Role Ti?le Recrui?men? Suppor? Team Leader
Job ?amily group
Organisa?onal Suppor?
Job ?amily/ies
Human Resources
Grade
EO
Role Purpose
This role will repor? ?o ?he HEO Recrui?men? Suppor? Manager, as well as having line managemen? responsibili?es ?or colleagues a? AO
grade.
You will be responsible ?or ?he ini?a?on, managemen? and comple?on o? end ?o end recrui?men? campaign delivery ?hrough delivering high
quali?y e?ec?ve adminis?ra?ve/leadership suppor? ?o ?he Recrui?men? ?eam. This will include comprehensive suppor? ?or all in?erim
recrui?men? rela?ed ?asks, ensuring ?ha? each s?age o? ?he recrui?men? process is applied in line wi?h policy requiremen?s and agreed
?mescales.
Key Accoun?abilites
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Be responsible ?or managemen? o? campaign delivery ?rom end ?o end in line wi?h process, ensuring ac?vi?es are under?aken wi?hin planned
?mescales, and closely moni?oring progress
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Ac? proac?vely ?o ensure ?ha? ?he Hiring Manager and Resourcing Team are kep? in?ormed o? progress o? recrui?men? including any problems ?ha?
?hrea?en ?heir envisaged s?ar? da?e.
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Be responsible ?or ?he compliance wi?h MOJ resourcing policy and CS commission principles, in any campaigns you are managing including educa?ng
and encouraging hiring managers in ?hese guidelines
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Abili?y ?o priori?se own work agains? compe?ng priori?es in a ?as?-paced environmen? ?ocussed on ?mely and accura?e delivery.
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Devise and main?ain adminis?ra?ve processes using ?he spec?rum o? resourcing and developmen? sys?ems available.
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Demons?ra?e accuracy in uploading campaign de?ails, such as si? / in?erview scores and se?ng in?erview schedules
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Manage candida?e ve?ng and onboarding ?o ensure procedures are applied correc?ly, and proac?vely ?agging / resolving issues where required.
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Ful?l role as primary poin? o? con?ac? ?o ensure candida?es are provided wi?h regular engagemen? ac?vi?y ?o improve ?heir recrui?men? experience
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Ensure ?mely prepara?on o? all candida?e documen?a?on ?or in?erviews and subsequen? ?ollow-up.
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Liaise wi?h resourcing leads and hiring managers ?o unders?and ?heir needs and requiremen?s during li?ecycle o? campaign.
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Colla?e MI on associa?ed recrui?men? ac?vi?es ?o assis? improvemen?s in resourcing / recrui?men? service delivery.
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Mee?ng and Gree?ng o? candida?es, where required, on in?erview days and promp?ly processing o? ve?ng ID documen?s. Ensure documen?s are
managed securely and ?led in accordance wi?h re?en?on schedules.
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Upda?e local, regional and na?onal spreadshee?s ?o ensure ?he s?a?us o? any recrui?men? campaign is curren? and available ?or all ?o de?ermine.
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O?er appropria?e challenge and cons?ruc?ve ?eedback ?owards iden?ca?on and implemen?a?on o? service improvemen?s.
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Par?cipa?e in and con?ribu?e ?owards ?eam mee?ngs, as well as wider Direc?ora?e and all s?a? even?s.
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Coordina?e and ?ake par? in ?he managing ?he si? processes ?or AA/AO campaigns, chairing and si?ng on si?ing panels, and ensuring ?mely
progression o? ?his ac?vi?y along wi?h o?her panel members
Knowledge, Skills and Experience
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S?rong abili?y ?o main?ain e?ec?ve clien? working rela?onships.
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Previous experience o? managing recrui?men? ac?vi?y, pre?erably in a end ?o end li?ecycle
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Unders?anding or willingless ?o learn recrui?men? policies and governmen? recrui?men? process
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Excellen? communica?on skills, bo?h writen and verbal, used ?o e?ec?vely communica?e wi?h a diverse range o? people and si?ua?ons.
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S?rong consul?ng skills and demons?ra?ed abili?y ?o work in a ?eam environmen?.
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S?rong commi?men? ?o con?nuous improvemen?.
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S?rong organisa?onal and problem-solving skills
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Experience o? working wi?h SharePoin? and s?rong excel skills
Problem Solving and Decision Making
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Line managemen? problem solving ?o de?ermine recrui?men? priori?es, main?aining service delivery s?andards, or mee?ng con?ic?ng work
demands.
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Resolve maters re?erred by direc? repor?s or o?hers seeking advice and guidance.
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Use Recrui?men? da?a ?or analysis and inves?ga?on o? issues, including iden?ying risks and gaps and recommenda?ons ?o suppor? decision making
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Provide regular MI and upda?es ?o hiring managers/recrui?men? manager
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Escalates complex contract issues and works within policy guidelines to make sure all recruitment follows commissioner protocol.
Managemen? of Resources
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Manages ?he work o? adminis?ra?ve s?a? in ?erms o? co-ordina?on o? work?ow or ?asks and ac?vi?es.
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Managemen? responsibili?es will ?ypically ?ocus on ?he ?ming and sequencing o? ?asks and ac?vi?es, responding ?o changing priori?es and ensuring
work is comple?ed ?o ?me and in accordance wi?h quali?y s?andards.
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Will mo?va?e and develop ?eam ?hrough coaching and men?oring skills, inspiring ?eam ?o con?nuously improve.
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Deals wi?h s?afng issues in ?erms o? absence and per?ormance. Seeking HRBP and caseworker assis?ance where required.
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Works wi?hin ?he wider resourcing ?eam ?o provide assis?ance when required ?or ?mely projec?s.
Au?onomy
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Some scope ?or independen? ac?on and ?ypically a requiremen? ?o exercise bo?h judgemen? and ini?a?ve in in?erpre?ng ins?ruc?ons and in
choosing ?he appropria?e course o? ac?on wi?hin ?hose parame?ers.
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Will be expec?ed ?o work unsupervised organising ?he working day and adjus?ng priori?es as required
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Will opera?e wi?h minimum supervision bu? wi?h guidelines and procedures ?o poin? ?he way.
Key Relatonships and Con?ac?s
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Represen?s business area e?ec?vely in mee?ngs and in in?erac?ons wi?h in?ernal/ex?ernal organisa?ons.
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Assis?s more senior s?a? by providing analy?cal suppor? and analysis.
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Will main?ain rela?onships wi?h colleagues in?ernally ?o suppor? e?ec?ve ?eam and individual per?ormance.
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Able ?o ini?a?e, con?ribu?e ?o and manage e?ec?ve working rela?onships wi?h in?ernal and ex?ernal s?akeholders
1. Policy, Communica?ons and Na?onal Resourcing Teams wi?hin MOJ and across governmen?
2. Con?rac?ed ou? services, such as SSCL
3. Hiring Managers and Resource Leads across responsible area
4. Cus?omer and suppliers’ represen?a?ves - collabora?ng wi?h universi?es ?o atrac? summer in?erns, collabora?ng wi?h ex?ernal social
media/marke?ng providers ?o promo?e recrui?men? campaigns.
5. Working across mul?ple business area’s ?o provide e?ec?ve resourcing and recrui?men? services