HQ Job Description (JD)
Band 6
Group Family: Generic - Business Manager
Job Description: Business Manager
Document Ref.
HQ-JES-2152_Generic - Business Manager_2.0
Document Type
Management
Version
2.0
Classification
Unclassified
Date of Issue
17/7/2019
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
HQ-JES-2152_Generic - Business Manager_2.0
HQ Job Description
Job Title
Business Manager
Directorate
Generic - Business Manager
Band
6
Overview of the job
The role supports the Director / Deputy Director to provide leadership and
management to a NOMS directorate dealing with a diverse range of issues, which
includes management of the Director’s / Deputy Directors workload, liaison with the
offices of the Chief Executive, other Directors, Ministers and might also include
management of the Directorate’s Corporate Hub.
The environment is demanding and the jobholder will need strong influencing and
relationship management skills and develop a good level of knowledge of issues across
the range of the Directorate’s / Groups business. The jobholder will be able to speak
authoritatively about the work being undertaken and make decisions that reflect the
needs and priorities across the directorate. The jobholder will be a first port of call for
information from staff both within NOMS and from outside and will undertake projects
and pieces of work on behalf of the Director / Deputy Director when required.
The Business Manager is responsible for supporting the Deputy Director / Head of
Group in the day to day duties, ensuring that they are fully briefed on all pertinent
issues in readiness to represent the organisation and the directorate at both internal
and external meetings.
Summary
?
Support the Directorate in delivering objectives
?
Develop and maintain effective working relationships with internal and external
stakeholders
?
Provide high quality, timely and efficient secretariat support
?
Project management of various activities across the Directorate, ensuring the
timely completion of tasks assigned by and on behalf of the Director
?
Oversee the production of responses to Parliamentary Questions and Freedom of
information requests on behalf of the Directorate, ensuring that responses are of
accurate and of appropriate quality for sign off by the appropriate SCS.
?
Work with colleagues to develop and implement the strategy to improve the
capability of the organisation.
?
Oversee the implementation of the Directorate timetable of activities,
coordinating activities and responses to briefing requests, managing conflicts
accordingly.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
•
Establish and maintain a good working relationship with, the Chief Executive
and other NOMS Directors, Heads of Groups, Ministers Offices, Press Office, the
offices of MoJ Directors and key stakeholders.
•
Ensure the Deputy Director/Head of Group is informed of priority matters
where necessary, is involved in decision making at the appropriate level and has
sufficient information and advice to help him operate effectively (oversight but not
necessarily handling of all papers and correspondence).
•
Monitoring of the Groups business plan, people plan, business continuity
plans and maintaining the workforce planner. Develop and own the group training
plan.
•
Lead group communications including drafting of notes to staff and the
quarterly all staff bulletin.
•
Secretariat for the Group Senior Management Team, preparing management
information and reports, participating at meetings and following up on actions.
•
Drafting letters, submissions and reports on behalf of the Deputy
HQ-JES-2152_Generic - Business Manager_2.0
Director/Head of Group.
•
Carrying out projects and pieces of work on behalf of the Deputy
Director/Head of Group when required.
•
Make decisions on behalf of the Deputy Director/Head of Group within
predetermined authority levels. Assessing requests from the business in terms of
priority and content, taking the appropriate action and only escalating those items
which require the Deputy Director’s/Head of Groups attention.
•
Work with the FOI/PQ Coordinator to manage the Directorate’s responses to
PQs/FOI/ Ministers cases etc. Reviewing draft responses for consistency and
completeness prior to final sign off by the Deputy Director’s/Head of Groups.
•
Daily management of the Director’s inbox, prioritising emails to ensure that
the Director is sighted on the priority issues, responding on his behalf and dealing
with emails as required. Effectively manage the Director’s diary on a short, medium
and long-term basis
•
Manage and maintain the Directorate Delivery Plan, ensuring that key
activities are delivered to the required time frames, highlighting issues and dealing
with these accordingly.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The Job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Making Effective Decisions
? Delivering at Pace
? Working Together
? Managing a Quality Service
? Communicating and Influencing
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
N.B. Converting job descriptions to the new Success Profile format means areas
captured in experience could also be assessed as a strength. Vacancy managers
should use their own judgement to decide where best to assess these.
? The job holder must have excellent analytical and drafting skills.
? The ability to work with a broad range of stakeholders to manage Security
Group’s wider relationships
Technical
? Good understanding of HR implications and responsibilities, financial
requirements
compliance for budget management and procurement.
? Knowledge and use of the Microsoft suite of packages particularly Word,
Excel, Project and PowerPoint
Ability
? Ability to understand, interpret and summarise complex information.
? Ability to interact with and influence senior staff and stakeholders.
? Ability to represent the Head of Group in meetings.
HQ-JES-2152_Generic - Business Manager_2.0
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
HQ-JES-2152_Generic - Business Manager_2.0
Success Profile
Experience
N.B. Converting job descriptions to
Strengths
the new Success Profile format
Behaviours
Ability
means areas captured in
Technical
experience could also be assessed
as a strength. Vacancy managers
should use their own judgement to
decide where best to assess these
It is advised strengths are
Excellent analytical and drafting
Ability to understand,
Knowledge and use of the Microsoft
chosen locally, recommended
skills
Making Effective Decisions
interpret and summarise
suite of packages particularly Word,
4-8.
complex information
Excel, Project and PowerPoint
Experience of managing and
Good understanding of HR implications
Ability to represent the
developing relationships with
and responsibilities, financial
Delivering at Pace
Head of Group in
internal and external stakeholders
compliance for budget management and
meetings
procurement
Working Together
Managing a Quality Service
Communicating and Influencing
HQ-JES-2152_Generic - Business Manager_2.0