band
11
Overview of the job
The job holder will provide accountability and leadership for the whole of the
HMPPS change function, including the prison reform portfolio, the flexible
resourcing pool and the assurance teams for all Change activity. The post holder will
be expected to lead in raising the maturity of the project and portfolio management
and lead in best practice across the whole of HMPPS.
This is a critical role as it is key to the successful implementation of all change
activities within the organisation.
The post holder will need to lead a large, geographically spread team and will be
responsible for the development and delivery of strategies to support the
operational business to deliver all change activities, whilst also holding the delivery
programmes to account.
The post holder reports to the Deputy Director of SPP Directorate, and will manage a
large team.
This post is non-operational.
Summary
The post holder will need to be an exciting and inspirational leader who will be
responsible for shaping and leading all change activity and strategies in a way that
maximises business understanding and employee engagement, which accelerates
the delivery of benefits from the change programmes.
The post holder will provide portfolio governance to all change programmes in
HMPPS, including assurance, reporting directly into the Change Portfolio Board.
The post holder will be a specialist in programme management, and will be able to
provide strategic advice and direction across HMPPS relating to complex
organizational change. They will be managing a large team including direct and
matrix managed resource and engage with senior stakeholders.
The post holder will make decisions on behalf of HMPPS to ensure individual change
projects are effectively delivered and apply judgement to balance the
interdependencies between programmes, making sure they are in line with HMPPS
strategic priorities. This includes mapping change projects in the functional
leadership space, and working with leaders in those areas to gain an understanding
of the impact of their projects.
The post holder will assimilate complex and highly sensitive information to assess
the change management capacity across HMPPS, and will provide advice to senior
officials on the timing and speed of any change delivery proposals.
The post holder will manage a large team including direct and matrix managed
resource and engage with senior stakeholders.
HQ-JES-2657 Head of Change v1.0
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
? To lead this function, driving high performance and delivering to a high
standard and increasing agency capacity.
? Managing within the delegated budget, for both staff and non-staff costs,
making effective decisions to support delivery.
? Lead, shape and enhance the HMPPS approach to organizational change, to
maximise engagement and ownership of delivery.
? Build overall knowledge and capability of programme management
throughout HMPPS.
? Provide advice and support to programme directors and SROs to effectively
deliver their programmes.
? Create and develop a gateway system, working with functional leads and
the agency board to enable change programmes to be correctly assured
before being implemented.
? Overall responsibility for resource management for the portfolio, including
management of a flexible resourcing pool which supports the delivery of
programmes. This includes ensuring any business cases demonstrate both
investment and benefits, and are approved at the appropriate levels. This
includes financial approvals and ensuring this is managed within a
delegated budget.
? Take a leading role with stakeholder management which supports
organizational change, assessing levels of engagement in key stakeholders
and actively managing the relationships.
? Establish robust governance to ensure the Director led change board is
effective in managing change and holding programmes to account. Defining
the separation between policy creation and change management and
working with colleagues to police that line.
? Develop a process for evaluating change, understanding if benefits have
been realized and learning lessons from the implementation of the change.
Lead on feeding this back through the agency board to the whole of
HMPPS.
? Chairing team meetings, and attending board meetings, including agency
board meetings, to ensure visibility and engagement with the agency senior
team on the development and implementation of change.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
? Seeing the Big Picture
? Making Effective Decisions
? Delivering at Pace
? Leadership
? Communicating and Influencing
? Working Together
? Developing Self and Others
Strengths
NB: The below are for guidance only. It is advised strengths are chosen locally,
recommended 4-8.
Ability
? Good written and oral communication skills.
HQ-JES-2657 Head of Change v1.0
Experience
? Excellent leadership and experience of leading a team coupled with an ability
to think strategically and to work with others to implement plans.
? Understand the management structures and culture of the relevant areas.
? Able to broker relationships with stakeholders within and outside the project
or programme.
? Able to negotiate and influence stakeholders within and outside the project
or programme.
? Experience of liaising and working with a diverse set of stakeholders,
including senior members of staff.
? Experience of applying project management disciplines.
? Experience of leading a programme function.
? Senior level experience of facilitating and embedding organisational change.
Technical
Project Delivery Profession Skills and Competencies:
? Managing project lifecycles
? Governance and assurance
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
HQ-JES-2657 Head of Change v1.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Seeing the Big Picture
Good written and oral
Excellent leadership and
Project Delivery Profession Skills and
communication skills.
experience of leading a team
Competencies:
?
coupled with an ability to think
Managing project lifecycles
strategically and to work with
? Governance and assurance
others to implement plans.
Making Effective Decisions
Understand the management
structures and culture of the
relevant areas.
Delivering at Pace
Able to broker relationships with
stakeholders within and outside
the project or programme.
Leadership
Able to negotiate and influence
stakeholders within and outside
the project or programme.
Communicating and Influencing
Experience of liaising and working
with a diverse set of stakeholders,
including senior members of staff.
Working Together
Experience of applying project
management disciplines.
Developing Self and Others
Experience of leading a programme
function.
Choose an item.
Senior level experience of
facilitating and embedding
organisational change.
HQ-JES-2657 Head of Change v1.0