OFFICIAL
HQ Job Description (JD)
Band 6
Directorate: Transforming Delivery
Job Description: Workforce Delivery Advisor
Document Ref.
HQ JES 3179 Workforce Delivery Advisor v1.0
Document Type
Management
Version
1.0
Classification
Official
Date of Issue
3 October 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
OFFICIAL
HQ JES 3179 Workforce Delivery Advisor v1.0
OFFICIAL
Job Description
Job Title
Workforce Delivery Advisor
Directorate
Transforming Delivery
Band
6
Overview of the
The Workforce Delivery Advisor (WDA) is a specialist role,
job
responsible for designing, amending, and implementing
Workforce Delivery Models (WDMs), whilst providing subject
matter expertise in this area direct to the operational line and
senior leaders.
They will report to a senior manager that has responsibility for
the modelling and management of resources.
This is a national-based posting, but will require frequent travel
to HQ locations, establishments, and regional facilities, including
overnight stays.
The WDA is a non-operational post and is not required to work
unsocial hours.
Summary
The job holder will be responsible for ensuring Workforce
Delivery Models are kept up to date, are easy to understand, are
well communicated to policy holders, managers, and staff, and
that establishments know how to use them effectively.
WDMs are live documents that determine the staffing
requirement for all elements of frontline delivery. As such, the
role of the WDA will include amending WDMs to reflect current
policy, legislation, and ministerial priorities. They will
communicate changes to senior stakeholders, trade unions and
affected staff, advising business areas on the best way to
implement the models.
This role requires engagement with stakeholders at all levels of
the business, including subject matter experts, policy owners,
and Finance and HR business partners. The job holder will also
liaise with frontline staff, trade unions, senior managers from
across HMPPS, with subject matter experts and policy holders.
This is an important area of work, that has implications for
HMPPS budgets and financial planning, safety outcomes,
security capability, HR policy, staff confidence, and maintaining
good industrial relations.
OFFICIAL
HQ JES 3179 Workforce Delivery Advisor v1.0
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Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities, and duties:
Duties
• Work with subject matter experts, policy holders, and
frontline staff to model the resources required to deliver
services against business objectives.
• Adequately capture and reflect how frontline services are
delivered, including via a workload analysis approach
(task identification, quantification, time tracking, and peak
period profiling).
• Create or amend Workforce Delivery Models (WDMs).
• Act as subject matter expert for resource modelling and
resource management, advising managers and
practitioners on best practice.
• Produce, analyse, and present qualitative and quantitative
data sets, to help inform high-level decision-making,
working in conjunction with Data Analytical colleagues.
• Engage with trade union officials and representative
bodies at a national level, to ensure WDMs can be
implemented effectively, leading on elements of
consultation as required.
• Create, contribute to, or amend guidance, advice, digital
tools or templates that help prisons to manage their
resource effectively.
• Identifying opportunities to improve workforce efficiency,
promote new ways of working, support the rollout of IT or
technological advancements, contribute to ‘cost-benefit’
elements of business cases, and advocate for the sharing
of good practice.
• Support project/programme delivery and produce ad-hoc
reports and other documentation, such as exception
reports, dependency log, risks and issues registers.
• Prepare draft responses to Freedom of Information (FoI)
requests, Parliamentary Questions (PQs), and briefings
for Ministers or HMPPS Directors as required.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
Civil Service Success Profile Criteria
Behaviours
• Seeing the Big Picture
• Communicating and Influencing
• Changing and Improving
• Working Together
Strengths
Note: we recommend you choose 4 to 8 strengths locally - select
from the list of Civil Service strength definitions on the intranet.
Experience
It is essential that post holders have experience of working in a
frontline role, either operational or non-operational, and in either a
Prison or Probation setting.
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HQ JES 3179 Workforce Delivery Advisor v1.0
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Technical
Requirements
Ability
• Post holders must be competent in the use of MS Excel, MS
PowerPoint, and MS Word (or equivalent software used by
HMPPS).
• An understanding of Power BI and a willingness to learn is
also required.
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
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HQ JES 3179 Workforce Delivery Advisor v1.0